racist company
This company looks like racist «for TM citizens ticket issuance for this route is not available at the request of supplier . Please chose another flight That what was written !

Biletix - Ticketmaster Türkiye is a leading platform in the events and entertainment sector, specializing in the sale of tickets for a wide range of activities, including concerts, theater performances, and sporting events. The company operates through its website, www.biletix.com, providing a user-friendly interface for customers to browse and purchase tickets securely. Targeting event-goers across Turkey, Biletix aims to enhance the ticket purchasing experience by offering options for both individual and group bookings. Customers can access detailed event information, seat selection, and various payment methods, making it a convenient choice for those looking to attend live events. With a focus on customer satisfaction, Biletix remains a trusted resource for entertainment enthusiasts seeking to enjoy a diverse array of cultural and recreational activities.
Biletix, also known as Ticketmaster Türkiye, garners overwhelmingly positive feedback for its quick customer service and effective problem resolution. Reviewers frequently commend the staff's responsiveness, noting that inquiries are often addressed within minutes, which enhances the overall customer experience.
Many express gratitude for the support received, highlighting the company's commitment to resolving issues efficiently, such as ticket changes and refunds. However, a small number of reviews raise concerns about perceived racism, with one reviewer labeling the company as "racist" due to ticket issuance restrictions for certain citizens. Despite this critical feedback, the majority of consumers appreciate the quality of service and express satisfaction with their interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 4.8 | 5 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.7 | 9 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 5 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Quick response via customers center for the request”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −6% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: Biletix - Ticketmaster Türkiye is #1 of 5 on overall rating in this group.
60 reviews of Biletix - Ticketmaster Türkiye. Filter by what matters to you.
Over a year ago
This company looks like racist «for TM citizens ticket issuance for this route is not available at the request of supplier . Please chose another flight That what was written !
Over a year ago
Quick response via customers center for the request. Best one!
Over a year ago
Thanks for your support and kindness.
Over a year ago
5 Gün sonrası için bilet almıştım. Ama bir aksilik sebebiyle gidemeyeceğim için tarih değişikliği istedim. Yalnızca aldığım tarihe kadar olan başka bir konser için bilet değişikliği yapabiliriz dedile... See more
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This company looks like racist «for TM citizens ticket issuance for this route is not available at the request of supplier . Please chose another flight That what was written !
Quick response via customers center for the request. Best one!
Thanks for your support and kindness.
5 Gün sonrası için bilet almıştım. Ama bir aksilik sebebiyle gidemeyeceğim için tarih değişikliği istedim. Yalnızca aldığım tarihe kadar olan başka bir konser için bilet değişikliği yapabiliriz dediler. Mecburen param yanmasın diye gitmeyi tercih ettim. Keşke ileriki başka bir konser tarihi için olabilseydi daha iyiydi. Ama bu seçeneği sunmuş olması da memnun edici. Hemen cevaplıyor olmasıda memnun edici. İkinci bir bilet aldım ve önceki bilet iadesi gerçekleşecektir mesajı gelmesi de memnun edici. Teşekkür ediyorum. Gönül rahatlığıyla alabilirsiniz.
Konser biletimle ilgili sorunu çok kısa zamanda çözdüler.Müşteri hizmetlerinde çalışan arkadaşlara ve konuyla ilgili yetkililere yardımları için teşekkür ederim.
We reserved 4 places for an event. But later the place of the event changed and we got informed by SMS and E-mail right the way. And we asked for refund since the new place wasnt what we expected and Biletix's team was quick to respond and resolve our problem. Thank you very much🙏🏻🙏🏻
Mail attıktan sonra 1-2 dakika içinde dönüyorlar ve tek tek her soruya cevap veriyorlar. Teşekkürler.
Çok hızlı ve memnuniyet sağlayan bir müşteri hizmetleri var. Emekleriniz için çok teşekkür ederimm. Çalışanları tebrik ederim.
Ertelenen konser için iptal başvurusu yaptım ve beni hic bekletmeden hemen dönüş yaptılar. Teşekkür ederim Biletix çağrı ekibi.
Çok hızlı, çözüm odaklı ve nazik bir dille destek aldım. Gerekli ve etkili yönlendirmeler ile 15 dakikada talebim sonuçlandı.Çok teşekkürler ilginiz için..
THANKS for everything.
Hızlı ve çözüm odaklı geri dönüşünüz için teşekkür ederim.
Hatalı bir işlemimi hızlı bir aksiyon alarak, beni mağdur olmaktan kurtardılar
hızlı çözüm ve sorunuma yardımcı oldular teşekkürler biletix
Ich bin sehr zufrieden mit dem Kundenservice von Biletix! Das Team war äußerst hilfsbereit und konnte mir schnell und unkompliziert bei der Verschiebung meines Konzerttickets helfen. Die Kommunikation war freundlich, professionell und effizient - ich habe immer zügig eine Antwort erhalten. Vielen Dank für den großartigen Service!
Gerçekten çok kaliteli bir satış sitesi Biletix💜kar sebebiyle ulasim saglayamadigim için biletimi yarım saat içinde iade ettiler🌸mağduriyet yasatmadilar teşekkür ederim
Gerçekten ilgili ve çözüm sunan bı firma Biletix 💯💯💯
Very fast and good communication
Biletix - Ticketmaster Türkiye is a leading platform in the events and entertainment sector, specializing in the sale of tickets for a wide range of activities, including concerts, theater performances, and sporting events. The company operates through its website, www.biletix.com, providing a user-friendly interface for customers to browse and purchase tickets securely. Targeting event-goers across Turkey, Biletix aims to enhance the ticket purchasing experience by offering options for both individual and group bookings. Customers can access detailed event information, seat selection, and various payment methods, making it a convenient choice for those looking to attend live events. With a focus on customer satisfaction, Biletix remains a trusted resource for entertainment enthusiasts seeking to enjoy a diverse array of cultural and recreational activities.
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