ChangeNOW is an instant cryptocurrency exchange platform that facilitates the buying, selling, and swapping of various cryptocurrencies. Established in 2017, the company offers a user-friendly interface that allows customers to exchange over 1,247 cryptocurrencies with minimal fees and competitive rates. ChangeNOW prides itself on providing fast and secure transactions, with an average exchange time of approximately two minutes.
Targeting both individual cryptocurrency enthusiasts and investors worldwide, ChangeNOW caters to a diverse audience looking for efficient and reliable solutions for their digital asset needs. By supporting a wide range of currency pairs and offering seamless transaction processes, ChangeNOW aims to enhance the user experience in the cryptocurrency market. The platform is designed to accommodate transactions starting from as little as $2, making it accessible to a broad spectrum of users.
ChangeNOW receives high praise for its fast and efficient service, with many reviewers highlighting the quick transaction times and responsive customer support. Customers appreciate the user-friendly interface and the overall reliability of the platform, often describing it as trustworthy and convenient for cryptocurrency exchanges.
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However, some users express concerns about discrepancies in final pricing, noting that the amount received can differ significantly from what is initially shown. A few reviews also mention issues with wallet recognition and transaction confirmations, which can lead to frustration. Despite these criticisms, the overwhelming sentiment remains positive, with many recommending ChangeNOW for its speed and service quality. Overall, ChangeNOW is viewed favorably by the majority of its users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
—
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Fast & efficient52%
28 mentions
Customer service30%
16 mentions
Easy to use15%
8 mentions
Reliability7%
4 mentions
“Trust worthy company with fast customer support”
On “Fast & efficient” · Sep 16, 2025
Top complaintsof 4 negative reviews
Customer service50%
2 mentions
“New customer to this app, but this is far and away the worst experience I’ve ever had with any trading/coin wallet ap...”
On “Customer service” · Sep 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
Overall rating and review count for this company and similar companies
The final price can be very different from the price they show. The price is fixed after the final confirmation, and they require 3 times more confirmations than a CEX would require and 50% more than SimpleSwap.io requires. I don't mind waiting for the money transfer longer, but the exchange rate should be fixed much earlier.
changed 7800 dollars from btc to xrp and lost appr 90 dollars on that. thats more than 10% on exchange rate loss. next time i will check very carefully the exchange i choose to make sure i not losing money on overinflated or unrealistic rates.
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ChangeNOW is an instant cryptocurrency exchange platform that facilitates the buying, selling, and swapping of various cryptocurrencies. Established in 2017, the company offers a user-friendly interface that allows customers to exchange over 1,247 cryptocurrencies with minimal fees and competitive rates. ChangeNOW prides itself on providing fast and secure transactions, with an average exchange time of approximately two minutes.
Targeting both individual cryptocurrency enthusiasts and investors worldwide, ChangeNOW caters to a diverse audience looking for efficient and reliable solutions for their digital asset needs. By supporting a wide range of currency pairs and offering seamless transaction processes, ChangeNOW aims to enhance the user experience in the cryptocurrency market. The platform is designed to accommodate transactions starting from as little as $2, making it accessible to a broad spectrum of users.