CrowdTrust is a review platform designed to help consumers make informed decisions by providing a space for customers to share their experiences with various businesses, including those in the vacation rental industry. The platform allows users to read and write reviews, enhancing transparency and trust for potential customers seeking reliable service providers. One notable listing on CrowdTrust is Condominium Rentals Hawaii, which operates under the domain crhmaui.com. This company specializes in offering a wide array of vacation rental options in Maui, including condos, villas, and resort rentals. Targeting travelers looking for accommodations that cater to their preferences, Condominium Rentals Hawaii provides detailed listings that highlight property features, amenities, and guest ratings, thus facilitating a seamless booking experience for visitors to the island.
Condominium Rentals Hawaii generally receives high praise from customers, with many highlighting the great locations and well-maintained condos. Reviewers frequently mention the cleanliness and comfort of the units, as well as the convenience of the booking process and friendly staff.
Guests enjoy stunning ocean views and appreciate the amenities provided, making their stays enjoyable and memorable. However, some customers express concerns about specific units being dirty or in need of maintenance, with a few noting issues like malfunctioning grills and a lack of elevators in certain buildings. Additionally, there are mentions of confusing reservation processes and early check-out times. Overall, the majority of reviews reflect a positive experience, with many customers eager to return.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 999 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2021.
| Month | Average | Reviews |
|---|---|---|
| Feb 20 | 4.5 | 35 |
| Mar 20 | 4.7 | 30 |
| Apr 20 | — | 0 |
| May 20 | — | 0 |
| Jun 20 | — | 0 |
| Jul 20 | — | 0 |
| Aug 20 | — | 0 |
| Sep 20 | — | 0 |
| Oct 20 | — | 0 |
| Nov 20 | — | 0 |
| Dec 20 | — | 0 |
| Jan 21 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very easy online booking process”
“Not a person who should be in customer service or reception”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Condominium Rentals Hawaii is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.3).
500 reviews of Condominium Rentals Hawaii. Filter by what matters to you.
We enjoed our stay in this unit on the third floor. The view out to the ocean was great, the unit was well stocked and comfortable. The grounds and pool area were well maintained and beautiful. The area around the condo had convenient shopping and restaurants.
Was a good place.. I wish the caretaker guys wouldn’t be blowing East leaves at 8 in the morning out side the window and that the grills actually worked.. one wouldn’t light and the other wouldn’t stay lite...other than yfst clean, comfy and nice!
Reservation process was a little confusing and the confirmation info we received did not even include the unit number. We had to wait for check in to get that. Condo was very easy to find and conveniently located.
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Mana Kai resort is 5 star.. our room was 5 star.. view incredible, fall asleep listening to waves crash.. 5 plans restaurant superb.. 4 star as it won’t let me give 4.90... house cleaning of unit was not what I’d expect from a resort of this quality.. couple lights were burnt out and the cleaning around corners, furniture and behind curtains hadn’t been done for a while.. long while.. small stuff.. unit and resort was amazing
We have stayed at WBV before and really enjoy the location and the feel of the site. Both Mark on site and Marvis from CRH were great. Really enjoyed our stay!
We enjoyed the heated pool, the views were very nice, and the location was great as well. The rooms were a little dated but the price compensated for that. We would probably try to stay there the next time we are on Maui.
Overall the unit is very nice with a great view of the ocean, and everything you need to enjoy your stay in Maui. We have stayed in the same unit 3 times since 2017, and the sheets and towels should have been replaced after our first visit. They are in even worse shape now.
The building was in a good location, parking was good, the grounds where kept immaculate. The unit was fairly clean except for some dead bugs in some of the drawers and as time went by we had to kill a couple of beetles and cockroachs (probably normal for the climate but a little unsettling). The unit was well equipped but unfortunately the sheets were torn. I told the rental company and they were replaced right away with new ones. They where very apologetic and overall the customer service was very good. The price was a bit high, but it was high season.
