Content Development Pros is a top-rated digital agency specializing in a comprehensive range of content creation and design services. The company offers high-quality content writing, including articles, blog posts, and eBooks, alongside robust web development and graphic design solutions. Their services cater to businesses of all sizes, looking to enhance their online presence and effectively communicate their brand message.
Targeting clients across various industries, Content Development Pros provides tailored solutions such as SEO optimization, social media content creation, and digital marketing collateral. The agency also excels in website design and e-commerce solutions, ensuring that clients receive a cohesive and professional digital experience. With a focus on delivering customized content and design services, Content Development Pros aims to meet the diverse needs of its customer base.
Content Development Pros has a positive customer experience.
Content Development Pros receives high praise for its dedicated team and quality content, with many reviewers highlighting the professionalism and responsiveness of staff like Hannah Ajami and Ashley Addams. Customers appreciate the effective project management and the ability to deliver results that exceed expectations, particularly in areas like SEO marketing and business planning.
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However, a significant number of negative reviews express frustration over poor communication, delays, and issues with refunds, with some labeling the company as unprofessional or a scam. These complaints suggest a troubling inconsistency in service delivery, particularly regarding project timelines and financial transactions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
425
100%
● Low
4.6 / 5 overall
=
425 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
4.0▼ 1.0
12-month avg
3.5
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
4.2
6
Jul 24
1.0
1
Aug 24
—
0
Sep 24
5.0
2
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
4.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 425 most recent reviews.
Top praiseof 388 positive reviews
Customer service32%
123 mentions
Professionalism24%
93 mentions
Website & app21%
80 mentions
Fast & efficient16%
63 mentions
“Her dedication to customer satisfaction and her deep understanding of my business needs have truly set her apart”
On “Customer service” · Feb 18, 2025
Top complaintsof 37 negative reviews
Payment issues30%
11 mentions
Refund30%
11 mentions
Customer service22%
8 mentions
Quality22%
8 mentions
“I contracted this organization to so editing of two books between March and April 2024”
On “Payment issues” · Nov 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
Overall rating and review count for this company and similar companies
Very dissatisfied with the result, very low and very average level of writing for 10th grade students, no professionalism at all. Took so long and provided very poor content for our website for maintenance & security. They have Indian writers paid at few pence and end result is horrible.
My first contact with Content Development Pro (CDP) was with Harvey Stevenson, he explained to me he was my account manager and would be handling the development of the content on my website. Many promises were made by Mr. Stevenson about their staff and the expertise they have when it comes to the development of professional content, blogs, video, SEO, and website development. At first Mr. Stevenson seemed to be sincere. When CDP started working to develop content for my website I noticed the grammar was misleading and needed to be rewriting by writers that understood the English language more clearly. I was promised on several occasions that a new writing team would be assigned to write content for my website and that they had a clearer understanding of what was needed and the appropriate language needed to develop content and blogs. When I question CDP about them using Asians to write content for my site they would not provide an answer. After many rewrites and much frustration about not being on topic and missing the concept of the message, the website was conveying I approved content that I was not happy with just I could get the website up and running, which was a mistake on my part. I encountered the same issues with the development of the video ads, very unprofessional and poor quality, there again the language used was incorrect and never generated a single lead. When I explain to Mr. Stevenson and Ricky, the head of the SEO team, that none of the videos should be posted due to the bad quality Mr. Stevenson stop responding to me. I sent Mr. Stevenson, Rick, and the accounting department an email demanding they STOP drafting my bank account for $900.00 per month because I was not happy with the content and videos. They continued to draft my account for two months. I admit that I (strongly) raised the issue with them that they issued one refund. I explained to Mr. Stevenson if Content Development Pro would correct the videos and content by October 3,2020, I would be satisfied with them keeping the last draft. They refused to make any corrections to either the poorly developed videos or the content. I made another request for a refund of the last draft from my bank which they illegally drafted from my bank when they were instructed not to draft. To this day I have not received a response from Mr. Stevenson, or Mr. Brown, the owner of CDP. They refuse to correct the issues or respond to my emails leaving me with no other avenue except look for another website developer to correct the miss they made io my e-commerce site. I will continue to post reviews with email correspondence that demonstrates what they advertise on their website is not true, and that is a "satisfaction guaranteed"? I have spent many hours and much money trying to get CDP to do the right thing! Standby, more post is coming with clear evidence that I'm telling the truth.
