
Mango Airlines is a low-cost airline based in South Africa, dedicated to providing affordable air travel options for both leisure and business travelers. The company operates a range of domestic flights, aiming to connect passengers to various destinations across the country. With a focus on budget-friendly services, Mango Airlines caters to a diverse customer base seeking economical flight solutions without compromising on safety and reliability. Currently, Mango Airlines is undergoing a Business Rescue Process, which aims to streamline operations and ensure financial stability. The airline encourages customers to stay informed about the developments related to this process through their website and social media channels. By prioritizing transparency and customer communication, Mango Airlines remains committed to serving its passengers throughout this transitional phase.
Reviewers express significant dissatisfaction with Mango Airlines, highlighting a complete lack of communication and flexibility, especially during the ongoing COVID-19 pandemic. Many customers report frustration over the company's refusal to issue refunds or accommodate changes to travel plans, leaving them feeling abandoned.
The airline's seating arrangements, which allow passengers to sit close together, raise serious health concerns among consumers. Additionally, there are complaints about the behavior of staff members, with one reviewer specifically criticizing a captain for tarnishing the airline's reputation through inappropriate social media posts. Overall, the absence of positive feedback underscores a pervasive sentiment of disappointment and frustration.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2021.
| Month | Average | Reviews |
|---|---|---|
| Jan 21 | 1.0 | 1 |
| Feb 21 | 1.0 | 1 |
| Mar 21 | — | 0 |
| Apr 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“I got in touch with the company to ask for a refund or to change the dates to next year but was rudely told nothing c...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 67 out of 100 | — | 5 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
Bottom line: Mango Airlines is #5 of 5 on overall rating in this group.
5 reviews of Mango Airlines. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mango Airlines is a low-cost airline based in South Africa, dedicated to providing affordable air travel options for both leisure and business travelers. The company operates a range of domestic flights, aiming to connect passengers to various destinations across the country. With a focus on budget-friendly services, Mango Airlines caters to a diverse customer base seeking economical flight solutions without compromising on safety and reliability. Currently, Mango Airlines is undergoing a Business Rescue Process, which aims to streamline operations and ensure financial stability. The airline encourages customers to stay informed about the developments related to this process through their website and social media channels. By prioritizing transparency and customer communication, Mango Airlines remains committed to serving its passengers throughout this transitional phase.
This profile hasn't been claimed by the business owner.