Die Flugbegleiterin wollte meine leere…
Die Flugbegleiterin wollte meine leere Wasserflasche nicht mit dem Hahenwasser füllen. Sehr unfreundlich reagiert!

Chair Airlines is a Swiss-based airline that provides a variety of travel services for customers seeking affordable and convenient flight options. Catering to leisure travelers, the airline offers routes to popular destinations such as Marrakesch, Porto, and Mallorca. With an emphasis on a straightforward travel experience, Chair Airlines enables customers to check in online, select seats, and print boarding passes in advance, streamlining the pre-flight process. In addition to standard flight services, Chair Airlines allows passengers to pre-order meals and manage additional luggage. The airline is committed to accessibility, ensuring that all travelers can plan their journeys with ease. By focusing on competitive pricing and a selection of attractive destinations, Chair Airlines aims to meet the needs of budget-conscious travelers looking for an efficient and enjoyable flight experience.
Chair Airlines receives a predominantly negative reception from customers, with many expressing frustration over poor communication and service. Reviewers frequently report significant issues, such as flight cancellations and delays, with one family left stranded for hours without assistance.
While some travelers note positive experiences, including friendly flight staff and smooth check-ins, these instances are overshadowed by the numerous complaints about unprofessional behavior and lack of organization. Customers also mention unexpected fees and inadequate responses from customer service when issues arise. Overall, the sentiment leans heavily towards dissatisfaction, with many vowing never to fly with Chair Airlines again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 106 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.3 | 4 |
| Sep 24 | 3.0 | 5 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.7 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 3 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 4.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
“Flug von ZHR - PMI 25”
“Absolute Katastrophe; 9 Stunden Verspätung, welche bereits am Vortag bekannt war, wurde nicht gemeldet; die Begründun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 2.0 out of 5 (poor) | −11% | 106 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chair Airlines is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 2.0).
106 reviews of Chair Airlines. Filter by what matters to you.
Die Flugbegleiterin wollte meine leere Wasserflasche nicht mit dem Hahenwasser füllen. Sehr unfreundlich reagiert!
A travel agency booked them. The overall experience was ok. But do not use if you have to connect to a second flight in a short period of time.
Da Chair während der Pandemie praktisch die einzige direkte Verbindung in der Nähe des gewünschten Datums angeboten hat, nahm ich auch einen Flug voller Pauschaltouristen in einer 10+ Jahre alten Maschine mit noch viel älteren engen Sitzen in Kauf. War nicht gerade das Gelbe vom Ei, aber ganz ok. Wirklich lausig war jedoch der ganze Onlineservice: - Kreditkartenbezahlung über eine fragwürdigen Drittanbieter aus Afrika, der nur US-Dollar (+3 % Zuschlag schon durch den grottigen Kurs) akzeptierte, alle meine Kreditkarten (visa und mastercard) jedoch ablehnte. Die Buchung musste schliesslich telefonisch unter Durchsage der KK-Daten durchgeführt werden. - Die Buchung konnte online nicht eingesehen werden, sämtliche Versuche endeten nur in Fehlermeldungen. - Onlinecheckin auf Grund eines Bugs nicht möglich, was in einer episch langen Schlange für den baggage drop in ZRH endete.
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Mit dem Flug und Service an Bord wäre alles gut, jedoch Kundenservice bei Problemen keiner vorhanden! Wir hatten Plätze reserviert und bezahlt. Bekamen aber andere zugewiesen, trotz gebrochenen Bein und weiter hinten. Eine Lösung oder Rückerstattung der Reservierungskosten wurde bisher nicht gesucht. Nachdem wir alle Unterlagen eingereicht haben, ist jeglicher Mailverkehr seitens Chair abgebrochen.
Chair Airlines is a Swiss-based airline that provides a variety of travel services for customers seeking affordable and convenient flight options. Catering to leisure travelers, the airline offers routes to popular destinations such as Marrakesch, Porto, and Mallorca. With an emphasis on a straightforward travel experience, Chair Airlines enables customers to check in online, select seats, and print boarding passes in advance, streamlining the pre-flight process. In addition to standard flight services, Chair Airlines allows passengers to pre-order meals and manage additional luggage. The airline is committed to accessibility, ensuring that all travelers can plan their journeys with ease. By focusing on competitive pricing and a selection of attractive destinations, Chair Airlines aims to meet the needs of budget-conscious travelers looking for an efficient and enjoyable flight experience.
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