Our stay was wonderful. But, the checkout time was too early and the late checkout fee was unreasonable. It is better to negotiate a rate before you rent the unit.
We think the condo could be better equipped. A tv in the bedroom would be useful. We purchased and left in the condo two laundry baskets. We appreciate the view and find that a real benefit.
Very nice place. We enjoyed our stay.
The location is excellent, love the gardens nicely maintained, kitchen supplies good & if something is missing housekeeping gets it for your unit. Quiet, except if someone above our unit wheres shoes &goes back & forth allot day & night. Not so much commercial businesses to close but not far. Charla, our agent at Comdominium Rentals Hawaii for decades, is fabulous!!!!
This is a convenient and ideal location beachfront! My family rented five units in this complex. The building looks a bit worn but the units are almost all nice except PH36 which is the one I had for me and my husband. It is very worn and dated with stained carpet. However, CRH worked to try to get us moved. Unfortunately nothing was available so they gave us a refund on part of the rate. This was much appreciated.
The condos in the Maui Sugar Beach Resort are privately owned, so they will have different decor and be in different conditions when you stay there. We stayed in unit # 103. It was comfortable and pretty clean, but could have used some spackle and a coat or 2 of paint. The kitchen was well stocked with dishes, silverware, knives, utensils, pots and pans, bowls, dish and dishwasher soap. There was a washer and dryer in the unit, and a container of laundry soap. There was only 1 bar of soap in the bathroom. I think they forgot to leave a second bar for the shower. We called the housekeeping number, and they dropped off 2 bars of soap for the shower. When we checked in, we got a envelope of information and a card for 10% discounts at a local grocery store chain. There is a good sandwich shop in the complex. The owner is very nice. There is a travel agent in the same office as where you check in for the condo. They were very helpful. We had them book our snorkeling trip. Very nice to be right on the beach and close to shops and restaurants in South Kihei. We would stay here again.
we has a great experience with every aspect of our 2 week stay. The staff we are friendly and knowledgeable. The BBQ, pool and beach area were constantly attended to when required. We felt very safe at all times, and felt the Condo was very safe also
I have been using CMH for the last 20 years or so for our trips to Maui. My family has been coming to Maui and staying at the same complex for the last 40 years. We started of as a young married couple, brought our children and are now bringing our grand daughters. I have always had great customer service from all persons involved with the company especially Tammy Sylva and her team. The Rez agents have always been helpful with my individual booking and any group bookings I have made over the years. On our last trip in Nov 2019 we did have some issues with the maintenance and housekeeping dept. Not really happy with their response to our concerns. I did voice that in my online review. With the condo's you do represent at the particular condo we use the Hale Kamaole I would like to see CMH go through those units once in a while to make sure things are working, that there is enough cutlery dishes and that appliances are in working order. It is very frustrating to come into a unit and find the toaster doesn't work or the ceiling fans are so slow that they don't create any sort of breeze to cool you down. The units are advertised as fully equip so they should be. It would be nice if at least housekeeping noticed oh there are only 2 beach towels or maybe this unit could use new bath towels. Maybe the owners do not come over very often or not at all so they do need to be aware of the condition of their units. Other than that I am very happy with CMH and will continue to use your services.
CrowdTrust is a review platform designed to help consumers make informed decisions by providing a space for customers to share their experiences with various businesses, including those in the vacation rental industry. The platform allows users to read and write reviews, enhancing transparency and trust for potential customers seeking reliable service providers. One notable listing on CrowdTrust is Condominium Rentals Hawaii, which operates under the domain crhmaui.com. This company specializes in offering a wide array of vacation rental options in Maui, including condos, villas, and resort rentals. Targeting travelers looking for accommodations that cater to their preferences, Condominium Rentals Hawaii provides detailed listings that highlight property features, amenities, and guest ratings, thus facilitating a seamless booking experience for visitors to the island.
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