Checkers Drive-In Restaurants, known for its Checkers & Rally's brand, specializes in fast food offerings that include a variety of burgers, fries, and beverages. The company focuses on delivering bold flavors through its menu, which features signature items such as seasoned fries, thick milkshakes, and unique burger combinations. Customers can conveniently order online for pickup or delivery, making it an appealing choice for those seeking quick dining options. Targeting a diverse audience, Checkers aims to satisfy flavor enthusiasts and families looking for affordable meal options. The company operates late into the night, catering to late-night diners and individuals seeking a casual dining experience. With a commitment to providing accessible and tasty food, Checkers Drive-In Restaurants continues to attract customers who value quality and convenience in their fast food choices.
Checkers Drive-In Restaurants receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers highlight the great service and fast food delivery, particularly at specific locations, many others report negative experiences.
Complaints frequently mention rude staff, long wait times at the drive-thru, and issues with order accuracy, including missing items. Customers describe their encounters as frustrating, with several vowing never to return due to poor service. Despite a few positive remarks about delicious food and pleasant employees, the overall sentiment leans heavily towards disappointment. As a result, Checkers struggles to maintain a consistent quality of service across its locations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 14 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
“Had a great experience pleasant employees great deals and fast service what a tri fecta thank you for a great visit”
“Service is horrible in Gonzales checker food cold staff negative not professional at all stay away”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Fast Food.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.4 out of 5 (poor) | 100 out of 100 | 2.9 out of 5 (fair) | — | 14 |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | 25 |
Bottom line: Checkers Drive-In Restaurants is #1 of 4 on overall rating in this group.
14 reviews of Checkers Drive-In Restaurants. Filter by what matters to you.
Over a year ago
Had a great experience pleasant employees great deals and fast service what a tri fecta thank you for a great visit
Quick answers to the questions people ask most.
Yes, Checkers Drive-In Restaurants has received numerous reviews, with an average rating that reflects many real customer experiences. Many patrons praise the fast service and pleasant employees.
No, Checkers Drive-In Restaurants is not a scam. Verified reviews indicate a mix of positive and negative experiences, with some customers highlighting excellent food and service, while others noted issues with staff behavior.
Checkers Drive-In Restaurants specializes in fast food items, including burgers, fries, and milkshakes, with many customers enjoying their signature fries and milkshake options.
Checkers Drive-In Restaurants typically accepts various payment methods, including credit/debit cards and mobile payment options, although specific locations may vary.
Customer complaints are addressed on a case-by-case basis, with some reviews indicating that issues like missing items were resolved through refunds. However, experiences can vary significantly by location.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 36% of recent reviews are 4–5★ and 64% are 1–2★.
Had a great experience pleasant employees great deals and fast service what a tri fecta thank you for a great visit
I visit the Checkers on Kings Road yesterday my wife and I and it was delicious I was craving for fries and my wife wanted a large strawberry milkshake which I must say they didn't disappoint in either area great job keep up the good work.
Food was out fast waited under 3 minutes .
I was picking up an order and the staff member was rude. It was my first time at Checkers I will NEVER come back. On top of that they made me wait 15 mins for the order. This was the location 1174 Beville Road Daytona Beach, FL 32114
Service is horrible in Gonzales checker food cold staff negative not professional at all stay away
Quality of Service depends on location of course and the franchise operator. In particular I wanted to applaud the new Lancaster Ave CHeckers in Philadelphia. Service is fast, there’s an army of good workers. There was an innovative pick up n order from phone drive thru but this didn’t seem to last. Overall however, the quality brand taste of their original fries and tartar sauce burgers are a timeless delicacy.
