I had need to speak to the live chat…
I had need to speak to the live chat advisor, due to difficulty accessing my course. I spoke to a very helpful man called Matthew Archer who sorted the problem within minutes. He was polite and respectful.

Course Gate is an online education platform based in the UK, dedicated to providing accessible learning opportunities for individuals seeking to enhance their skills and gain certifications across various fields. With a diverse catalog of over 1,500 premium courses, the company caters to learners interested in employability, health and care, HR and leadership, personal development, teaching and education, as well as non-profit and charity sectors. The platform offers flexible membership plans, including lifetime and yearly subscriptions, allowing users to choose the best option for their learning needs. Course Gate aims to support a wide range of customers, from professionals looking to advance their careers to individuals pursuing personal growth. By offering well-structured and self-paced courses, Course Gate helps learners develop new skills and build confidence in their abilities.
Course Gate receives overwhelmingly positive feedback from its users, with many praising the detailed and engaging courses offered. Reviewers highlight the exceptional customer service, particularly from Matthew Archer, who is frequently commended for his prompt and effective support in resolving issues.
Customers appreciate the smooth learning process and the variety of affordable courses available, making it a popular choice for skill enhancement. However, some users express concerns regarding the payment process and the delivery of certificates, indicating that there may be room for improvement in these areas. Overall, Course Gate is recognized for its quality educational offerings and responsive service, leading to a highly favorable sentiment among the majority of its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.6 | 5 |
| Mar 25 | 5.0 | 8 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 4.9 | 9 |
| Aug 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had been having trouble accessing a course i had purchased but after a short phone with one of there advisors, ever...”
“BEWARE, it s a scam, I have paid for the annual pass, I have not recived access to courses, I have cancelled immediat...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | +2% | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Course Gate is #4 of 5 on overall rating in this group.
60 reviews of Course Gate. Filter by what matters to you.
I had need to speak to the live chat advisor, due to difficulty accessing my course. I spoke to a very helpful man called Matthew Archer who sorted the problem within minutes. He was polite and respectful.
Recently, I did Pharmacy Technician Skills Training Diploma on Course Gate. It is really good. It gave me basic idea of work pattern, required skills and qualifications. Thier customer support is very helpful. Matthew Archer guided me all the things to get certificate. He is really quick and helpful.
Just had to try and log in to my account after quite some time and as I no longer work at the same place this could have been a nightmare but luckily I had Matthew Archer on hand to help me. He managed to get me into my account quickly and then also help me with a subsequent request regarding a certificate and incorrect date which was swiftly resolved and I now have the right certificate and access to my account.
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I wanted to pre-order my Kundalini Yoga certificate using the discount code that had popped up however, as I input my PayPal details, the thread completely disappeared. I contacted Customer Services using the live chat function, and Matthew Archer helped me very efficiently, which is always a pleasant surprise these days! My issue was all resolved within minutes. Thank you.
had to call customer services today, certificate issue. spoke to a gentleman named Mathew Archer. nothing was a problem to him. he dealt with and resolved my issue quickly and with respect. very professional customer service thank you so much.
Good course to do when also working in a garage good sales and helpful customer service had trouble getting my certificate but thanks to Matthew he sent it very quickly and within 5 minutes of me telling him it was right there in my emails thank you Matthew and thank you course gate!! Highly recommend!!
Completed the ultimate massage course. Paid for a certificate, never received it by post or email. 🤷
The health and social care courses I took were very comprehensive . It gave me a near practical experience . The curricullum is intense and very encompassing . The interface is user friendly too
thank you Matthew Archer your help was much appreciated and it was fast with not complications
Thank you Matthew Archer. Your help today wasn’t unnoticed. I approach how promptly and professionally you solved my minor issue. (My error people) The course was brilliant and very informative. Looking forward to booking more
Thank you Matthew for your help when I was having issues logging in. You was quick and polite.
I had purchased a voucher in order for me to complete a course. When I tried the voucher it didn't work. I contacted Coursegate via the live chat and spoke to a lovely gentleman named Matthew Archer. He was so helpful and sorted everything out for me (sent me the email with all of the details required). Matthew reassured me and said that if I had any other problems/queries that I could get back in touch with them. I'm really happy with the service I received and glad that I can now complete my course. Thanks again Matthew! :)
Matthew Matthew Matthew! What a great person and so helpful! I was struggling to get my PDF Certificate after I paid it, was something like 400 days ago, and now I had a chat with him, and within 10min he personally sorted it out and I got it!!! Thanks so much, this will definitely make me take more courses through Course Gate.
a fantastic place to take a course. James is so helpful. nothing is to much trouble. I take all my courses here and strongly advise you do the same. I would go nowhere else. very professional helpful company. john
Course Gate is an online education platform based in the UK, dedicated to providing accessible learning opportunities for individuals seeking to enhance their skills and gain certifications across various fields. With a diverse catalog of over 1,500 premium courses, the company caters to learners interested in employability, health and care, HR and leadership, personal development, teaching and education, as well as non-profit and charity sectors. The platform offers flexible membership plans, including lifetime and yearly subscriptions, allowing users to choose the best option for their learning needs. Course Gate aims to support a wide range of customers, from professionals looking to advance their careers to individuals pursuing personal growth. By offering well-structured and self-paced courses, Course Gate helps learners develop new skills and build confidence in their abilities.
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