
AudioJungle is a reputable online marketplace specializing in royalty-free music and audio files. Part of the Envato Market, the platform offers over 2.3 million tracks and sound effects, catering to a diverse range of customers, including filmmakers, content creators, and businesses seeking high-quality audio for various projects. Users can purchase audio files starting at just $1, providing an accessible solution for those in need of music for videos, presentations, and other multimedia applications. The company connects a global community of musicians and sound engineers with buyers looking for professional-grade audio content. By facilitating the exchange of creative works, AudioJungle supports both artists and customers, ensuring a vast selection of music styles and genres to meet varying project requirements.
Reviewers express significant dissatisfaction with Envato, particularly highlighting the poor customer support and licensing issues. Many customers report long delays in license approvals, with one user noting a three-month wait that halted ad revenue.
Complaints about rude staff and unresponsive support are prevalent, with several individuals stating their accounts were locked without resolution. While one reviewer mentions that there are sales opportunities for authors, this is overshadowed by the overall negative experiences shared. Issues with copyright claims on purchased music further exacerbate frustrations, as users feel abandoned when seeking assistance. Overall, the sentiment is overwhelmingly negative, reflecting a lack of trust and support from the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.3 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“If you search for problems then join Audio Jungle, their customer service is non-existent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Media & Publishing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.3 out of 5 (poor) | 67 out of 100 | — | 8 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +24% | 211 | |
| 4.0 out of 5 (good) | 100 out of 100 | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | 31 |
Bottom line: Envato is #5 of 5 on overall rating in this group.
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AudioJungle is a reputable online marketplace specializing in royalty-free music and audio files. Part of the Envato Market, the platform offers over 2.3 million tracks and sound effects, catering to a diverse range of customers, including filmmakers, content creators, and businesses seeking high-quality audio for various projects. Users can purchase audio files starting at just $1, providing an accessible solution for those in need of music for videos, presentations, and other multimedia applications. The company connects a global community of musicians and sound engineers with buyers looking for professional-grade audio content. By facilitating the exchange of creative works, AudioJungle supports both artists and customers, ensuring a vast selection of music styles and genres to meet varying project requirements.
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