Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
We had the best honeymoon stay with Auntie Belhams Cabin Rentals in Gatlinburg, TN! They were so accommodating. Our cabin was cozy with great views and we loved the hot tub! We had such a great time, we even extended our stay! The staff at Auntie Belhams was so helpful and responsive. Will only stay with them in the future!
Super clean, everything we needed except this cabin needs a bigger table, it only has a table for 6. Enjoyed this trip a bunch! Cabin was plenty of room for 5 Adults and 5 kids.
Our stay was excellent. Check in and out was very easy, and being able to communicate through text messages was a plus. The cabin was very clean, and if we had any problems/needed anything, all we had to do was let them know. Would definitely stay with Auntie Belhams again.
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Great!!!! Clean house, nature is beautiful. Only on the roads we were lost a little bit but it's because no Internet connection in the mountains. Advice to Load off line maps.
The rent here is perfect and cozy
The rent here is cheap and its cozy
The cabin was amazing and the kitchen is stocked with every appliance and utensil your could possibly need. Be aware the neighboring cabin may not be as considerate of what trash goes where and you may have bears in the driveway. Make a little or a lot of noise and they will back away but keep all car doors locked at all times.
Amazing trip here! We come up twice a year and stay at this Chalet everytime!! A
We stayed in Kathy's Kabin on 7/29/21-8/1/21. The check-in process and communication during the area internet outage was great. However, the actual cabin was less than desirable. We actually left a day early because the cabin was not cleaned well (both showers were dirty, and there was a brown ring around the upstairs toilet). Also, there were many cobwebs around the cabin. In addition, there is a major bug problem. I probably killed at least 50 centipedes in the downstairs of the cabin. We had to walk around the cabin with shoes on at all times. There were also lots of moths (living and dead). Finally, the sleeper sofa upstairs was broken. My daughter sat down to watch television, and the right side collapsed. I did communicate to the rental office that we were leaving a day early because of the dirty cabin and bug problem. The only response was that they would look into the issues.
Everything was great checking in was super easy. The cabin was clean and really nice everything worked great. Had a question about parking a trailer called office and was told to park at office was secured with cameras. Most definitely would recommend Auntie Belham’s. This was a great vacation.
Our stay was wonderful! The whole process was made so easy, could be done through text. Took advantage of free tickets through xplorie. Cabin was gorgeous and better even than advertised.
We were lucky enough to spend the past week in the Smokey Mountains! We always stay with Auntie Belhams (lost count how many times at this point) and we are never disappointed! If you do need to contact them for anything - they are prompt and courteous and truly want you to have the best vacation you can! Highly recommended without hesitation!
Excellent accommodation
Bens Hideout was the perfect getaway cabin for the 3 adult couples in our group! The cabin was so clean, spacious, and had new appliances. We didn't experience any issues with the cabin during our stay, and would definitely rate this 5 stars 🌟
The only thing I would change about Sweet Seclusion is the shower. Add a stand up or replace the nozzle for turning it on. Really hard to control temp. Everything else was great.
Had a 2 night stay at the kozy korner cabin...everything was awesome! Cabin was clean when we arrived virtual check in was easy. No problems while we stayed! Would definitely stay again! This time we would stay longer though, time went by so fast! Thanks for the great experience!
Great stay, the cabin was very nice and clean. The view was great
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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