Noel Rowley
1 review
Featured
Total incompetence
Called them 3 days prior to make a payment and set up a direct debit as my debit card is stolen and awaiting a new car, they took the payment, set up a direct debit… Then called two days later to say I needed to set up another direct debit??? I was abused over the phone and had the phone put down on me when I questioned this!! I called back to ask to speak to a manager… they wouldn’t speak to me!! I asked to make a formal complaint, I was told this would take 6 weeks!! Unbelievable..
