Zapier is a web-based automation platform that connects different software applications and services to streamline business workflows. The service allows users to create automated processes called "Zaps" that trigger actions between apps without requiring coding knowledge, helping businesses reduce manual tasks and improve efficiency across their digital tools.
Reviewers generally find Zapier to be a valuable automation platform that significantly enhances productivity and streamlines workflows. Many customers appreciate its ability to connect various apps seamlessly, with specific praise for features like multi-step zaps and integration with Google Workspace.
Users highlight the platform's effectiveness in saving time and improving business processes, making it essential for small teams and online businesses. However, some consumers express frustration with the setup process, noting a steep learning curve and unclear documentation for non-technical users. Additionally, while the platform works well for straightforward automations, it can struggle with more complex tasks, leading to occasional failures that require manual intervention.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 4.1 out of 5 (good) | 100 out of 100 | +7% | 97 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 |
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Quick answers to the questions people ask most.
Zapier is an automation platform that connects different apps and services to automate repetitive tasks without coding. It allows you to create workflows called 'Zaps' that trigger actions in one app based on events in another app, helping streamline business processes and save time.
Zapier offers a free plan with up to 100 tasks per month and basic features. Paid plans start at $19.99/month for the Starter plan (750 tasks), with Professional ($49/month) and Team ($69/month) plans offering more tasks and advanced features.
Zapier connects with over 6,000 apps including Gmail, Slack, Google Sheets, Salesforce, Shopify, WordPress, and many more. You can browse their app directory to see all available integrations and find apps that work with your business tools.
No coding skills are required to use Zapier's basic automation features. The platform uses a simple point-and-click interface to create workflows, though advanced users can add custom code steps if needed for more complex automations.
You can contact Zapier support through their help center at help.zapier.com, where you'll find articles, tutorials, and a contact form. Paid plan users also have access to email support with faster response times.
A task is counted each time Zapier successfully moves data or performs an action in your Zap. For example, if your Zap adds a new lead from a form to your CRM, that counts as one task.
Yes, Zapier offers a free plan that includes 100 tasks per month and access to basic features. You can also start a 14-day free trial of any paid plan to test premium features before committing.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Zapier uses enterprise-grade security measures including SOC 2 compliance, data encryption in transit and at rest, and regular security audits. They do not store your data permanently and only access it temporarily to facilitate the automations you create.
Yes, you can cancel your Zapier subscription at any time from your account settings. Your account will continue to work until the end of your current billing period, after which you'll be moved to the free plan.
Zapier monitors your Zaps and will notify you via email if errors occur. You can view error details in your Zapier dashboard and often resolve issues by reconnecting apps or updating your Zap configuration.
Zapier is a web-based automation platform that connects different software applications and services to streamline business workflows. The service allows users to create automated processes called "Zaps" that trigger actions between apps without requiring coding knowledge, helping businesses reduce manual tasks and improve efficiency across their digital tools.
