Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
I'm pleased that I have been in touch with Beal's and they've found tenant and rented the property within 10 days, many thanks for Holly and Billie for fast service and politeness. You are number one Estate Agents in Portsmouth :)
Myself and my wife had a flexible experience on our way to renting a new apartment. Meredith was our contact person and she was active to clarify and guide us on every step until we finally moved it. Thank you greatly.
The team from the Bitterne branch in Southampton are really good. Very friendly and always ready to help. The whole process from viewing the property to actually moving in was smooth and really quick. I want to say special thank you to Natalia who’s the estate agent I was communicating with the most regarding the property and sorting out the documents, and also Chloe who was answering the phone sometimes and was always able to answer my questions. Absolutely excellent service!
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Jess is amazing and kept me informed the whole time during our letting process. Any worries we had she was always there to ensure everything went smoothly. And is still on hand with any questions with prompt responses. Thankyou Jess x
I have been a landlord with Beals acting as my managing agent since they opened their Shirley branch over 10 years ago. In that time they have been unfailingly supportive and extremely helpful through some difficult times. Most recently, a senior member of staff went out of his way, and on his own time to visit my recently empty property which had suffered a leaking water tank. He took preventative action which saved me money and put my mind at rest. They are an excellent one-stop-shop for access to a broad range of professionals and I have no hesitation in highly recommending them.
Great experience from start to finish with moving into our new home recently. Jess has been nothing but helpful, efficient and answered all of our worries and concerns! 10/10 experience and would highly recommend Jess and the team at Beales to anyone looking for a new property!
We used Beal’s Waterlooville branch to start renting our first house. Jack was absolutely amazing! Very polite and professional, He made our experience as easy as possible and supported us every step. Thank you so much for your help Jack!
We have rented our house for the past 2 years from Beals. They are an amazing company to deal with especially Brett Gambling. He is such a gentleman and has been a great source of information when our previous landlord sold the property. His reassurance made all the difference to our peace of mind. Well done Beals and a big well done Brett. Ann & Paul Hollingworth
Adrian was a fantastic help, kept my preferences in mind at all times and went out of his way to help me. He talked me through the changes in tenants' rights (illegal fees) and offered to help with any future queries. Very personable, very professional, highly recommend!
I have been letting with Beals for some time now, dealing predominantly with Kelsey Chrimes, and have zero complaints. Beals have always been on the front foot with things and I am very happy with their services.
I was very pleased with the service I received from Beals for the sale of a family home following a bereavement. They listened, understood our needs and when a buyer was found, the Sales Progessor was focused, diligent and worked hard to get things over the line, keeping us informed regularly. I would recommend them.
10/10 Service. Chloe and the team in Bitterne have been absolutely flawless in helping me and my partner move into our first property together. Making the transition seamless and answering any questions we may have, no matter how many! would recommended highly 😁😁
My partner, son and I recently had a viewing arranged by Chloe at Beals estate agents. We are very happy with the service that we have received from Chloe as she has made the whole process very quick and easy. We would highly recommend to rent a property through Beals as the process is very stress free.
Helen was very professional and helped me throughout my whole experience in securing a home for me and my son.I would like to say thank you to her and the entire team who worked with her behind the scenes
Beals provided an efficient, professional and friendly service. They recently sold me a beautiful bungalow and I couldn’t be happier. Thank you Lauren and team for seeing the process through, you have been a pleasure to work with! Highly recommend Beals Waterlooville.
10/10! Jack at the Waterlooville branch was super helpful and accommodating. He got an idea of what we were looking for, found ideal properties and managed to get us in for viewings promptly. Jack was very helpful and knowledgable on the local area despite having recently moved to the area himself. Amazing service and as always we will be sure to come back if we ever look at to moving again in future. Thank you Jack, from Emily and Callum.
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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