Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
The cabin was wonderful. Very clean, fully stocked kitchen and plenty of room. The kids loved the pool table, hot tub and arcade games. We would definitely recommend this cabin and working through Auntie Belhams. It was an amazing long weekend!
We always use you for our stays! Great cabins and great customer service!
We had an amazing time! It was a last minute trip and they couldn't have been more accommodating. We had an issue when we got to the cabin when we arrived and called the office. Within a few minutes, they were at the door to fix the issue! Look forward to our next trip!!
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Everything was wonderful. Spacious and clean
Our cabin was everything we thought it would be! The cabin was very clean and had everything that we needed for our stay. While we did not receive the email instructions, I did call and was able to go to their office to get what we needed. Everyone was very nice from the time we booked until the end of the stay. We will definitely be using them again to rent for future trips.
Loved it! Looking again for this.summers vacation
June will be my second time renting a cabin and they are amazing
Our second time we have rented the same cabin awesome cabin plus awesome people to deal with we highly recommend auntie belhams Kristin &Dennis Scherer
The cabins are amazing. Great customer service. Easy instructions to check in and really good price for the beautiful cabins. We already rented 3 times from them. Overall great cabin rental company.
We love Auntie Belhams! Amazing cabins and great service!
Nice about your experience
The staff were friendly. The Xplorie coupons included were awesome! Will use Auntie Belhams in the future.
Our first Time using Auntie Belhams. We were pleased! Super easy booking, check in & check out. The most amazing bonus was the daily passes just for staying! We utilized something everyday and tried new places we normally may not have. Would definitely recommend!
We had a wonderful time and in satisfying comfort. The weather was foggy and we felt as if we were in the clouds. We were extremely pleased with the cleanliness as well as the convenient checkin/out process. We highly recommend this as a couple's getaway! Thank you!
This was our 50th Wedding Anniversary trip-it didn't disapoint. Everything was clean, Top Drawer on the appliances and amenities. Enjoyed the private hot tub on the screened-in porch. They even had Alexia to use.We actually saw a mother black bear and her two cubs one afternoon. We have had great experiences with Auntie Belhams Cabin Rentals and will use them again.
My family and I have been staying here for years and we absolutely love the cabins and service. Thank you!! Would love a free stay!! 😉
From start to finish the team provided great service to our family. We are going to return for a second go around. It was clean and very peaceful. We had an amazing time away from the real world. We even set the smoke alarm off and within seconds Auntie Belhams was calling. Checking on us. We enjoyed ourselves.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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