It was a nice and safe flight
It was a nice and safe flight

Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
Freebird Airlines receives a mix of reviews, with a notable 73% of customers expressing positive experiences. Many reviewers highlight the efficient booking process through the app and commend the friendly, German-speaking staff, which contributes to a pleasant flight atmosphere.
Passengers appreciate the comfort of the seats and the cleanliness of the aircraft. However, there are significant complaints regarding flight cancellations and delays, with some travelers experiencing over 12 hours of delay without compensation. Issues with luggage damage and poor organization during check-in have also been reported, particularly affecting those traveling with elderly passengers. Despite these challenges, the overall sentiment leans positive, with many customers expressing a desire to fly with Freebird again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 108 |
| Sep 24 | 4.0 | 67 |
| Oct 24 | 4.1 | 70 |
| Nov 24 | 4.2 | 46 |
| Dec 24 | 4.5 | 22 |
| Jan 25 | 4.2 | 24 |
| Feb 25 | 4.4 | 22 |
| Mar 25 | 4.2 | 20 |
| Apr 25 | 3.9 | 37 |
| May 25 | 4.1 | 44 |
| Jun 25 | 3.3 | 56 |
| Jul 25 | 3.6 | 65 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Der Service ist wirklich super, mir wurde bei der Hotline (Whatsapp) sofort unkompliziert geholfen”
“Vi bestilte en rejse og skulle flyve med freebird fra Hamborg til Alanya Ved check in kunne de ikke finde os på trods...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | −5% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Freebird Airlines is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.8).
500 reviews of Freebird Airlines. Filter by what matters to you.
It was a nice and safe flight
Wir sind gestern Nacht von Antalya nach Köln geflogen. Die Maschine (A320) war top in Schuss, die Besatzung war super freundlich. Ich leide unter Flugangst, der Pilot hat dies erkannt und mir die Angst genommen und Vertrauen geschenkt, danke dafür! Gerne wieder :)
Also ich kann die Negativen Kommentare hier garnicht nachvollziehen bin am 1.11.24 von Köln nach Antalya geflogen alles war top Freundlichkeit Pünktlichkeit war alles ok Sitzplatz hatte ich genug beinfreihet obwohl economy class bin das erstemal.mit der Fluggesellschaft geflogen mit vorurteile und Angst durch die Negative Bewertungen abwr ich werde diese Airlines weitwr empfehlen devinitif
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Great overall service thank you
Convenient and accessible service, everything is fast.
Sind gestern das erste Mal mit Freebird geflogen, von Paderborn nach Antalya wir waren begeistert. Start und Landung waren Top, und wir waren erstaunt das einige Getränke und diverse Süßigkeiten Kostenlos Serviert wurden.
The flight was delayed 3 hours. It was terrible.
Easy booking, fairy price and reliable flight.
Tolle Gesellschaft! Ganz ehrlich bisher die beste Türkische Airline. Problem per WhatsApp gelöst! Mega großes Dankeschön. Die Crew einfach perfekt (Flug 22:20 Uhr von Antalya nach Erfurt). Das Flugzeug super sauber, Sitze sehr gut, man konnte top sitzen ohne Schmerzen. Danke für alles und weiter so :-)
Online check in wasn't working for me. I messaged customer support with my issue and they resolved it within 5 minutes.
Es war sehr unkompliziert
Mir wurde innerhalb von wenigen Minuten per e-mail so geholfen, dass sich mein Problem in Luft auflöste. Dankeschön und weiter so. Allerdings geht es leider nur auf Englisch, aber dank Google Übersetzer ist es ja heutzutage kein Problem mehr.
Sehr übersichtlich, gute Pakete und direkt Sitzplätze und Essen auswählbar
Auf eine Nachfrage zu einer Buchung wurde umgehend, freundlich und ausführlich geantwortet. Top Service bisher.
Scammers Scammers! In Antalya, I arrived at the airport an hour and a half before departure, but I was told that registration was completed and it was not possible to board the plane. Other airlines have no problems even if you arrive half an hour before departure, but this company is special, it closes check-in an hour and a half before departure and does not want you to fly away. but of course no one returned the money for the 260 euro ticket. Shame on you. I will not recommend this airline to anyone. Scammers! In Antalya, I arrived at the airport an hour and a half before departure, but I was told that registration was completed and it was not possible to board the plane. Other airlines have no problems even if you arrive half an hour before departure, but this company is special, it closes check-in an hour and a half before departure and does not want you to fly away. but of course no one returned the money for the 260 euro ticket. Shame on you. I will not recommend this airline to anyone. Reply to Freebird : If you saw I wrote that I arrived about an hour and a half before departure. Your answer is inappropriate, you should admit your mistakes and correct them, but you write stupid answers. Your company has too many negative reviews on this site.
Freebird Airlines is an online platform specializing in providing affordable flight reservations and ticket booking services. With a user-friendly interface, customers can search for various flight options, including round trips, one-way, and multi-city itineraries. The company caters to a diverse clientele, including leisure travelers and business professionals seeking cost-effective travel solutions. In addition to flight bookings, Freebird Airlines offers ancillary services such as seat selection, meal ordering, and extra baggage options to enhance the travel experience. The platform also features hotel booking services, allowing travelers to secure accommodations near airports for added convenience. With a focus on delivering straightforward and efficient travel solutions, Freebird Airlines aims to meet the needs of budget-conscious travelers looking for reliable air travel options.
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