Future Fit Training is a leading provider of personal trainer, nutrition, and Pilates courses in the UK. Established in 1993, the company specializes in delivering high-quality fitness education designed for individuals aspiring to build a career in health and fitness. Their comprehensive course offerings include personal training, nutrition coaching, Pilates instruction, strength and conditioning, and sports massage therapy, catering to a diverse audience of fitness enthusiasts and professionals.
The company focuses on equipping students with the necessary skills and knowledge to excel in the health and fitness industry. With a commitment to maintaining high training standards, Future Fit Training offers lifetime support through dedicated tutors and career advisors, ensuring students receive guidance throughout and after their learning journey. As a trusted provider, Future Fit Training aims to foster the next generation of fitness professionals, helping them transform their passion into successful careers.
Future Fit Training has a positive customer experience.
Future Fit Training receives overwhelmingly positive feedback, with many reviewers praising the quality of their courses and the expertise of instructors like Neil Moss and Craig Rumley. Participants highlight the engaging and supportive teaching styles, noting that instructors are approachable and effective in clarifying complex material.
Read full summaryShow less
The gym instructor workshops, in particular, are frequently described as fantastic and motivating, with many feeling more confident after attending. However, some customers express concerns about the booking process, indicating that it could be improved for a smoother experience. Despite this, the overall sentiment remains highly favorable, with 91% of reviews reflecting satisfaction with the training provided.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,060
100%
+0.2
● Low
4.6 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▲ 0.2
12-month avg
4.7
All-time
4.6
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.3
12
Oct 24
3.8
15
Nov 24
4.4
16
Dec 24
2.0
3
Jan 25
4.1
14
Feb 25
4.0
5
Mar 25
4.1
30
Apr 25
4.9
53
May 25
4.8
97
Jun 25
4.9
110
Jul 25
4.8
33
Aug 25
4.8
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 454 positive reviews
Helpful support27%
121 mentions
Customer service17%
79 mentions
Easy to use11%
50 mentions
Friendly staff11%
49 mentions
“Finished my two day gym instructor workshop with Neil Moss today”
On “Helpful support” · Aug 31, 2025
Top complaintsof 42 negative reviews
Customer service33%
14 mentions
Payment issues31%
13 mentions
Response time29%
12 mentions
Pricing24%
10 mentions
“However, I have been in contact with their customer service to request to leave due to my lack of confidence in the p...”
On “Customer service” · Jun 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
The gym instructor workshop with Neil Moss was fantastic. He is an approachable guy who is always there to answer your questions. I definitely recommend this workshop for anyone looking to become a gy... See more
Finished my two day gym instructor workshop with Neil Moss today. What a brilliant experience, he was very knowledgeable, approachable and had a brilliant teaching style. I really learned a lot from t... See more
Just done my gym instructor workshop with Neil Moss who was fantastic. I was so worried coming into this because I felt like I still had so much more to do. But after speaking to Neil, I feel much mor... See more
Neil Moss was great! Level 2 gym instructor workshop, answered all questions and definitely helped me after being a bit overwhelmed from the work load.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The gym instructor workshop with Neil Moss was fantastic. He is an approachable guy who is always there to answer your questions. I definitely recommend this workshop for anyone looking to become a gym instructor or personal trainer. 👌
Finished my two day gym instructor workshop with Neil Moss today. What a brilliant experience, he was very knowledgeable, approachable and had a brilliant teaching style. I really learned a lot from today and feel so confident going forward and completing my assessment and portfolio. Looking forward to training with Neil again in the future.
Just done my gym instructor workshop with Neil Moss who was fantastic. I was so worried coming into this because I felt like I still had so much more to do. But after speaking to Neil, I feel much more ready for my final assessment and much more readily prepared. What a credit to future fit!
Neil Moss was great! Level 2 gym instructor workshop, answered all questions and definitely helped me after being a bit overwhelmed from the work load.
Craig Romley was my instructor for my sports therapy massage course. Found him to be very approachable and was great at demonstrating and explaining the techniques.
Excellent training from them regarding sports massage and assessment the material was extensive but the workshops were informative. Need to work on their bookings though as found it really difficult to navigate that.
My experience was very good Craig Rumley was very kind and friendly and made me feel comfortable he goes true all the Ruteen with use if we forgot what to do we could happily ask again what to do he made sure we understood what we are doing with confidence he communicated with us right true the course I would recommend him to friends to him for training
Stuart was my assessor for my level 3 programming and coaching today. Stuart went over the plan for the day very clearly and made me feel at ease. He gave brilliant feedback for me to take into the real world and took the time to answer any further questions I had about the course. Thanks again Stuart!
A fabulous pilates workshop delivered by an amazing tutor Amanda Roberts and her colleague Fiona. Both were very inspiring had excellent knowledge and delivered a really enjoyable workshop with lots of helpful tips for assessment day. Thank you so much.
Sat my level 3 personal training exam today. Stuart Curran was amazing- he sat me down and explained everything and i even had a massive relief- after learning all the long winded muscles that i was trying to remember, i didnt need for the exam- he really put me at ease. Stuarts feedback was very helpful as i begin my career soon and i will be very thankful to him and Rob for the workshops. Thanks again to you both.
Hi, Rae Here. Just done my PT Assessment with Stuart Curran and it went very well. He’s honestly the best person to learn from. Always professional, always friendly and welcoming.
Was in contact with Paul Hitchcock (and Lucy Watt Cc'ed in the emails) but they are just time wasters. Paul suddenly stopped replying to my emails and he never made the call back we'd agreed to
Neil was very welcome and friendly. He explained what he would expect from me for the assessment before the actual assessment. He gave constructive feedback as well.
I recently completely the RSPH Level 4 nutrition course and assessment. I am very impressed with the content that was provided and the manner in which it was taught. I felt well prepared for the final assessment. While it was a not an easy assessment to complete, I received great support from Aerin Andrews. She provided clear feedback and guided me through the process to ensure my assessment was complete and correct. She was also available to answer additional questions I had about the process and next steps. Many thanks to Aerin for her support!
Future Fit Training is a leading provider of personal trainer, nutrition, and Pilates courses in the UK. Established in 1993, the company specializes in delivering high-quality fitness education designed for individuals aspiring to build a career in health and fitness. Their comprehensive course offerings include personal training, nutrition coaching, Pilates instruction, strength and conditioning, and sports massage therapy, catering to a diverse audience of fitness enthusiasts and professionals.
The company focuses on equipping students with the necessary skills and knowledge to excel in the health and fitness industry. With a commitment to maintaining high training standards, Future Fit Training offers lifetime support through dedicated tutors and career advisors, ensuring students receive guidance throughout and after their learning journey. As a trusted provider, Future Fit Training aims to foster the next generation of fitness professionals, helping them transform their passion into successful careers.