خدمه العملاء محترمين جدا جدا جدا خاصه…
خدمه العملاء محترمين جدا جدا جدا خاصه الموظف بيتر

Wego.com is a travel and tourism platform that enables users to search for and compare flights, hotels, and travel packages. By aggregating information from various travel providers, Wego offers a user-friendly interface that simplifies the process of planning and booking trips. The platform aims to help travelers find the best deals and options tailored to their preferences. The company's primary customers include leisure and business travelers seeking convenient travel solutions. Wego.com serves a global audience, providing access to a wide range of travel services and resources. With its comprehensive search capabilities and focus on user experience, Wego.com plays a significant role in the online travel industry.
Wego.com receives mixed feedback from its users, reflecting both positive and negative experiences. Many customers appreciate the professional and helpful attitude of staff members, particularly highlighting individuals like Peter and Islam Fouad for their exceptional support.
However, a significant number of reviewers express frustration with the service, citing issues such as misleading information about baggage policies and unexpected extra charges during hotel check-ins. Complaints about the website's functionality and customer support accessibility are also prevalent, with users reporting difficulties in reaching the company despite claims of 24/7 availability. Overall, while some consumers have had positive interactions, the recurring issues with booking and service quality lead to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.2 | 20 |
| Jan 26 | 2.6 | 29 |
| Feb 26 | 2.3 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Professional emplyer”
“Bad service My experience was soo bad today,they don’t write any information about extra charges like deposit and all...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 2.8 out of 5 (fair) | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Wego.com is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 1.4).
60 reviews of Wego.com. Filter by what matters to you.
خدمه العملاء محترمين جدا جدا جدا خاصه الموظف بيتر
نشكركم علي حسن تعاونكم وبالخصوص نشكر الأستاذ بيتر علي تفانيه في العمل ومساعدتي شكرا جزيلا لك تحياتي لحضرتك موظف ممتاز ✅
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 47% are 1–2★.
Helpful and responds fast
Very good experience With very good and fast customer service (Salwa)
I made a reservation with Wego and found their tickets cheaper than other agencies from Aswan to Cairo and back on Nile Air end flight were on time and were very helpful and supporting I would recommend them
مارتينا أشرف سعدت بمساعدتك لي شكراً جزيلاً
Very helpful and fast response thank you 🙏🙏🙏
😊😊😊👍👍👍ا. بيتر ساعدني كثيرا الف شكر له
شكراً شركة wego وشكر خاص للموظف جاسر على خدمته
استاذ بيتر انسان مهذب جدا وخدوم فعلا شكرا جدا
Gasser mad my inquiry so easy and assisted me with a great attitude!
I was worried that i didn't get my confirmation email but as soon as i contacted the customer service their agent Gasser solved my query .
تعامل رائع وسرعه الرد ممتازة
الاستجابة ممتازة من الأستاذة يارا
Wego.com is a travel and tourism platform that enables users to search for and compare flights, hotels, and travel packages. By aggregating information from various travel providers, Wego offers a user-friendly interface that simplifies the process of planning and booking trips. The platform aims to help travelers find the best deals and options tailored to their preferences. The company's primary customers include leisure and business travelers seeking convenient travel solutions. Wego.com serves a global audience, providing access to a wide range of travel services and resources. With its comprehensive search capabilities and focus on user experience, Wego.com plays a significant role in the online travel industry.
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