Materials Market
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It's been 10 days since I received 2…
It's been 10 days since I received 2 pallets of plasterboard. At least 6 boards were damaged. Also I ordered knauf and received siniat. I didn't get any explanation as to why I received a different brand to the one I ordered. I was promised a refund on Saturday but it hasn't appeared and I've not heard from them since. I also just asked if future orders of plasterboard would be delivered on wooden supports to prevent crushing the bottom boards again. Seems like common sense. The hiab delivered them with straps which would have been fine if they were on pallets but there was no wood at the bottom. I've had no response or reassurance regarding this issue. I was planning on making more orders from Materials Market for my current new build and future projects but I've been disappointed by this experience.