Frasers Office Supplies is a business services company that specializes in providing office supplies and related products to commercial and individual customers. The company likely offers a range of workplace essentials including stationery, office equipment, furniture, and business supplies. They serve businesses and organizations seeking to maintain their operational needs through reliable supply chain services.
Frasers Office Supplies has a positive customer experience.
Frasers Office Supplies consistently receives high praise from customers, boasting an impressive average rating of 5.0 stars. Reviewers frequently highlight the excellent service and friendly staff, noting that deliveries are always prompt and accompanied by cheerful delivery personnel.
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Many appreciate the quick and efficient ordering process, with next-day delivery being a common theme in positive feedback. Long-term customers express satisfaction with the company's reliability and helpfulness, often mentioning the pleasant demeanor of the delivery drivers. The overall sentiment reflects a strong commitment to customer satisfaction, with no significant complaints surfacing in the reviews. Frasers Office Supplies is regarded as a dependable and friendly choice for business needs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
44
100%
● High
5.0 / 5 overall
=
44 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
4
Jan 25
5.0
4
Feb 25
5.0
4
Mar 25
5.0
6
Apr 25
5.0
4
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
2
Aug 25
5.0
6
Sep 25
5.0
2
Oct 25
5.0
2
Nov 25
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 44 most recent reviews.
Top praiseof 44 positive reviews
Delivery64%
28 mentions
Friendly staff43%
19 mentions
Customer service41%
18 mentions
Fast & efficient41%
18 mentions
“Always delivered with a Smile”
On “Delivery” · Nov 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
Overall rating and review count for this company and similar companies
If there are ever any issues with my order Sam Clark is the one that normally makes contact via phone and helps me or provides an alternative to resolve any queries! :)
Richards, SarahFeatured
Over a year ago
Quick to find items
Quick to find items, easy to order and efficient next day delivery with helpful and friendly delivery person
We stock a comprehensive range of office supplies including stationery, printing paper, writing instruments, filing systems, desk accessories, and computer supplies. Our inventory also includes cleaning supplies, break room essentials, and presentation materials. We cater to businesses of all sizes from small offices to large corporations.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. For urgent orders, please contact us in advance to arrange special pickup times.
Do you offer delivery services?
Yes, we provide delivery services within our local area for orders over a minimum purchase amount. Same-day delivery is available for orders placed before 2:00 PM, and we also offer scheduled delivery options. Delivery fees vary based on location and order size.
Can I place orders online or by phone?
You can place orders through multiple channels including our website, by phone, or by visiting our showroom. Phone orders are processed during business hours, while online orders can be placed 24/7. We'll confirm all orders and provide estimated delivery or pickup times.
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Do you offer bulk discounts for large orders?
Yes, we provide volume discounts for bulk purchases and corporate accounts. Discount rates vary depending on order quantity and frequency of purchases. Contact our sales team to discuss pricing options and establish a business account for better rates.
What is your return and exchange policy?
Items can be returned within 30 days of purchase with original receipt for a full refund or exchange. Products must be in original condition and packaging. Special orders and customized items may have different return terms, which we'll explain at the time of purchase.
Do you provide office furniture and equipment?
We carry a selection of office furniture including desks, chairs, filing cabinets, and storage solutions. We also stock office equipment such as printers, calculators, laminators, and shredders. For larger furniture orders, we can arrange special ordering and delivery services.
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If there are ever any issues with my order Sam Clark is the one that normally makes contact via phone and helps me or provides an alternative to resolve any queries! :)
Frasers in Reading have always been great to work with. A friendly team who are helpful and always there to answers questions and find items I wouldn't normally order.
Frasers are a reliable, friendly company. Always helpful. Drivers always friendly. Deliveries are quick. Sales always help promptly with advice and suggestions if needed.
Great service from order to delivery (straight to the room it was required). The support and communication was exceptional so everything was very smooth and arrived when it was supposed.
Ordered a different style chair to try out. Lady who it was for said it is really comfortable. Stuart delivered the chair already assembled and only took a couple of days to arrive. Great service, great product. Will be ordering more of these.
Superb service from the team at Frasers, the team are always happy to have a chat about specifics and offer advice, and ordering online is an absolute breeze.
Delivery is always in a really timely fashion, so everything you could possible ask.for from a office/stationary supplier (really friendly as well).
You can reach our customer service team by phone during business hours, through email, or by visiting our store location. We respond to emails within 24 hours on business days. Our knowledgeable staff is available to help with product questions, orders, and account management.
Do you offer corporate accounts and invoicing?
Yes, we provide corporate account services with monthly invoicing options for qualified businesses. Corporate accounts include benefits such as extended payment terms, volume discounts, and dedicated account management. Contact us to discuss your business needs and account setup requirements.
About Frasers Office Supplies
Frasers Office Supplies is a business services company that specializes in providing office supplies and related products to commercial and individual customers. The company likely offers a range of workplace essentials including stationery, office equipment, furniture, and business supplies. They serve businesses and organizations seeking to maintain their operational needs through reliable supply chain services.