EWA Language Learning is an online platform dedicated to teaching languages, with a focus on English, Spanish, and French. The company offers a range of interactive learning tools, including conversational vocabulary exercises, modern examples, and engaging tasks designed to enhance language acquisition. EWA aims to make the language learning process enjoyable and effective for users of various proficiency levels.
Targeting individuals looking to improve their language skills, EWA serves learners who appreciate a modern approach to education. The platform is suitable for both beginners and more advanced students seeking to refine their conversational abilities. By providing a user-friendly interface and diverse learning materials, EWA Language Learning supports users in achieving their language goals efficiently and effectively.
EWA Language Learning has a mixed customer experience.
EWA Language Learning receives a mix of feedback from users, highlighting both its strengths and weaknesses. Many reviewers appreciate the engaging and straightforward teaching method, describing it as simple, creative, and fun, which significantly aids in learning English.
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The app is often praised for its helpfulness and the variety of learning tools it offers, such as vocabulary training through film clips. However, a notable concern among users revolves around subscription issues, with some reporting difficulties in canceling their memberships and unauthorized charges. While customer support is frequently commended for its quick responses, the subscription management appears to be a significant pain point. Overall, EWA Language Learning is seen as a valuable resource for language learners, though it faces challenges with its subscription practices.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.4
265
100%
-0.1
● Low
3.4 / 5 overall
=
265 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.4▼ 0.1
12-month avg
3.8
All-time
3.4
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
1.5
8
Jan 25
1.5
11
Feb 25
1.6
5
Mar 25
1.0
8
Apr 25
1.1
7
May 25
1.0
6
Jun 25
4.4
54
Jul 25
2.3
6
Aug 25
4.8
60
Sep 25
—
0
Oct 25
—
0
Nov 25
4.4
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 265 most recent reviews.
Top praiseof 161 positive reviews
Website & app30%
48 mentions
Easy to use8%
13 mentions
Fast & efficient7%
12 mentions
Customer service6%
10 mentions
“This app is a super helpful tool for learning English”
On “Website & app” · Nov 23, 2025
Top complaintsof 97 negative reviews
Customer service14%
14 mentions
Subscription14%
14 mentions
Charges12%
12 mentions
Refund10%
10 mentions
“Unauthorized Charges and Poor Customer Service”
On “Customer service” · Jul 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Language Schools.
Overall rating and review count for this company and similar companies
Everything was bad. It was stopping me all the time to continue reading and started to offer new services. It is not builg for language learning, but cheating the people. I was testing 3 months, but recurring bill was cominc and immedietly charged. I was contacting for refund, bug stupid robot is repeating the same all the time snd no feedback about request.
The experience was really bad. I tried the app once and unsubscribed immediately, but they still charged me. When I contacted customer service, they just gave me nonsense excuses and didn’t help at all. Their policy is very misleading—people don’t know how to properly unsubscribe, and the app is clearly designed to trap users into paying. It feels like they just want to take your money instead of helping you learn. Be careful, this app is not trustworthy!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
J ai testé et désapprouve totalement cette appli et leur vol d argent.
Je me suis inscrite et ai résilié au bout de quelques jours (7) pour n être facturée que d un mois. Or je constate que l abonnement m est encore facturé le mois qui suit et le mois encore d après. Voici leur réponse: Malheureusement, le remboursement n'est possible que pour le premier paiement effectué dans les 14 jours suivant l'achat ; les renouvellements ne sont pas remboursables. Vous trouverez ci-joint les conditions d'utilisation sur appewa.co.
Et ne pensez pas que la personne a mal compris ma situation ou que je ne lui ai pas prouvé que la résiliation était effective depuis janvier…
De la fraude pure et simple
Quand à l appli, c est très long avant d accéder à un vocabulaire plus poussé que boy, girl…
Ich habe diese App damals runtergeladen in der Hoffnung meine Sprachkenntnisse zu verbessern. Innerhalb der kostenlose Probezeit habe ich das Abo wieder fristgerecht gekündigt. Jetzt bekomme ich per Email eine Zahlung, 2. und 3. Mahnung dies zu zahlen. Sie gehen auch nicht auf meine Email ein und wollen immer noch Geld von mir. Aber ich werde nicht drauf eingehen und diese App ist einfach nur unverschämt.
Nie wieder!!
Hände weg, von der App, die nicht hilft - sondern eher schadet.
Dear EWA Support Team,
On January 25, 2025, I registered for a trial of your Premium subscription, which was advertised as free for three days and then billed at $8.94 per month. I canceled my trial on the first day to avoid any charges. However, on January 28, 2025, I was unexpectedly charged $8.94 despite the cancellation. When I checked my account, there was no active paid subscription, and I was unable to access Premium features. I contacted your support team at that time, but they did not resolve the issue. I was asked for an invoice, which I never received.
