Tip top experience
Beals have been great while I've been a tenant for 4 years. Raphael in Shirley branch is a gem and Hayley Gooding at head office is remarkably efficient and helpful.

Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Beals have been great while I've been a tenant for 4 years. Raphael in Shirley branch is a gem and Hayley Gooding at head office is remarkably efficient and helpful.
Jack Strachan from Beals in Waterlooville has been great. He’s been very efficient at sorting everything for me and has answered all my questions, nothing is too much to ask! Really kind man, thank you Jack!
I have been with Beals for 11 years . They are have just amazing all the way . Especially Aisha If I could give her 10 stars i will definitely do .
Chloe was very helpful and a pleasure to deal with
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I had a good experience with Beals at Bitterne. This is my first time renting with them and they were very professional. Chloe Bowers the Lettings negotiator was very lovely and helpful. She was a great help throughout the whole process. She kept me updated with everything and reminded me what needed to be done. A big thank you to everyone at Beals.
Marcus and the team have made my experience finding a place to rent in Portsmouth so easy. Super helpful and got everything sorted out nice and quick for us.
Marcus and his team made the viewing and contract process so easy and was on hand for anything I needed to ask. He went out of his way to ensure that we had all the measurements we needed and even booked another visit in for us.
Great communication from the Beal's Gosport team- especially Louise (would highly recommend her). They have made quite a stressful situation so much easier and thankful that we had a team like this managing our house sale. Wouldn't hesitate to use again
Avoid!!! After visiting rental property had a phone call back to let us know we can have the property if we interested. Was agreed to get email next day for paper signing, just to found out 2 days later that the property was given to different person. Without even letting us know about it. Rude and really not interested personal.
Hi. Craig Dickinson here. Would just like to start off by saying Zoe scott from fareham beals provided an outstanding service. always quick on providing friendly fast information and guidance. Now i can relax knowing I have a place for myself and my family to start a new adventure in a great warming home. Very well done Zoe scott.
My name is Alfred Anderson, and the review is on behalf of Fareham Beals. I have had a great experience with them in assisting my family getting an accommodation in the shortest possible time. The process was smooth and with better guidance, this was completed with no challenges. Thank you Beals Fareham 😊
Brett at Waterlooville is an asset to Beals. Having had issues with a previous tenancy Brett was patient and helpful in helping us to find a contract which gave us the confidence to let our property again. During the tenancy he was always helpful and reactive and then, when we wanted to change the type of contract again after a year, he was again helpful and professional in getting us to a position we were happy with. Brett has proved to be a pleasure to work with.
I both bought and let my house through Beals. They have been efficient and thorough when it comes to all aspects of purchase and lettings. A particular gold star goes to Katie Juckes in the Gosport office who has been extremely helpful throughout the process of letting out my property.
Would not recommend dealing with such agency people who can destroy your life with a click of a button. I have been struggling financially but always paid my rent no matter the situation or delay i have been facing due to personal and professional life circumstances. I applied to rent a house elsewhere in another county due to my family expanding with the arrival of a new baby and also due to the property i am at the moment being too small and gave the details of Beals Bitterne Southampton as they act as my landlord referee. They gave me a bad reference and now i cannot rent a place due to this unfair reference. This is causing me lot of prejudices and i can also face homelessness with my 4 months old baby due to a manager or account department (god knows as they keep bouncing the blame back and fourth) which without a second thought submitted a negative reference against my person, although they are aware of my financial hardships and health issues that made me face such hardships. I have been a genuine tenant and always maintained the property and paid my rent no matter what difficulties i faced and i have been transparent and honest towards them at all time. It is disgusting the way they treat hardworking people, take you for stupid or granted or maybe even a bit of racism as i am not british and i have an Indian name ,i wonder if so in this case. Do i deserve a bad reference for making all my payments even being late due to my hardships? Going through the legal way with this definitely. Stay away and do not rent with Beals!!! Also they don't do background checks on your neighbours as they just want you to be in the property as i had a lot of issues and had my peace disturbed by neighbours during my tenancy, it is a nightmare.
Beals Eastleigh have been amazing for us. Suman and Chelsea have been a god send supporting us and guiding us throughout the whole process. Had a few problems during the application causing us stress but Suman and Chelsea have relentlessly been so helpful and patient with us giving us such peace of mind and doing all they can to help us secure exactly what we needed and anytime we spoke to anyone at Beals they were so kind and ready to help. Overall a great experience, could not fault them one bit, thank you so much - would recommend them over and over again!
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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