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I hired them to design a book cover for me. Paid for the middle package so that I wouldn't get something super cheap, but didn't want to invest too much in it.
I should have saved myself the money.
They sent me a very poorly designed mockup with a stock photo of something entirely unrelated to the content of my book.
I'm not a designer by a long shot, but I was capable of making something far better than what they sent (as judged by others, not just my opinion). They outsource their work, and whomever they sent this job to is definitely neither an artist nor a book cover designer.
I told them they should be ashamed of the level of work they submitted for my review. It is truly subpar and not even worth the discount price that you will pay. Nothing is more disappointing than to wait for work you commissioned only to open it and wonder which high school aspiring graphic designer they asked to complete it.
Save yourself the time and money and hire a company who will actually provide you with quality work.
Horrible service when requesting a quote. Was told 10 minutes and 2 hours later asked where it was and was told they were on it. Then 6 hours after first chat was told the person doing it had yet to start shift. Told them I had meeting to discuss in 30 minutes and then took 28 minutes to just provide a price I am sure was at their finger tips.
Don't waste your money, they were supposed to do 6 pages of content writing and SEO keyword research .... content was ok but the majority of it seemed to have been copying and pasting from other websites and the keyword research... that's a joke-my 4-year grandson could have put more effort in and do a better job, complained and was promised it would rectified within 24 hrs... 1 week later and no reply,
If you are thinking about trying out their services then don't.
When you visit their site you'll get repeated pop up chat windows with their 'account managers'. These are nothing but salespeople who will say whatever you want to hear as long as they can get your money. They'll even follow up with you daily to see if you have any more questions.
Once they have your money they will disappear and then deliver nothing like the experience they sell to you.
No one in the company knows what is going on, who does what or what their job is. It's as if the whole company was formed the same morning after I put my order in.
When they delivered their 'work' they delivered it in such a way that it no way resembled what had been agreed. I even paid higher rates than the 5-star service for extras (such as uploading the content to Wordpress, getting affiliate links) and they just sent a word document to me. Where's the uploading service that I paid for?
They basically stole my money.
Here's the summary. If you are looking for the odd piece of low standard content and don't care about service you may find Content Development Pros to your liking.
On the other hand, if you are like me, and are looking to spend thousands each month on a trustworthy and high-quality service, this is not it. You should definitely try another service.
Other people in the content marketing industry told me to avoid them and I didn't listen as I thought I'd give them a shot. Lesson learned. Don't make the same mistake.
Not a good company to have a Press Release written. They lack communication, right hand doesn't know what the left hand is doing. Advertised writing and distribution service, but did not distribute the PR they wrote. If they do distribute, they claim it's to 10 websites they know. The company is a ripoff and not worth what you may be sucked into paying. I would not advise anyone to do business with this company. Try eReleases.
Stay far and clear from this company. They are petty, unprofessional, and do poor quality work.
They tell you if you are not satisfied with the work you can cancel anytime. They will fight you if you do decide to cancel, and even send you disgruntled, unaddressed emails that seem to be written by a teenager going through a breakup.
DO NOT use them. Their content is chock full of mechanical and grammatical errors and will provide you minimal value to prospects and customers alike. They are not a serious company, unless you want content akin to something a foreign Fiverr writer would come up with.
They continue to charge our account even though you've cancelled. Then play footsie with you for a month to give you a refund that the sales rep promised would be a non-issue. I've had phone calls with the sales rep pleading "please" over and over again...just bizarre.
My nightmare continues been asking for a supervisor since 3/15 and yet they are asking how else they can help. See my review below. This company is dishonest. Please be ware of doing business with them. They take your money then it is a nightmare to get them to respond to you. Thus far I am out $199, 3 plus weeks into the process and the delay of our company website is costing us potential business. DISGUSTING !!!! My nightmare still continues.
