Angela Washbrook
Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻
so far so good... no issues with boiler or servicing. nicely.
Great service and friendly workman, always happy to use again
Prompt and professional service.
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Engineer was punctual, efficient and explained the issue to be fixed clearly. He was polite and mindful to work tidily.
Usual annual boiler service and usual quality and professional engineer, can't fault this organisation
Excellent, professional value for money service provided by Gas Fast for a routine annual service. Great communication with the service and updates as to when the engineer would be available who also rang an hour before. The engineer was very polite and thorough and updated as to what was done. Have used Gas Fast before and would highly recommend.
Amazing and great service from gas fast, engineer arrived on time, calling before he would come, very friendly and quick, answered are questions and queries about radiatiors. Will always use them never had any problems. Thank you very much!
Brand new boiler. Great service. Arrived on time.
Great experience. Helpful staff arranging annual service of our boiler. Engineer arrived on appointed date/time and was polite and efficient
Katy was amazing very polite couldn't do enough to answer all my questions thank you so much what a credit to the company
Had my boiler serviced.Engineer friendly and helpful and excellent customer service from Katie.
Excellent service as always. Really helped me out in an emergency! Thank you so much. Customer service excellent and engineers knowledge and go above and beyond to help.
Brilliant service, quick to get me a service on my new boiler positive attitude throughout Matt
Well maned and polite got on with the job and explained everything to me when it was all done
Rang before arrival. Arrived on time. Removed shoes. Pleasant and efficient throughout. Good service
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
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