Excellent customer service
Excellent customer service

Accept Car Finance is a car finance specialist based in Warrington, UK, that provides consumers with a variety of financing options for purchasing used vehicles. The company offers an extensive selection of over 250 pre-owned cars, including models that range from saloons to 4x4s, catering to diverse customer preferences and lifestyles. Each vehicle is thoroughly inspected to ensure quality and reliability, making it a trustworthy choice for buyers looking for used cars. The primary focus of Accept Car Finance is to simplify the car financing process for their customers. They provide tailored finance solutions, including options for no deposit and low monthly payment plans, aiming to accommodate different financial situations. By working closely with clients to identify the best finance deals, the company ensures that buying a car on credit is accessible and straightforward for individuals in the Warrington area.
Reviewers consistently praise Accept Car Finance for its excellent customer service and smooth, quick processes. Many customers highlight the helpfulness of the staff, noting that agents are friendly, professional, and thorough, which makes the experience enjoyable, especially for first-time buyers.
However, there are critical voices that express dissatisfaction, particularly regarding issues with the quality of cars sold and unexpected fees. Some customers report feeling misled about the condition of vehicles, with one individual mentioning a car with a blown head gasket and another citing unexpected charges after a vehicle exchange. Despite these concerns, the overwhelming majority of reviews reflect a positive sentiment, with many recommending the service to friends and family.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 999 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 4.0 | 2 |
| Feb 24 | 3.0 | 2 |
| Mar 24 | 3.7 | 3 |
| Apr 24 | 5.0 | 4 |
| May 24 | 4.8 | 6 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 3.0 | 4 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent customer service”
“Very very rubbish after sales team with no compation for the customer as long as the have got your money they are not...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 3.7 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | 3.3 out of 5 (fair) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | 1.5 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 27 |
Bottom line: Accept Car finance is #3 of 5 on overall rating in this group. On website & app, Oodle Car Finance scores higher (4.8 vs 3.7).
500 reviews of Accept Car finance. Filter by what matters to you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excellent customer service
I would never deal with this company ever again!!! Left me high and dry with a car that was not fit for sale with a blown head gasket and didn't want to know.. Very very rubbish after sales team with no compation for the customer as long as the have got your money they are not bothered at all!!!! STAY CLEAR IF I WAS YOU AND SAVE YOUR MONEY!!!!! # CRAP CARS !!!!!!!!!!
Bought a car online took it back a week later ( as I was told I could at no cost) as it wasn’t right for me and changed to an insignia,then realised they had taken either £1500 or £2000 of my deposit I put down…robbing fckers give em a wide berth
I've never used car hire before. But I will recommend it to all my friends and family. Car was brilliant and staff where so friendly I'll definitely be back thank you so much ⭐⭐⭐⭐⭐
Applied for car finance said I can put a deposit of 1000, Josh was assigned to me, was phoned back and for, for more information, then said he applied for car finance, then sent me an email asking for my bank account details, which I’ve sent, and ever since I haven’t heard back from him, I’ve emailed him twice since and rang and had nothing Very unprofessional
I was anxious as I had never bought a car on finance before, but the agent was very friendly. She was thorough, quick and very professional. They took very good care of me even after the process was completed
Found them very easy to understand and everything was easy to understand no issues at all
It's was so quick and easy , with no stress ,I highly recommend you to all my friends and family..
Quick process, even with my far from good credit score, they managed to secure me a finance, to top it off they knocked down £1000 of the car. Highly recommend giving them a try.
Smooth process
Never heard of the site before and my mate recommended it. I was browsing around and found a car that I like, gave them a rang and straight away Paul was amazing. Sorted out everythibg for me even I was at work. I would diffinetely would recomend this garage and Paul to assist any one. Once again thank you for a smoth and fast transaction.
Paul was first class from start to finish.. probably the easiest and most genuine salesman I’ve dealt with in 19 years of driving. No pressure sales and a credit to this company! Thanks again and see you next year fella
Fantastic service. I’ve had my car for two weeks and I love it. See you again accept!!
Great satisfactory
Excellent service from Paul no headache thanks to the company and stuff very helpful
Because they are good.
Josh went above and beyond to sort a car out for me! Nothing was too much, it was sorted quickly and efficiently and I had a car within 4 days! Amazing service
Great service from first phone call to picking up car. Josh was excellent with helping me, had great knowledge and will definitely be doing more business with Rix dealers in the future.
I financed a new car which was just a absolute nightmare, the guy who works for these also works for rix motors which he did not explain to and sold me the car with only 1 key the manual key and no locking wheel nut key and when I asked to send it back i got told no because there is no faults with the car
Accept Car Finance is a car finance specialist based in Warrington, UK, that provides consumers with a variety of financing options for purchasing used vehicles. The company offers an extensive selection of over 250 pre-owned cars, including models that range from saloons to 4x4s, catering to diverse customer preferences and lifestyles. Each vehicle is thoroughly inspected to ensure quality and reliability, making it a trustworthy choice for buyers looking for used cars. The primary focus of Accept Car Finance is to simplify the car financing process for their customers. They provide tailored finance solutions, including options for no deposit and low monthly payment plans, aiming to accommodate different financial situations. By working closely with clients to identify the best finance deals, the company ensures that buying a car on credit is accessible and straightforward for individuals in the Warrington area.
This profile hasn't been claimed by the business owner.