CoinGecko is a comprehensive cryptocurrency data platform that provides users with real-time information on cryptocurrency prices, market capitalization, and trading volume. Targeting both individual investors and institutional players, the platform tracks over 19,000 cryptocurrencies, offering detailed insights into price trends, top gainers and losers, and market performance metrics. CoinGecko's user-friendly interface enables users to monitor their portfolios and receive updates via push notifications through its mobile app.
The company serves a diverse audience, including cryptocurrency enthusiasts, traders, and market analysts, by delivering essential tools and data that facilitate informed investment decisions. By aggregating a wide array of cryptocurrency market data, CoinGecko positions itself as a valuable resource for those looking to navigate the rapidly evolving landscape of digital assets. Users can access live cryptocurrency charts and market stats to stay updated on emerging trends and opportunities in the cryptocurrency market.
CoinGecko faces significant criticism from users, with a staggering 80% of reviews rating it poorly. Many consumers express frustration over the platform's reliability, citing issues with inaccurate price alerts and misleading information about cryptocurrency values.
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Users report difficulties in withdrawing funds, with some claiming they are unable to access their accounts or are misled about fees. Despite these complaints, a small percentage of reviewers appreciate the platform's user-friendly interface and commend its updates, noting it as a good resource for crypto information compared to competitors. However, the overall sentiment is overwhelmingly negative, with many users feeling deceived and disappointed by the service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
60
100%
-1.2
● Low
1.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.3▼ 1.2
12-month avg
2.1
All-time
1.8
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
2.0
1
Nov 24
3.0
2
Dec 24
1.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
3.5
2
Apr 25
1.0
1
May 25
2.3
3
Jun 25
2.0
1
Jul 25
1.0
1
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 11 positive reviews
Website & app45%
5 mentions
Easy to use27%
3 mentions
Prices & value18%
2 mentions
“very good, smooth and easy use app”
On “Website & app” · Jun 12, 2023
Top complaintsof 48 negative reviews
Scam19%
9 mentions
Payment issues15%
7 mentions
Customer service8%
4 mentions
Pricing8%
4 mentions
“They are a scam”
On “Scam” · Aug 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto News & Research.
Overall rating and review count for this company and similar companies
What a horrible company they will steal your money and make up excuses for you to give more and keep stealing your money more excuses you never get your money back. Tell you you are getting your investment out but never send it. Always excuses. They are a scam. I’m reporting them to the FBI.
They agree with the platforms, to deceive investors, they alert when the price goes up too late for example you put alert on $1.03 they will show you on $1.14 …….
Hiring was terrible.
I applied for their Operations Associate Position.
Their hiring team, Coingecko (NXSCALE) did a terrible job.
Initially, they had me answer an assignment that takes 1-2 hours to complete.
Upon submission of the assignment, they didn't bother to follow-up after 7 days. It took me needing to follow up with them on various social channels to get a response from them.
I can guarantee that my answers to the assignment (which takes 1-2 hours to get handled) are accurate, plus my experience perfectly aligns with the job description.
Only to find out that I am not moving forward with them not giving any specific reason why.
Terrible hiring experience. I hope from this feedback, the nXScale team(Coingecko hiring team) will improve and other people won't experience this.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Monsterra (MSTR) was listed on Coin Gecko as having fluctuated between $0.001 to an average of $0.13 nine times of the last month. When in reality, the coin hasn't fallen below $0.05 ever. The site listed MSTR as have over 21000% growth in the last 24 hours when in reality it's been less than 20% over the last 24hrs. The worst part is I have only been using Coin Gecko for the past 3 days. How much more misinformation would I find if used it for longer? Feels like a scam
Can't withdraw from the account it needs to upgrade and to be paid, why don't you get the payment from the deposit funds?
I can't find the withdrawal icon maybe because it needs to upgrade and be paid.
I have recently been contacted saying that I have an account with coingecko an I need to pay 5500 to release funds as I was scammed before so trying to get my funds back coingecko has a account that matches my name
CoinGecko sometimes disappoints due to functionality issues and customer service. Support can be slow to respond, and overall, the platform could be more adapted to the needs of users seeking efficiency and reliability.
I ask every Crypto lover to check the current market price for Burrow (BRRR) coin in CoinMarketCap, it's between $20-$170 over the last 2 days at the same time in CoinGecko the market price for Burrow (BRRR) coin remains within $0.006706 range. There is a huge variation, it does not make any sense to the users. CoinGecko has another partner in the name of mynearwallet.com, in the Near Wallet the market price for Burrow (BRRR) coin is $.01. I purchased Burrow coins 2 months ago at Near Wallet by swapping NEAR coin. Due to their systematic false information, I can't able to sell the purchased Burrow coins as per the current market price. I've been deceived by them. CoinGecko and its partner site Near Wallet are displaying false results. Millions of people make a wrong decision because of this manipulation!!! DO NOT USE COINGECKO SITE and MYNEARWALLET. THEY ARE SCAMMING INNOCENT PEOPLE!!! It should be filed as a complaint in the court of the SEC, the Crypto regulator.
I am reaching out to express my extreme dissatisfaction and concern regarding the prevalence of scams and fraudulent activities on your platform, specifically on the CoinGecko Terminal.