I decided to let the matter go, but on February 28, 2025, I was charged again—despite still having no active subscription on my profile. I have not received any invoices for either transaction.
Here are the details of the charges:
Card 4***3098 28-01-25 15:10:15. 8.94 USD. SGP EWA LEARN ENGLISH.
Card 4***3098 28-02-25 15:10:59. 8.94 USD. SGP EWA LEARN ENGLISH.
Transactions time zone: GMT+3
As I did not have an active subscription and was unable to use the Premium features, I kindly request a full refund of both charges—$8.94 from January 28 and $8.94 from February 28
Core issues:
1. Subscription Cancellation and Lack of Access
I canceled my trial within the free trial period. You state that it was active.
However, my subscription disappeared entirely from my account, and I had no access to the Premium features I was charged for. This indicates a technical issue on your end, not a failure on my part to cancel. Charging me under these circumstances is a clear breach of your own policies.
2. No Order Confirmation or Invoice
Your terms also state:
"Your offer shall not be binding on EWA until EWA confirms acceptance of your offer via email ('Order Confirmation')."
I never received an order confirmation or any invoices, despite your insistence that Stripe sends them. I have checked all my inboxes and spam folders. Without this confirmation, my subscription should not have been activated per your terms.
3. Refund Request Within 14-Day Window
Your refund policy states:
"We offer a 14-day money-back guarantee for new premium subscribers who are not satisfied with our services."
I requested a refund on the same day as the first charge (Request #1738073291563-2). Even if your system failed to process my cancellation, I notified you within the 14-day refund window. Dismissing my request contradicts your stated policy.
4. Unauthorized Charges and Unclear Account Association
Your terms state:
"If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term."
On March 4, you stated, that you have successfully canceled the subscription, meaning you were able to locate it. I demand to know which email address was associated with the charges. I have no active Premium subscription on my account, and yet my card was charged twice. If my account was mistakenly linked to a different email due to a technical issue, this is your responsibility, not mine.
5. Final Request for Refund
Given the evidence, you are obligated to refund both unauthorized charges totaling $17.88 ($8.94 on January 28, 2025, and $8.94 on February 28, 2025). Failure to resolve this matter will leave me no choice but to escalate this dispute, including contacting my bank to dispute the charges and reporting the issue to consumer protection agencies.
Please confirm the refund processing immediately.
Sincerely,
Anastasia Tonkonogova
Ewa ID: anastasia_t#06786
Leider auf die Vorschau bei Facebook mich verleiden lassen und drei Monate für 39€ bestellt.
App ist eine Katastrophe. Habe es wiederrufen und gleichzeitig bei Paypal Fall eröffnet.
Am nächsten Tag war das Geld wieder zurück erstattet.
Glück gehabt ☺️
It works very poorly both from the PC and via the app on a mobile device. Also complicated to define your level to make the lessons more effective. Disappointment.
run from this program. They are thieves, they steal from people, when you create an account with them, months later they take money from your account without you even participating in any type of program. They steal money and have access to the accounts of normal people. They withdrew balances from my bank account without me noticing, and I have all the proof.
Estaba contenta con la app,pero pagué un año y cuál es mi sorpresa q he acabado todos los ejercicios de mi nivel.Les escribo y me dicen q cdo tengan más contenido ya lo subirán 😳q haga otras cosas.Les dije q si luego me regalaban los meses q pierdo y me contestaron con …
Una tomadura de pelo,q haya pagado y esté haciendo crucigramas🤬
Nul au plan pédagogique.. .et je ne suis pas un débutant !!!! Très mal structuré. Impossible de progresser. En plus l'oral n'est pas anglais mais américain. Des erreurs, parfois (même en anglais) et même des bugs ! Je déconseille l'abonnement (je l'ai été 3 mois)
ACHTUNG HÄNDE WEG VON DIESER APP: Beim bloßen Versuch, die App zu löschen (habe sie nur installiert aber nie benutzt), bin ich plötzlich und ohne weiteres Zutun in ein 1 jähriges Abo um Euro 52,99 gerutscht. Hab daraufhin Apple Pay kontaktiert und warte auf die Entscheidung (dauert bis 48h).
EWA Language Learning is an online platform dedicated to teaching languages, with a focus on English, Spanish, and French. The company offers a range of interactive learning tools, including conversational vocabulary exercises, modern examples, and engaging tasks designed to enhance language acquisition. EWA aims to make the language learning process enjoyable and effective for users of various proficiency levels.
Targeting individuals looking to improve their language skills, EWA serves learners who appreciate a modern approach to education. The platform is suitable for both beginners and more advanced students seeking to refine their conversational abilities. By providing a user-friendly interface and diverse learning materials, EWA Language Learning supports users in achieving their language goals efficiently and effectively.