Del Taco Restaurants is a fast-casual dining chain specializing in Mexican-inspired food, offering a diverse menu that includes tacos, burritos, quesadillas, and a variety of beverages. The company emphasizes fresh ingredients and provides options for customization, appealing to a broad customer base that includes families, young adults, and those seeking quick-service meals.
In addition to its food offerings, Del Taco features a rewards program known as Del Yeah! Rewards, which incentivizes repeat customers through points earned on purchases. The company operates numerous locations across the United States and facilitates online ordering and delivery services, enhancing convenience for its customers. For more information, consumers can visit the official website at deltaco.com.
Del Taco Restaurants has a mixed customer experience.
Del Taco Restaurants receive a mixed reception from customers, with many expressing dissatisfaction regarding food quality and service. While some reviewers rave about specific items like the amazing burritos and loaded fries, others criticize the meat's taste and the overall flavor of the tacos, describing them as bland or even inedible.
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Complaints about cold food and rude management are common, with several customers reporting incomplete orders and long wait times. However, there are positive mentions of fast service and cleanliness in some locations, indicating that experiences can vary significantly. Despite a few loyal fans who appreciate the food, the overall sentiment leans negative due to the frequency of critical feedback.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
25
100%
● Low
2.8 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.0▼ 2.0
12-month avg
2.4
All-time
2.8
Category avg
2.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.0
1
Sep 24
1.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
3.0
2
May 25
—
0
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 9 positive reviews
Customer service22%
2 mentions
Fast & efficient22%
2 mentions
“Love the loaded fries”
On “Customer service” · Jan 28, 2024
Top complaintsof 12 negative reviews
Delivery17%
2 mentions
“To start we were missing fries on the $5 special, the tostada did not have coverage”
On “Delivery” · Apr 27, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Fast Food.
Overall rating and review count for this company and similar companies
Takes about an hour to receive food. Over numerous occasions it is always a slog to get through this establishment. I went through a complete podcast while waiting in line for food. The food also comes out messy, with pieces of other items that were not supposed to appear in the particular food items. At least this is how it is at the Tehachapi California location.
This place makes good tasting food.... IS it good for you? lol I don't care. But they do have healthy options which I love, but I just can't help myself. I definitely will be back!
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Even though I enjoy and like their food, I dread going there for my father for taco Tuesday at the Roseville location. The reason is because they take FOREVER to get your order out. A 20-25 minute wait is average here. They really need to teach their employees how to stuff a taco faster.
I can go to any other fast food place and be in and out in a short period of time so I don't know what goes on at this location.I have even let my son stay in the drive through while I shop at a nearby store and finished shopping before him
Del Taco Restaurants is a fast-casual dining chain specializing in Mexican-inspired food, offering a diverse menu that includes tacos, burritos, quesadillas, and a variety of beverages. The company emphasizes fresh ingredients and provides options for customization, appealing to a broad customer base that includes families, young adults, and those seeking quick-service meals.
In addition to its food offerings, Del Taco features a rewards program known as Del Yeah! Rewards, which incentivizes repeat customers through points earned on purchases. The company operates numerous locations across the United States and facilitates online ordering and delivery services, enhancing convenience for its customers. For more information, consumers can visit the official website at deltaco.com.