BoatBureau is a boat charter agency that specializes in providing a comprehensive platform for individuals and groups looking to rent boats for leisure and travel purposes. The company focuses on connecting customers with a wide range of charter options, including sailboats, motorboats, and yachts, catering to various preferences and budgets. Through its user-friendly website, boatbureau.com, customers can easily browse available vessels, compare prices, and make reservations. Targeting travelers, vacationers, and boating enthusiasts, BoatBureau aims to simplify the boat rental process by offering detailed listings and reviews. The platform serves both seasoned sailors and novices seeking memorable experiences on the water. With its commitment to facilitating seamless boat charters, BoatBureau is positioned as a valuable resource within the travel and tourism industry, helping customers create unforgettable aquatic adventures.
BoatBureau generally receives high praise from customers, with many highlighting the excellent service and quality of boats. Reviewers frequently commend the staff, particularly Valeria and Janina, for their professionalism and responsiveness, often going above and beyond to assist with bookings and inquiries.
Many experiences are described as fantastic, with customers expressing satisfaction with the overall service and efficiency. However, some consumers report significant issues with communication, citing difficulties in reaching the company via phone or email, which has led to frustration, especially when urgent assistance is needed. Additionally, a few reviews mention concerns regarding reliability and policies related to COVID-19.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Oct 21 | 4.0 | 1 |
| Nov 21 | — | 0 |
| Dec 21 | 3.0 | 2 |
| Jan 22 | — | 0 |
| Feb 22 | 1.0 | 1 |
| Mar 22 | — | 0 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | — | 0 |
| Aug 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“They take along time to answer the phone calls but the service is very good”
“I have never received any replies to my emails and therefor had to contact the yachting company directly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 3.4 out of 5 (fair) | — | 60 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: BoatBureau - Boat Charter Agency is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.4).
60 reviews of BoatBureau - Boat Charter Agency. Filter by what matters to you.
Ho messo 3 stelle per fare media tra due pratiche: La pratica negativa è quella relativa alla ricerca di barche per la toscana, per la quale non ho mai ricevuto risposta, immagino perchè non ci sono barche disponibili, ma una risposta era comunque gradita. La positiva è quella conclusa per la quale ho avuto l'assistenza attesa.
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BoatBureau is a boat charter agency that specializes in providing a comprehensive platform for individuals and groups looking to rent boats for leisure and travel purposes. The company focuses on connecting customers with a wide range of charter options, including sailboats, motorboats, and yachts, catering to various preferences and budgets. Through its user-friendly website, boatbureau.com, customers can easily browse available vessels, compare prices, and make reservations. Targeting travelers, vacationers, and boating enthusiasts, BoatBureau aims to simplify the boat rental process by offering detailed listings and reviews. The platform serves both seasoned sailors and novices seeking memorable experiences on the water. With its commitment to facilitating seamless boat charters, BoatBureau is positioned as a valuable resource within the travel and tourism industry, helping customers create unforgettable aquatic adventures.
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