Excellent
Excellent. I love my experience and cabin

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
Excellent. I love my experience and cabin
We were pleasantly surprised to see the cabin was decorated for Christmas!
Ya are the best, I’ve been coming there for ten years and have never had a bad experience. This year was the greatest and will be back. Thank you for always making our stay so memorable.
We absolutely loved the cabin. It was perfect for two people. The outside fireplace was gorgeous. I loved the master bath shower. The cabin was about 15 minutes away from the Parkway, but I enjoyed the ride to and from the cabin. The only thing that I didn't like was that the water had a smell to it. It wasn't unbearable like sulfur, but you could definitely tell that it was well water or something of the sort. The water is not a deal breaker though. I would definitely stay here again.
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From the initial call about the cabin, to check in and until check out... this was a wonderful experience. The cabin was better than expected and the explorie was a HUGE benefit to saving money on this trip. The customer service is beyond compare and knowledgeable about every question we had. I highly recommend Auntie Belham Rentals!!!!!
I will say the best we have ever had. We are in the business of beach resorts in Florida. Came with high expectations but was very reserved in those. We brought sheets, towels and cleaning supplies just in case. None were ever unpacked. Cabin was super clean (and I'm tough on that, I promise) check in check out was flawless. Never had to ask or contact anyone cause it was above and beyond. We will be back and book with the same owners and Company. Thank you for making great memories for a Dad, Grandad with cancer. Priceless
Majestic Escape was absolutely gorgeous! The view from the deck was amazing!
Everything was wonderful! Jenna did such a good job finding the best cabin with the best views!
We Love Auntie Belhams
It was easy to rent a house! Only thing I would have liked is one sheet with directions on what to do at the end of stay. Otherwise it was perfect!
Experience was great! I will definitely come back.
Have been using Auntie Belhams for years. They have always been very helpful and most accommodating. The cabins are clean and well cared for. We have never been disappointed.
It was a great experience. We had a small yet comfortable cabin. It was fairly simple to get to it from the parkway and just far enough from all the busy-ness in Pigeon Forge and Gatlinburg. A couple things that need to be improved are for one, there was not a comforter or bed spread for the pull-out mattress so we had to purchase a thick blanket, another thing is the drive way for the cabin could use some work. These are minor things I saw, but I look forward to staying in another cabin soon.
We stayed at Suite Altitude. This was our 3rd time staying at this rental. We love this location because there are three king size suites with there own en suite bathrooms. The views are amazing. It is close to Gatlinburg. We loved this rental so much we even stayed in the cabin all day playing games and movies (they provided) vs going into town. The rental is always clean. Kitchen is well stocked. We will be staying again.
Excellent!! The best rental experience anyone would hope for. The staff at the office were very professional and friendly. They processed our rental quickly and accurately. They provided us with discounts to restaurants and shows and information on how to save even more money on parking and using the trolley. Our cabin was exactly as advertised. The ease of check in and access to the cabin was a big plus. When checking out it was also simple. We have stayed with Auntie Belham before due to the number of great cabins they have to offer. We will be back in the spring and will stay at an Auntie Belham’s cabin again. We highly recommend!!!!
The lady at the check in was great the condo was clean and had not one issue went great
Very clean cabins have stayed in several different cabins and never disappointed. Love the drive up and the outdoors. Can’t wait to visit again in the spring. 🐻⛰
Auntie Belhams made renting the cabin super easy, Cabin Honey Bear was absolutely beautiful. Great location not too touristy but close enough to enjoy the attractions close by They had a great special as well. I hope to use Auntie's on future visits
This cabin couldn’t have provided us with a more authentic Smokey Mountain experience. It is set up in the mountains in trees with excellent privacy. The cabin was decorated for Christmas (best part!) There were several sleeping options for my family of 4. Nighttime entertainment was great! DVDs, regular TV, an arcade game with dozens of games, and darts.. not to mention the hot tub! Everything was clean and up to date. Loved having a washer and dryer in the cabin. It was also a plus that Grubhub and Doordash delivered here for that night we just wanted to relax. We will absolutely be making many more return trips here!!!
Cabin was very clean, and just as presented on website. Everyone we dealt with was very welcoming. Coffee maker quit working the second day, and was replaced immediately. We have been visiting the area every fall for over 20 years. This was our 3rd time with Auntie Belhams, and will be booking there next year. Highly recommend.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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