Carta YOU, a product of Advanzia Bank, offers customers in Italy a Mastercard Gold that comes with no annual fees and no currency exchange fees. Designed for individuals seeking a straightforward and cost-effective banking solution, the card can be requested online in just a few minutes. The platform emphasizes convenience, allowing users to apply without the need to switch banks, making it an appealing option for those who prioritize ease of access and financial benefits.
The company targets a diverse customer base, including both new and experienced credit card users looking for a competitive product that simplifies their financial transactions. By providing a credit card with exclusive benefits and a user-friendly application process, Carta YOU aims to enhance the financial experience for consumers in the Italian market.
Carta YOU (Advanzia Bank) has a positive customer experience.
Reviewers express high satisfaction with Carta YOU from Advanzia Bank, highlighting its practicality and efficiency. Many customers appreciate the quick delivery of the card and the user-friendly app that allows for easy transaction management.
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Positive sentiments are echoed in comments about the excellent customer service, with reports of prompt and helpful responses. However, some consumers face challenges, particularly with online purchases, citing issues with receiving SMS confirmations for transactions, which has led to frustration. Despite these complaints, the overall experience remains largely positive, with users recommending the card for its convenience and functionality. Overall, Carta YOU is well-regarded, though some improvements in online transaction processes could enhance user experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
—
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 55 positive reviews
Website & app7%
4 mentions
“Sono stata molto soddisfatta della mia prima Carta You, è arrivata in pochissimi giorni e tramite App è possibile ges...”
On “Website & app” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
Bottom line: Carta YOU (Advanzia Bank) is #4 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 4.0).
Reviews
60 reviews of Carta YOU (Advanzia Bank). Filter by what matters to you.
Sono stata molto soddisfatta della mia prima Carta You, è arrivata in pochissimi giorni e tramite App è possibile gestire e controllare ogni movimento. Ho effettuato il primo acquisto in negozio fisic... See more
Is Carta YOU (Advanzia Bank) a legitimate company?
Yes, Carta YOU (Advanzia Bank) is a legitimate company with a high customer satisfaction rating, averaging 4.5 out of 5 stars across numerous reviews. Many customers have shared positive experiences regarding the timely delivery and functionality of their services.
Is Carta YOU (Advanzia Bank) a scam?
No, Carta YOU (Advanzia Bank) is not a scam. Verified reviews indicate a pattern of satisfied customers who appreciate the card's ease of use and quick service, although there are some complaints about customer support.
What services/products does Carta YOU offer?
Carta YOU offers a personal credit card that can be easily managed through a mobile app, allowing users to track expenses and make payments conveniently.
What are the payment methods and fees associated with Carta YOU?
Carta YOU does not specify fees publicly, but users have reported that the card is easy to use for various payments, whether online or in-store, enhancing its practicality.
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How can I contact customer support for Carta YOU?
Customer support for Carta YOU can be reached through the app or the website, and many reviews highlight their quick response times to inquiries, although some users have experienced delays.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sono stata molto soddisfatta della mia prima Carta You, è arrivata in pochissimi giorni e tramite App è possibile gestire e controllare ogni movimento. Ho effettuato il primo acquisto in negozio fisico, senza alcun problema. Per ora vorrei tenere la carta a saldo, tra l'altro molto comodo anche perché tramite un primo bonifico si può rimborsare l'acquisto tranquillamente..altamente consigliata!
Il servizio clienti risponde subito e in modo esauriente alle domande, almeno per quanto mi riguarda, a chi come me, utilizza una carta di credito per la prima volta
Avevo bisogno di una carta perchè la mia aveva problemi di chip e nel giro di pochi giorni mi hanno fatto avere la carta con un processo tutto online. Cosa che altri si sognano....
Avevo visto la pubblicità, ma non mi fidavo. Poi alcuni membri della mia famiglia l'hanno richiesta ed è arrivata a loro la "carta you" senza alcuna difficoltà.
Perciò ho inserito i miei dati e dopo un paio di giorni è arrivata anche a me pronta per essere utilizzata.
La consiglio!! 😉
Pessima assistenza clienti.
Rispondono una volta con un consiglio copia incolla dalle FAQ.
Il suggerimento non risolve il problema. Poi ignorano i messaggi successivi.
Carta YOU, a product of Advanzia Bank, offers customers in Italy a Mastercard Gold that comes with no annual fees and no currency exchange fees. Designed for individuals seeking a straightforward and cost-effective banking solution, the card can be requested online in just a few minutes. The platform emphasizes convenience, allowing users to apply without the need to switch banks, making it an appealing option for those who prioritize ease of access and financial benefits.
The company targets a diverse customer base, including both new and experienced credit card users looking for a competitive product that simplifies their financial transactions. By providing a credit card with exclusive benefits and a user-friendly application process, Carta YOU aims to enhance the financial experience for consumers in the Italian market.