I have explained my issue and the…
I have explained my issue and the reason for it. Enji was very practical and understood it very quickly and acted accordingly. One of the best services I ever had . Thanks Endji

Foundation Education is an accredited online education provider based in Australia, specializing in vocational training across a range of industries. The company offers flexible study options that allow individuals to pursue nationally recognized qualifications in areas such as allied health, business management, early childhood education, and dental assisting, among others. By collaborating with industry experts, Foundation Education ensures that its course material aligns with current job market demands, equipping students with the practical skills needed for employment. Targeting a diverse audience, including career changers and those seeking to enhance their professional qualifications, Foundation Education provides a supportive online learning environment. Students can study at their own pace, making it accessible for those balancing work or personal commitments. With a focus on job-ready skills and industry placements, the company aims to facilitate a smooth transition into the workforce for its learners.
Foundation Education receives overwhelmingly positive feedback from its customers, with many praising the helpful and efficient staff. Reviewers frequently highlight the exceptional service provided by team members like Enji, Layko, and Emjay, who are noted for their quick responses and ability to resolve issues effectively.
Customers appreciate the promptness of assistance, with several mentioning that their queries were addressed in just minutes. However, there are some critical voices regarding the financial policies, particularly concerning deposits and the cooling-off period, which have left a few customers feeling frustrated. Despite these concerns, the overall sentiment remains highly favorable, with many recommending Foundation Education for its supportive learning environment and outstanding customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.8 | 17 |
| Aug 25 | 4.9 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“very nice, efficient and helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 |
Bottom line: Foundation Education is #3 of 5 on overall rating in this group.
60 reviews of Foundation Education. Filter by what matters to you.
Over a year ago
I have explained my issue and the reason for it. Enji was very practical and understood it very quickly and acted accordingly. One of the best services I ever had . Thanks Endji
Over a year ago
Layko has been incredible over the last few days. I personally feel she has gone above and beyond to best help me.
Over a year ago
Marc got back to me and booked me in for a training session. It only took 5 minutes of my time. Fabulous!
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I have explained my issue and the reason for it. Enji was very practical and understood it very quickly and acted accordingly. One of the best services I ever had . Thanks Endji
Layko has been incredible over the last few days. I personally feel she has gone above and beyond to best help me.
Marc got back to me and booked me in for a training session. It only took 5 minutes of my time. Fabulous!
Needed assistance with a question and Marc. R was able to do his best in assisting by raising a ticket for the faculty who was currently unavailable to know about to my question so they can email me the answer when there available.
My query was answered promptly, and the result was outstanding.
Laine was very welcoming, she made sure to ask if I had any questions, and answered nicely, and gave me a quick perfect run through of what was on Myecampus!
Emjay was great, she help me to sort it out my issues just in few minutes.
I had talk with EMJAY today, one of your staff member. I love her way of communicating and listen my issue and guide me with full knowledge.
Marc resolved my query quick and was very quick to respond. Thank you for your help Marc.
Foundation Education is the gold, I recommend for anyone wanting to upskill and you can. Living the dream, the sky is the limit, go for it. believe in yourself. thank you so much for making the dream available for everyone.
EMJAY gave me a sweet and kind response and in 10 mins my issue was solved.
Laine is awesome. She fixed my issues with the USI right away
Such a great assistance and knowledge about what help they will give to the students. Appreciate the concern and empathy. Well done!
I withdraw my course and I still need to pay the whole course. It was direct debit to my account. Once you missed the pay they will send email and remind the payment. What happened is I didn’t received any email so I thought I was paid off and they blame me that they can’t contact me which is lies because I check email every day. My email and bank account link to them is the same. And now I suddenly received email from blue chip collection that I owed money which is shocking. It’s embarrassing and it will ruined my credit rating. I’m so disappointed with this school. So be careful if you want to enrolled here.
My help was attended to fast and effective, thank you Foundation Education 😁
Layko was extremely helpful and very polite
Such a great service and help ! so understanding and now looking forward to move on with my work !! thank you so much EMJAYYYY !
Nicole was incredibly helpful and got back to me in no time. She sorted out my issue quickly and made the whole process.
Foundation Education is an accredited online education provider based in Australia, specializing in vocational training across a range of industries. The company offers flexible study options that allow individuals to pursue nationally recognized qualifications in areas such as allied health, business management, early childhood education, and dental assisting, among others. By collaborating with industry experts, Foundation Education ensures that its course material aligns with current job market demands, equipping students with the practical skills needed for employment. Targeting a diverse audience, including career changers and those seeking to enhance their professional qualifications, Foundation Education provides a supportive online learning environment. Students can study at their own pace, making it accessible for those balancing work or personal commitments. With a focus on job-ready skills and industry placements, the company aims to facilitate a smooth transition into the workforce for its learners.
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