Makkelijk en overzichtelijk
Makkelijk en overzichtelijk

Bitvavo is a digital asset exchange platform that enables users to buy, sell, and trade a variety of cryptocurrencies. With a focus on providing a user-friendly experience, the company caters to both novice and experienced traders by offering a secure and efficient trading environment. Bitvavo supports a wide range of cryptocurrencies, allowing customers to diversify their investment portfolios. The platform is designed for individuals looking to engage in cryptocurrency trading, as well as institutional investors seeking to access the digital asset market. Bitvavo emphasizes security and regulatory compliance, ensuring that user funds and data remain protected. By offering competitive fees and a range of trading tools, the company aims to facilitate a seamless trading experience for its diverse customer base.
Bitvavo receives a mix of feedback from its users, reflecting both strengths and weaknesses. Many customers appreciate the platform's user-friendly interface and low fees, highlighting its ease of use and effective trading tools.
Positive reviews frequently mention the clarity and reliability of the service, with some users reporting successful trading experiences. However, a significant number of reviewers express frustration with the customer support, citing unresponsive service and inadequate assistance, particularly when accounts are blocked or issues arise. Complaints about the reliance on AI for support responses further exacerbate dissatisfaction, as many feel their concerns are not addressed. Despite the positive aspects, the ongoing issues with support and account management leave a notable number of users feeling disappointed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I can only review the website, since I did not try the app”
“Probeer al de hele dag contact te krijgen met een support medewerker van bitvavo omdat ik niet kan inloggen op mijn a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 2.1 out of 5 (poor) | 4.7 out of 5 (good) | — | 60 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | 20 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | 6 |
Bottom line: Bitvavo is #3 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 2.1).
60 reviews of Bitvavo. Filter by what matters to you.
Es intuitivo y sencillo de usar. Buenas comisiones.
I am extremely disappointed with Bitvavo as a company. This is not only an individual offense but also a serious indicator of the company’s lack of professionalism and reliability. When a software developer employed by Bitvavo behaves in such an unethical and hostile way, it inevitably raises concerns about the safety of customer data, the integrity of accounts, and access to critical systems. Allowing such irresponsible behavior from an employee creates justified fears that sensitive user information and account security could be at risk. I formally reached out to Bitvavo, requesting an apology and disciplinary action. However, the company has refused to take corporate responsibility, failed to act, and in doing so has effectively become complicit in this misconduct. Bitvavo’s failure to address this matter seriously undermines its brand credibility and places user trust and security in jeopardy. I strongly advise others to take this into consideration before placing any trust in Bitvavo
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La plateforme est super simple même les débutants si retrouverons facilement je vous la conseille vivement
Nie wieder Bitvavo! Die treiben dich mit ihrer Compliance zum Wahnsinn. Ne, ich habe besseres zu tun um der Laune dieser Leute zu folgen. Adios para siempre!
Ik ben heel positief. Het platform is gebruiksvriendelijk en heel simpel te gebruiken. Ik ben zelf een beginner in de crypto en heb op het Bitvavo platform al veel geleerd. Je krijgt via het platform en via de mail van het platform geregeld nuttige informatie toe gestuurd. Ook het aanmaken vsn een account was heel simpel.
Ik raad aan👍
Correcte en vlotte afhandeling
El que no emiten certificados sellados ni firmados de los extractos y/documentos
Instant purchase and sale of assets, set limits to get or sell assets, no fees to transfer euros to and from the wallet.
Die Plattform ist übersichtlich und funktional. Die Gebühren wären sehr tief. Jedoch kann ich als Schweizer nur in EUR einzahlen. Dabei habe ich einen Währungsverlust sowie Gebühren für eine Auslandszahlung. In der Summe ergibt dies höhere Gebühren als bei anderen Anbietern. Somit scheint bitvavo leider für Schweizer*innen nicht geeignet. Schade, denn ansonsten wäre ich mit der Plattform zufrieden.
Gebruiksvriendelijk en duidelijk
Ik kon niet meer inloggen op mijn bitvavo account , een paar weken geleden .Ik verzocht een medewerker van support , om mijn tegoed op mijn bankrekening tenstorten , en zo geschiede binnen een paar dagen. Een paar dagen na de storting heb ik mijn tegoed weer terug gestort op een nieuw bitvavo account .
Ik ben super tevreden met Bitvavo! Het platform is ontzettend gebruiksvriendelijk, zowel op de PC als op de mobiele app. Handelen gaat soepel en overzichtelijk – echt een top ervaring! 5 sterren van mij ⭐⭐⭐⭐⭐
Bitvavo is a digital asset exchange platform that enables users to buy, sell, and trade a variety of cryptocurrencies. With a focus on providing a user-friendly experience, the company caters to both novice and experienced traders by offering a secure and efficient trading environment. Bitvavo supports a wide range of cryptocurrencies, allowing customers to diversify their investment portfolios. The platform is designed for individuals looking to engage in cryptocurrency trading, as well as institutional investors seeking to access the digital asset market. Bitvavo emphasizes security and regulatory compliance, ensuring that user funds and data remain protected. By offering competitive fees and a range of trading tools, the company aims to facilitate a seamless trading experience for its diverse customer base.
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