It has come to my attention that there are individuals taking advantage of your platform to execute scams, particularly in creating liquidity pools. Users, including myself, have fallen victim to these scams, where it becomes impossible to withdraw funds from these pools, essentially rendering them one-way traps.
I find it hard to believe that CoinGecko is unaware of these issues, and it raises serious questions about the integrity of your platform. If CoinGecko continues to allow such activities, it raises suspicions that the platform may be complicit in these fraudulent actions.
I demand immediate action to investigate and rectify these matters. It is unacceptable for a platform of your stature to permit scams that result in financial losses for users. If CoinGecko does not address this issue promptly, I will be compelled to share my experience and concerns with the wider community to raise awareness about the risks associated with using CoinGecko.
I trust that you will take this matter seriously and implement necessary measures to restore trust in your platform.
I was scammed 2000 dollars trusting the crypto platform coingecko.com. I saw an ad on the website coingecko.com for a company that goes by the name Defi3 or DefiThree. Now the name speaks for its self, so I clicked on the defi3 ad and was directed to an exchange. Long story short I followed the steps to begin my investment. The first red flag I saw was this defithree company works with the tron network, but I said to myself a professional company like Coingecko would never sell me a fraud/scam, so I ignored the fact that its on the Tron network. I continued and then I noticed the support said I must send my money to an address and that I could not connect my wallet to the defi3 platform. Now that was a major red flag, but again I ignored the second red flag because again I trusted in the Coingecko website that they would not scam the people that use their website and they would scan every ad campaign ID before pushing the ads. Boy was I wrong. I sent the money and the very kind support disappeared instantly. I realized i was scammed. Not by the defi3 support, but by coingecko.com and i decide to get in contact with them. After days I trying to get some form of contact info for coingecko I finally found an email contact. Coingecko responded to me with the weakest most pathetic excuse and said that their ads are decentralized. As a online marketer i can tell you that is a lie. When I read the sorry excuse for a fraud answer Coingecko gave me, I knew automatically coingecko.com is the one that scammed me. Not once have they(coingecko.com) done anything to assist in my case. This proves that coingecko.com is out here creating Fraudulent crypto companies and scamming innocent people of their funds. Be careful when you visit coingecko.com and do not trust the ads. The ads on coingecko.com are highly most likely scams. I lost a lot of money because of thinking that coingecko.com was a professional platform, especially with all the crypto scammers out there, you would think a company like coingecko.com would at least vet out these ad campaigns if they were not the ones themselves doing it. Be careful with the ads on the coingecko.com website, they are most likely Scams. im talking from experience.
coingecko.com just inflate figures of tokens. they are not legit.
How can coingecko.com inflate the price of Bnb Tiger inu to over 50 million percent in the past month mean while, on coinmarketcap.com the token is about 46 percent in the past month. This makes the platform not legit and i suggest that people should move from the platform for their own safety.
Coingecko must uphold principles of impartiality and equitability in their evaluation of projects,
The platform exhibits an excessive degree of centralization coupled with glaring favoritism. They assert an unearned authority in distinguishing the virtuous from the questionable within the crypto industry. Furthermore, their listing policies are replete with inconsistencies; they profess adherence to criteria that demand a project to have a commendable social engagement via exchange listings. Yet, it has come to our attention that certain projects presently featured on this platform display negligible trading activity, lack exchange listings, and possess feeble social media engagement.
Coingecko must uphold principles of impartiality and equitability in their evaluation of projects, adhering to uniform criteria applied judiciously across the spectrum of crypto projects, including those already present in their listings.
All cryptocurrency projects should be treated equitably, devoid of prejudice. The platform should refrain from assuming an authoritative role in determining what is deemed positive or negative. Instances of inaccuracies have been observed, wherein projects with questionable intent, such as Celsius, Luna, or FTX, have been included due to a lack of discernment.
Cryptocurrency epitomizes a paradigm shift, marking a profound evolution towards a more just and unbiased society. At its essence, it introduces an innovative means to equalize opportunities and redefine the very principles of fairness.
Coingecko's lack of impartiality and evident favoritism is a cause for concern. To rectify this issue, there is an urgent need to establish transparent evaluation processes that prioritize fairness and equality for all cryptocurrency projects. It's imperative to foster an environment where every project, regardless of size or influence, is given an equal opportunity to thrive and be accurately represented in the crypto landscape.
CoinGecko is a comprehensive cryptocurrency data platform that provides users with real-time information on cryptocurrency prices, market capitalization, and trading volume. Targeting both individual investors and institutional players, the platform tracks over 19,000 cryptocurrencies, offering detailed insights into price trends, top gainers and losers, and market performance metrics. CoinGecko's user-friendly interface enables users to monitor their portfolios and receive updates via push notifications through its mobile app.
The company serves a diverse audience, including cryptocurrency enthusiasts, traders, and market analysts, by delivering essential tools and data that facilitate informed investment decisions. By aggregating a wide array of cryptocurrency market data, CoinGecko positions itself as a valuable resource for those looking to navigate the rapidly evolving landscape of digital assets. Users can access live cryptocurrency charts and market stats to stay updated on emerging trends and opportunities in the cryptocurrency market.