We are based in Australia and were looking for a great website content writer when I came across content development pros whilst googling. They seemed to rank at the top in most searches for content writer so I thought I’d give them a go. Not only did they not deliver but their promise for 100% money back guarantee was a Big Fat Lie! The first content they wrote was completely out of line from our service offerings and the second writer did not bother to respond to our needs to change the draft as it was not compelling nor engaging, they were just replicating what’s on our website! They did not honour the money back guarantee and when I tried emailing them and chatting with them online, they failed to respond. I need to go back to my bank to dispute the transaction now, which is quite inconvenient. Will not be using them ever again!
Caveat emptor. That's really all I can say. They pull you in with cheap per-page prices, outsource the work YOU THINK is "authoritative" via Upwork to foreign writers, pocket the profits, and call themselves "pros". Yeah, not hardly.
This company is very unprofessional and possibly even a scam. They never delivered content that I paid for, that they confirmed. They said they will "look into it" but you never hear back... everyone blames everyone, yet I lost money and clients because of them. STAY AWAY!!! They will steal from you too!!!!
Pushy Sales Tactics, Lies - Bribery and Extortion.
After it was clear that we could not use them or their work we demanded a refund.
After much frustration and demanding they agreed, or so we thought. Here is the web of lies that pursued via email from them.
Scammed, Bribed, Lied to and Extorted
When Content development Pros could not follow direction, submitted unauthorized work, tried giving us extremely low quality work and lied to us on a daily basis we demanded a refund. here is there web of lies in writing from their own staff:
----------------------------------------------------------------------------------------------------
This was on the 5th of July 2018 after much trouble:
Content Development Pros
Jul 5
to me, sales
Hi Eric,
I do apologize for all the trouble you faced while working with us. We've processed the refund as per your request.
Thanks
--------------------------------------------------------------------------------------------
This is From Content Development Clowns on July 6th 2018 ,
Content Development Pros
Jul 6 (13 days ago)
to Beeco, sales, me
Thanks for sending an email. We're refunding you the amount charged for the product description order including those 2-articles and on the back-linking project.
------------------------------------------------------------------------------------------------
This is yet another lie they told on the 9th of July,
On Monday, July 9, 2018, 11:28:40 AM PDT, Content Development wrote:
This email is to inform you that you will receive your refund within next 24-48 hours. It will appear on your end accordingly.
Regards,
Matthew Smith
----------------------------------------------------------------------------------------------
So on July 18, 2018 I can prove they totally lied and no refund was issued.
That's when they tried to bribe us, read this email:
Content Development Pros
4:50 PM (21 hours ago)
to Beeco, sales, me
Hi,
Thanks for your message. Can you ask Erick to remove the negative review from Sitejabber and we will issue you the refund right away. Please let me know what you think ?
Regards,
Matthew Smith
-----------------------------------------------------------------------------------------------
I called after this email yesterday and spoke with Evelyn, was told the refund would be with 24 hours. See the pattern of lies from them?
-------------------------------------------------------------------------------------------------
Now today on the 19th of July 2018, they try bribing me again, using extortion and scam tactics:
Content Development Pros
1:07 PM (1 hour ago)
to Beeco, sales, me
Thanks for your message. We can refund you the money within 12 hours as soon as you will confirm that you have removed the review.
Please let me know as soon as you are done and I will issue you the refund right away.
Regards,
Matthew Smith
Now remember - they were refunding this money since July 5th - Promised 24 - 48 hours - then clearly admit that they lied - then try scammer extortion and bribery techniques.
Stay away from these pathetic loser scammers!!!!!!!!!!!!!!
Content Development Pros is a top-rated digital agency specializing in a comprehensive range of content creation and design services. The company offers high-quality content writing, including articles, blog posts, and eBooks, alongside robust web development and graphic design solutions. Their services cater to businesses of all sizes, looking to enhance their online presence and effectively communicate their brand message.
Targeting clients across various industries, Content Development Pros provides tailored solutions such as SEO optimization, social media content creation, and digital marketing collateral. The agency also excels in website design and e-commerce solutions, ensuring that clients receive a cohesive and professional digital experience. With a focus on delivering customized content and design services, Content Development Pros aims to meet the diverse needs of its customer base.