GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
GROUPSUMI receives predominantly positive feedback, with many customers praising the quick delivery times and the quality of the products. Reviewers frequently mention that their orders arrive promptly and are well-packaged, highlighting the efficiency of the service.
However, there are notable complaints regarding customer service and order fulfillment. Some consumers report issues with missing items and lack of communication, particularly when trying to resolve delivery problems. A few customers express frustration over delayed shipments and inadequate responses to their inquiries. Despite these concerns, the overall sentiment remains positive, with many appreciating the competitive pricing and professionalism of the company. Overall, GROUPSUMI is viewed favorably, though improvements in customer service could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 38 |
| Sep 24 | 4.7 | 46 |
| Oct 24 | 4.5 | 48 |
| Nov 24 | 4.6 | 52 |
| Dec 24 | 4.6 | 63 |
| Jan 25 | 4.7 | 35 |
| Feb 25 | 4.8 | 54 |
| Mar 25 | 4.6 | 54 |
| Apr 25 | 4.6 | 66 |
| May 25 | 4.6 | 78 |
| Jun 25 | 4.3 | 74 |
| Jul 25 | 3.6 | 33 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Alles bestens , sofort Versand , Preise top, Service gut”
“Customer service says I have to wait till it’s shipped, reject the package at the door, and let them send it back”
500 reviews of GROUPSUMI. Filter by what matters to you.
Kaikki toimi asiallisesti ja tavara saapui hyvin pakattuna ja oli juuri mitä tilattiin. Hyvin olisi voinut antaa kaikki 5 tähteä, mutta koska lähetys tuli Espanjasta asti, siinä kesti aikansa. Mikä sinänsä oli ihan odotettua ja ok, mutta kuitenkin huomioitava arviossa jotenkin, muuten ei eroja tulisi ollenkaan jos hommat hyvin toimii. 4,5 :-)
Etwas lange Lieferzeit, alles andere war super
Bissl länger gedauert, bei der Bestellung war eine andere Liefer Datum ( früher ), aber es war alles ok 👍
Bonjour commande reçu plus tard que prévu
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des prix sont relativement corrects et intéressants. A recommander !
4 Sterne da ich mich nicht mehr einloggen kann.
A única transportadora disponível no site, uso empresa sub contratada para entrega, tudo bem, embora encomenda veio com caixa inteira e funcional, a palete de madeira estava pedaço solta, ao abrir o ar condicionado, estava com EPS ligeramente desfeito, por que poderia ter sido por algum impacto, e dentro da embalagem tinha 2 pedaços de cobre com solda soltos. Na hora da entrega não assinei nenhum papel nem respondi nenhum código, encomenda de valor elevado e não tem forma de controle da entrega.
Ich war anfangs skeptisch, da ich Groupsumi vorher nicht kannte und die von mir gesuchte Klimaanlage (Midea Breezeless E 18000 BTU/5,2KW) in dieser Leistungsklasse nicht in Deutschland angeboten wird und ich deshalb das Risiko eingegangen bin die Anlage über Spanien zu bestellen, denn die 36 Monate Garantie seitens Midea gelten ja EU weit und via Klarna hatte ich auch einen Käuferschutz. Bestellt wurde die Anlage am 26.04.25 und sollte bis zum 07.05.25 geliefert werden. Versand wurde die Anlage letztlich am 08.05.25 und geliefert am 15.05.25. Da die Anlage vom Hersteller bestellt werden musste dauerte es etwas länger, was nicht schlimm war. Anmerken muss ich, dass die Kommunikation jedoch etwas besser sein könnte, was aber wahrscheinlich auch der Sprachbarriere mit automatischer Übersetzung geschuldet ist. Schenker hat sich bei mir im übrigen auch nicht vorab telefonisch gemeldet, die standen einfach am geplanten Liefertag vor der Tür ;). Ich würde bei einem solchen Preisvorteil wieder bei Groupsumi bestellen!
nada a referir
Por recibir el producto que necesitaba en perfectas codiciones
hola buenas hice mi primer pedido, despues de hacer el Pago,tube la sensacion de engaño al no recibir mas correos de el pedido esta en Curso el pedido esta enviado,el pedido lo recibira dentro de X dias, fue mi entender , pero al final LLego Perfecto. Hoy dia 8 lo tengo instalado y funcionando Perfecto y que dure por todo lo demas BIEN seguire Comprando saludos jose hotel As Maceiras
Perfekt verpackt, Paketsendungsverfolgung bis 7h vor Lieferung möglich, dann war das Paket ohne Vorankündigung vor der Tür. Kurze Vorabinfo wäre gut gewesen. Sonst Topp, Ware ist super!
O pedido levou algum tempo para ser expedido mas chegou em perfeitas condições.
Malgré une semaine de retard dans l'expédition de la palette, tout s'est bien passé par la suite.. suivi du colis jusqu'à sa livraison. Livraison en petite palette bien emballée après prise de rdv sur le site du transporteur via un lien reçu par texto et e-mail.. Marchandise conforme à ce qui a été commandé
Hace algo más de un mes se me estropeó la bomba de agua estando en garantía, por lo que contacte vía mail con el servicio de atención al cliente de Groupsumi. Rápidamente Mariona me ayudó con todo de una manera súper eficaz, profesional y cercana, y en dos semanas lo tenía todo solucionado.
GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
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