Grand Hyatt Tokyo is a luxury hotel located in the Roppongi district of Tokyo, Japan. The hotel offers upscale accommodations, dining venues, meeting and event facilities, and various guest services typical of international luxury hotel chains. As part of the Hyatt hospitality group, it caters to both business and leisure travelers visiting Tokyo.
Reviewers generally praise the Grand Hyatt Tokyo for its exceptional service and well-designed rooms, making it a top choice for business travelers. Many highlight the smooth check-in process and the efficiency of the staff, who cater to the needs of corporate guests.
The hotel's spacious rooms and impressive meeting facilities receive positive remarks, with several guests noting the excellent catering and fast WiFi. However, some customers express disappointment regarding the business center's limited hours, which can be inconvenient for international travelers needing late-night access. Additionally, a few reviews mention that while the hotel offers high-quality services, the rates may be considered steep even for Tokyo. Overall, the Grand Hyatt Tokyo is viewed positively, especially for business stays, despite some areas needing improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 |
12 reviews of Grand Hyatt Tokyo. Filter by what matters to you.
11 months ago
Everything you'd expect from a Grand Hyatt - impeccable service, modern facilities, and attention to detail. The concierge team went above and beyond to arrange transportation and restaurant reservati... See more
11 months ago
The Grand Hyatt Tokyo exceeded my expectations for a business stay. The meeting rooms are well-equipped with modern AV technology, and the concierge service was incredibly helpful in arranging last-mi... See more
11 months ago
Booked this for a week-long business trip and was impressed throughout my stay. The rooms are spacious and well-designed for working, with proper desk space and multiple outlets. The hotel's restauran... See more
Quick answers to the questions people ask most.
Grand Hyatt Tokyo offers a full-service business center with printing, copying, faxing, and computer workstations. The hotel also provides meeting rooms, conference facilities, and secretarial services for business travelers.
The business center is typically open 24 hours a day for guest convenience. Some specialized services may have limited hours, so it's recommended to check with the front desk for specific service availability.
Yes, the hotel features multiple meeting rooms and conference spaces of various sizes. These venues include modern audiovisual equipment and can accommodate both small business meetings and larger corporate events.
Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms, public areas, and meeting spaces. Business center computers also provide internet access for guests who need to use hotel equipment.
The hotel's business center staff can provide basic technical assistance and help with printing presentations. For more complex audiovisual needs during meetings, dedicated event services staff are available to assist.
The business center offers black and white and color printing, photocopying, scanning, and binding services. Guests can also access these services through self-service stations or request assistance from staff.
Grand Hyatt Tokyo can arrange translation and interpretation services upon request with advance notice. The concierge team can help coordinate these services for business meetings or events.
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Everything you'd expect from a Grand Hyatt - impeccable service, modern facilities, and attention to detail. The concierge team went above and beyond to arrange transportation and restaurant reservations. Highly recommend for important business trips.
The Grand Hyatt Tokyo exceeded my expectations for a business stay. The meeting rooms are well-equipped with modern AV technology, and the concierge service was incredibly helpful in arranging last-minute client dinners. The executive lounge provides a quiet space to work with reliable WiFi and complimentary refreshments throughout the day. Location in Roppongi Hills is perfect for accessing both business districts and entertainment areas.
Booked this for a week-long business trip and was impressed throughout my stay. The rooms are spacious and well-designed for working, with proper desk space and multiple outlets. The hotel's restaurants are perfect for business dining, and the location provides easy access to both traditional and modern Tokyo.
Great location near Tokyo Midtown and easy subway access. The hotel staff speaks excellent English which helps with business communications. However, the room service was slower than expected and the business lunch menu options were limited. Still a decent stay overall.
Clean, professional atmosphere with good meeting facilities. The rooms are spacious by Tokyo standards and the location makes it easy to get around the city. Service is attentive without being intrusive, which I appreciate when working from the room.
The Club on the Park executive lounge is worth the upgrade. Excellent breakfast spread, quiet work areas, and the evening cocktails are a nice touch after long business days. WiFi is fast and reliable throughout the hotel.
Smooth check-in process and the staff clearly understands the needs of business travelers. The express laundry service is a lifesaver for extended stays. Only minor issue was some noise from the nearby construction, but the hotel provided earplugs upon request.
Quality hotel with professional service, but the rates are quite high even for Tokyo standards. The meeting rooms are well-appointed and the catering is excellent. WiFi throughout the hotel is fast and reliable, which is essential for business travelers.
The hotel's location in Roppongi Hills is unbeatable for business travelers, with easy access to major corporations and government offices. However, the business center charges are quite steep - printing and internet services cost more than expected. The staff is professional and the rooms are comfortable, but I wish the business amenities were more reasonably priced for the premium you're already paying.
Hosted a company conference here and everything went smoothly. Professional event coordination team handled all the details perfectly.
While the hotel itself is luxurious, the business center closes too early for international business needs. Had urgent documents to print at 11 PM and had to find an alternative solution. The concierge tried to help but options were limited.
The Grand Hyatt delivers on luxury and professionalism, making it ideal for entertaining clients or hosting business meetings. The spa and fitness facilities are excellent for unwinding after stressful days. My only complaint is that the air conditioning in the meeting rooms can be inconsistent - sometimes too cold, sometimes not cool enough. Overall, a reliable choice for corporate stays.
Basic business center access is typically complimentary for hotel guests. However, some services like printing, copying, and faxing may incur additional charges based on usage.
Yes, the hotel can receive packages and deliveries for guests, and the business center can assist with shipping services. It's recommended to notify the front desk in advance when expecting deliveries.
Grand Hyatt Tokyo is a luxury hotel located in the Roppongi district of Tokyo, Japan. The hotel offers upscale accommodations, dining venues, meeting and event facilities, and various guest services typical of international luxury hotel chains. As part of the Hyatt hospitality group, it caters to both business and leisure travelers visiting Tokyo.