Everything was absolutely amazing from the staff to the food and the wait time was awesome I got 2 meals in less than 6 minutes. The lady was very nice
Well it's been awhile since I have tried checkers I have been seeing the commercial about the boss brisket and after my son said they were good I went to the plant city store and ordered one , what I got was no sour dow bun and very little brisket on a regular hamber for over $7.50+spent over 20$ for my wife & me. When I say no brisket it looked like only barbeque with maybe 4 Little pieces this would be a disaster even for the small 5$ one , then traveled all the way to Seffner and got another they also were out of sour dow buns but least they told me so, I bought another one anyway and it was not like pictures but least it had meat, After 28$ it may be awhile before I eat checkers again, If anyone reads this thanks for your time.. Steve
Ordered through Grubhub and had items missing. Contacted the restaurant and they issued a refund. Refund never arrived in my account and when I contacted Grubhub to advise them of this they said it was too late as 48 hours had already past. Even though I contacted the restaurant direct as soon as the order arrived!! Not good customer service and won’t order from this restaurant again
went threw drive threw and the girl working today was just rude,,,no coke ,,no diet coke ,,no milkshake ,,i said just give me a drink...the girl said you can just leave are i call the cops that i was being disrepectable....i was beining so nice...she was rude and being nasty...she didnt let me get my order,,why are you open if you have no drinks...4232 commercial way...springhill fla. is horriabe service...today around 3;55pm
i got their "crispy fish sandwich on 3/19/23 it was the worst tasteless sandwich ever. arbys has the best fish sandwiches.
The only good thing about this experience was my soda. First I was rudely rushed while trying to give my order. Than I had to wait for ever which I dont mind because I assumed it'd be fresh but it wasn't. To top it all off they forget multiple items I ordered.
After my last experience that I had the last time I was even at Checkers because after being treated the way I was by one of the workers at the window I REFUSE to EVER go to any other Checkers again after the experience from the Checkers in Linthicum Heights Maryland....I was in line for a good while cause my son wanted some double checker burgers so we usually don't eat there cause it's very expensive and not all the food or serves is worth it but I do anything for my kids so I tell the lady my order and when I get all the way up to the window to pay the lady had acted like she didn't hear my whole order so after me just waiting almost an hour in line I ask well can u just add the extra burger on n ring me up for it now....the cashier told me NO she can't so I asked to speak to the manager and the lady at the Window hits me with oh you got to go wait back in line cause we're too backed up and I tell her nicely we'll I just sat here in line and waited all this time so I told her there no way u shouldn't be able to ring me up I said this isn't how u treat people so as I drove off I noticed it was one car pulling up in line behind me so she had lied
This is specifically about the corporate owned restaurant in Port St. Lucie at Gatlin and Savona. Two months ago I ordered a #4 value meal with a diet coke. The meal was $6.89 plus tax as stated on the sign. I was not offered any upsizing. At the window I paid over $8. I knew this was wrong but left. Next time I order the same meal and got the same treatment. I went to the window and got a refund. Third time I was asked if I wanted a medium or large. I said I want what is on the sign. The sign does not have any info about a medium or large and there are no other prices posted. They gave me a large and it cost over $8. I asked the person at the window giving out the food "are you trained to upsize every meal"? The person did not speak but smiled and nodded emphatically "yes". I have done this seven times and the result is the same each time. They may ask you if you want a medium or large but you are never asked if you want what is on the marquee. The price on the marquee is for $6.89. Even when I say I want what is on the marquee, they will up size it. Sooo, if you want your money back you have to park and go to the window. They will apologize and refund your money. So much for it being a fast-food place. This is not a franchise; it is a corporate office. The employees are being trained by the owners to be deceptive and cheat their customers on a regular basis. I did this seven times because I wanted to be certain that this is not an aberration. I did not want this to be true.
Checkers Drive-In Restaurants, known for its Checkers & Rally's brand, specializes in fast food offerings that include a variety of burgers, fries, and beverages. The company focuses on delivering bold flavors through its menu, which features signature items such as seasoned fries, thick milkshakes, and unique burger combinations. Customers can conveniently order online for pickup or delivery, making it an appealing choice for those seeking quick dining options. Targeting a diverse audience, Checkers aims to satisfy flavor enthusiasts and families looking for affordable meal options. The company operates late into the night, catering to late-night diners and individuals seeking a casual dining experience. With a commitment to providing accessible and tasty food, Checkers Drive-In Restaurants continues to attract customers who value quality and convenience in their fast food choices.
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