Scammers
Scammers, they wrote off the money for the subscription quietly and do not want to return the money if I do not want to use the subscription

CoinStats is a comprehensive crypto tracking application that allows users to manage their entire cryptocurrency portfolio from a single platform. The company supports tracking over 20,000 cryptocurrencies across more than 300 wallets and exchanges, including major platforms like Binance and Trust Wallet. By connecting to various blockchain networks, CoinStats enables users to buy, swap, and stake their assets efficiently. Targeting cryptocurrency enthusiasts and investors, CoinStats offers features such as portfolio tracking, custom crypto alerts, and in-depth profit and loss analysis. Users can also access a premium plan that includes advanced tools like AI-powered price predictions. Overall, CoinStats serves as a valuable resource for individuals looking to monitor and manage their diverse crypto investments seamlessly.
CoinStats receives a mixed reception from users, with 58% of reviews highlighting its strengths while 40% express dissatisfaction. Many customers praise CoinStats as a fantastic platform for tracking cryptocurrency portfolios, noting its user-friendly interface and efficient syncing capabilities.
Reviewers commend the responsive customer support, particularly highlighting team members like Martha for their quick assistance. However, significant concerns arise regarding the company's trustworthiness, with multiple users reporting issues related to unauthorized charges and poor customer service. Complaints about slow support responses and unresolved account problems also surface frequently.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 60 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 2.8 | 9 |
| May 25 | 3.4 | 10 |
| Jun 25 | 3.0 | 11 |
| Jul 25 | 3.7 | 13 |
| Aug 25 | 3.8 | 12 |
| Sep 25 | 3.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Coinstats is a fantastic app”
“This feels like a built-in trap: a broken cancellation flow plus a “no refund if you don’t cancel” policy equals an e...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Wallets.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 3.3 out of 5 (fair) | 1.9 out of 5 (poor) | — | 60 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 25 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | — | 6 |
Bottom line: CoinStats is #4 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 3.3).
60 reviews of CoinStats. Filter by what matters to you.
Scammers, they wrote off the money for the subscription quietly and do not want to return the money if I do not want to use the subscription
Anche io oggi ho ricevuto la telefonata , sempre la stessa storia, avevo 156 mila euro ma il conto congelato, per sbloccare bisognava versare 600 euro , gli ho detto fa una cosa mandami 50 mila euro e tenetevi il resto a me sta bene . Attenzione Truffa
Thay are very very good and helpfull 🙏🙏🙏
Do not use CoinStats. This company is shady and cannot be trusted. I was charged the yearly subscription on 2025-08-30 for an annual renewal I did not want. I attempted to cancel before the renewal — their own login activity shows I accessed my account on Aug 29 — but their website repeatedly signed me out and the “Manage account” button did nothing. I could not complete the cancellation because their system failed. Instead of taking responsibility, CoinStats blamed me, stalled with evasive support replies, and initially refused to issue a refund. Only after I produced screenshots (their own login logs), public Trustpilot evidence of identical complaints from other users, and threatened escalation to Stripe, RBC, and Consumer Protection BC did they finally return my money. This feels like a built-in trap: a broken cancellation flow plus a “no refund if you don’t cancel” policy equals an easy way for them to keep customers’ money. I paid for a year of service and was met with obstruction when I tried to stop the next charge. My advice: avoid CoinStats entirely. If you somehow end up as a customer, monitor billing closely, cancel well before renewal, and save every screenshot and support message — you’ll need them to get your money back.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 40% are 1–2★.
CoinStats is a great platform. I had problems with the verification and Martha and her team helped me immediately. Thank you very much
Hallo, damit meine Vermögenswerte in mein Wallet bei XBO.com übertragen werden können, werde ich von Coinstats seit Monaten immer wieder aufgefordert weitere Einzahlungen vornehmen. Vor wenigen Tagen wurde wieder mal angekündigt, dass die Werte nun übertragen werden sollen. Jetzt kam eine Mitteilung, dass eine ERC20 Netzwerkgebühr fällig wäre, um den Vorgang fortzusetzen. Geht es hier wirklich mit rechten Dingen zu oder bin ich in eine große Betrugsfalle geraten? Bei Fragen über den Coinstats Chat dazu, kommt nur die lapidare Antwort, dass ich auf einen Betrug hereingefallen wäre. Grüße Sachl
Been using them for years. Best tool for crypto portfolio tracking.
Vorsicht vor dem Verein - mir wurde eine Hohe Geldsumme zur Ausszahlung versprochen, die angeblich durch KI entstanden ist. Im Vorfeld sollte ich über 16 tausend Euro überweisen - erst dann sollte die Auszahlung von über 200tausend Euro freigegeben werden. Dieses Unternehmen ist alles andere als seriös, denn ich sollte auch noch eine Plattform bei "Simple" eröffnen und somit eine kleine Summe nach England überweisen.
Great tracking program Easy to connect multiple exchanges Very helpful profit/loss reports
Marahleemarahleemarahleemarahlee life is but a DREAM
sono dei ladri dopo la truffa l\inganno ....................!! VERGOGNA
In a simple words this is the best portfolio tracker on the market, worth every single penny. And priceless even as a free version. 5 stars without a hesitation!
Salve, vorrei avere risposta dai consulenti di coinstats come faccio a prelevare il denaro vorrei una risposta cortesemente
CAREFUL!!! The Values of the historical Portfolio are totally wrong and they change everyday! Don't trust them for tax purposes. I've been communicating with the support for 2 months and they didn't manage to solve the issue! Stay away! Edit: eventually they found out that it happens for currencies different than USD
Sono stato contattato da una vostra dipendente di nome Anna Paola che mi chiedeva di scambiare sulla vostra piattaforma 500€ per poter scongelare un conto di 2 Bitcoin pari a 148.823€ posso fidarmi?
Awesome coin tracking app
I've tried pretty much every well-known crypto portfolio tracker out there, but CoinStats is the first one that actually managed to connect with all the exchanges I tested or use. On top of that, it also shows DeFi positions like LPs and lending, which most other trackers struggle with. It didn’t take long for me to upgrade to Pro, totally worth it. The layout is clean, intuitive, and just makes sense. I had a couple of small issues when setting things up, but the support team was super helpful and responsive. Special thanks to Martha for her clear answers and quick help! Highly recommended if you’re looking for a serious portfolio tracker that actually works.
CoinStats is a comprehensive crypto tracking application that allows users to manage their entire cryptocurrency portfolio from a single platform. The company supports tracking over 20,000 cryptocurrencies across more than 300 wallets and exchanges, including major platforms like Binance and Trust Wallet. By connecting to various blockchain networks, CoinStats enables users to buy, swap, and stake their assets efficiently. Targeting cryptocurrency enthusiasts and investors, CoinStats offers features such as portfolio tracking, custom crypto alerts, and in-depth profit and loss analysis. Users can also access a premium plan that includes advanced tools like AI-powered price predictions. Overall, CoinStats serves as a valuable resource for individuals looking to monitor and manage their diverse crypto investments seamlessly.
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