Is 247 Home Rescue a legitimate company?
Yes, 247 Home Rescue is a legitimate company with numerous verified reviews. Customers have consistently rated their services highly, noting professionalism and satisfaction.

247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
247 Home Rescue receives overwhelmingly positive feedback for its service quality and the professionalism of its engineers. Reviewers frequently highlight the politeness and helpfulness of the staff, noting that engineers are punctual and thorough in their work, often providing valuable advice on improving boiler performance.
Many customers appreciate the ease of signing up for policies and the competitive pricing offered. However, some complaints arise regarding intrusive follow-up calls during the decision-making process, which a few consumers found bothersome. Despite these minor issues, the overall sentiment remains highly favorable, with most people expressing satisfaction with their experiences. Overall, 247 Home Rescue is viewed positively for its reliable service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,060 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.8 | 536 |
| Jul 25 | 4.8 | 464 |
| Aug 25 | — | 0 |
| Sep 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good team who always check to ensure satisfaction”
“Poor service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 |
Bottom line: 247 Home Rescue is #3 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.0).
1,060 reviews of 247 Home Rescue. Filter by what matters to you.
Over a year ago
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
Over a year ago
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
Over a year ago
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Quick answers to the questions people ask most.
Yes, 247 Home Rescue is a legitimate company with numerous verified reviews. Customers have consistently rated their services highly, noting professionalism and satisfaction.
No, 247 Home Rescue is not a scam. The company has received many positive reviews from real customers, highlighting their reliable services and customer support.
247 Home Rescue specializes in boiler and heating cover, along with appliance maintenance services. Customers have praised their thorough explanations of policy options.
247 Home Rescue offers competitive pricing and easy sign-up options for their policies. Payment methods typically include credit/debit cards and direct debit.
You can reach customer support via phone or through their website. Reviewers have noted that their customer service team is helpful and responsive.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good team who always check to ensure satisfaction. Boiler service was good with engineer polite and willing to explain what had occurred.
Your engineer, Liam came and carried out the boiler service as planned; I have absolutely no complaint to make, but to laud the service provided by 24/7.
I did NOT appreciate the intrusion of a phone call (which my phone correctly flagged as spam) part way through the process of considering the policy. I had already gone past the part that requested my consent for marketing contact which I specifically did not give, yet I still get a sales call, presumably looking to upsell and charge more, on the pretext of offering further discount. If you are offering further discount, be transparent about this throughout the process. Otherwise, don't offer it. It's underhand. People use online options generally because it's preferable to hard sell from targeted sales staff. We're also not stupid enough to mistake such calls for anything other than upselling. I purchased a policy as it seemed to suit my needs. I did this in spite of, not because of, the misuse of my telephone number.
Engineer visited on time and did an amazing job. Also, engineer recommended best solutions to improve boiler performance and repair it effectively. I highly recommend 247 home rescue
Very friendly, let us informed along the way. Professional. Would recommend
The website was easy to get through, only downside was the 3 phone call from customer services while I was still thinking about it.
Excellent service, competitive price on boiler and maintenance cover for around the home. Very good for poeple who are looking for a good rate and value for money.
Took me through all the options for boiler and appliance cover. Answered my questions with patience and provided the required information.
Excellent service
Easty to use and apply for policy
Nice and easy to sign up and a very competitive price!
Quick and easy to set up Gentleman on phone explained points we raised
It was easy to sign up and the agent was very helpful.
Very easy sign up and extremely competitively priced. Had to make one call to customer service and they were very efficient and polite.
Engineer was police and friendly. He did our boiler service. I have not needed to use the service for any call outs yet so time will tell but so far experience has been positive. Time will tell
Had a view issues setting up on line, called the customer service and they explained what had gone wrong. Went through the details again and the setup was complete.
247 Home Rescue is a UK-based service provider that specializes in home emergency cover and repair services. The company offers a range of insurance products designed to protect homeowners from unexpected costs associated with household emergencies, including plumbing, electrical issues, and appliance breakdowns. By providing 24/7 assistance, 247 Home Rescue aims to ensure that customers receive prompt and reliable service when they encounter urgent home repair needs. The company's target market primarily includes homeowners and renters seeking peace of mind through comprehensive home emergency coverage. With a focus on customer satisfaction, 247 Home Rescue strives to deliver fast, efficient solutions to common household problems, helping clients manage the challenges of home ownership effectively. Through its online platform, customers can easily access service information and manage their policies, making it a convenient option for those looking for home protection services.
This profile hasn't been claimed by the business owner.