Harry's Country Kitchen is a food service company that specializes in providing a diverse range of home-cooked meals and catering services. The company focuses on delivering high-quality, comfort food options that appeal to families, busy professionals, and individuals looking for convenient dining solutions. With an emphasis on fresh ingredients and traditional recipes, Harry's Country Kitchen aims to create a warm and inviting dining experience for its customers.
The company's offerings include takeout meals, catering for events, and meal prep services, catering to various dietary preferences and needs. By prioritizing customer satisfaction and a commitment to quality, Harry's Country Kitchen seeks to enhance the culinary experience for its clientele. Customers can easily explore the menu and place orders through the company's website, harryscountrykitchen.com.
Harryscountrykitchen has a positive customer experience.
Harry's Country Kitchen garners a generally positive reception, with many customers praising the quality and taste of the meals. Reviewers frequently highlight the deliciousness of dishes like the sticky toffee pudding and Chicken Tikka, noting that the meals are well-prepared and enjoyable.
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However, there are notable complaints regarding portion sizes, with some consumers feeling that the meals are small and overpriced compared to alternatives. Delivery issues also arise, as several customers report missing items or delays, which detracts from their overall experience. Despite these criticisms, many appreciate the helpful staff and the ease of cooking the meals. Overall, while there are areas for improvement, the majority of feedback reflects satisfaction with the food quality and taste.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
305
100%
● Low
4.2 / 5 overall
=
305 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
3.7
12-month avg
3.7
All-time
4.2
Category avg
2.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
4.1
18
Apr 24
4.0
6
May 24
1.0
1
Jun 24
1.5
2
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
2.0
1
Jan 25
4.0
1
Feb 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 305 most recent reviews.
Top praiseof 238 positive reviews
Delivery42%
99 mentions
Prices & value18%
43 mentions
Customer service15%
35 mentions
Fast & efficient12%
29 mentions
“Great choice of delicious meals, all of which are really tasty”
On “Delivery” · Apr 4, 2024
Top complaintsof 41 negative reviews
Delivery29%
12 mentions
Pricing15%
6 mentions
Customer service12%
5 mentions
Payment issues10%
4 mentions
“Tried ordering food today but they didn't have any, home delivery has stopped, web site doesn't say they are not deli...”
On “Delivery” · Jul 8, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Restaurants & Bars.
Overall rating and review count for this company and similar companies
Tried ordering food today but they didn't have any, home delivery has stopped, web site doesn't say they are not delivering or have no food. Should have realised months ago when you couldn't get half of what's shown on their brochure, really annoying as I have to get food elsewhere for person I look after.
Order 2 'Meal Bundles' and 6 meals missing from the order. These are for my Dad and while I can't be certain I'm fairly sure this is not the first time it's happened. Lovely lady of Customer Service however I would not recommend buying from Harry's Country Kitchen and will not again myself.
Worst food ever spent about fifty pounds was not one meal i would order again the spaghetti bolonaise easiest meal to cook yet totally uneatable dont know what mincemeat they are using but trust me avoid at all costs last two meals are going in the bin
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Very disappointed with delivery and packaging. Despite asking for products to be delivered and put outside my door, they were left in Reception in the 3 storey block where I live. 2 large and very heavy boxes which I could not lift (aged 78 with heart problems). Had to borrow a trolley to take them in lift to my flat. In the boxes I found loads of packing materials plus numerous plastic packs full of ice ( I appreciate meals have to be kept cold ) but I then had the job of breaking down the very strong boxes to put in the recycling bin. The ice packs were put in a bucket and have taken nearly 2 days to thaw as I couldn't put them directly in recycling containers full of ice or water.
For these reasons I will not reorder. No idea what the food tastes like yet but the delivery problems are too much for me to cope with.
Sugar in dinner is untraditional & equally so in anything savoury!
Portion sizes (teaplate) not worth the price.
Pasta meals a fraction better. At least didn't go in the bin like rest!!!
Well just like most prepared food on these sites the portions are so small the beef and dumplings had 4 small pieces of beef that I could not chew threw that away left 2 tiny pieces of carrot and 2 smallest dumplings floating in lots of gravy...I paid £50 for this order and it's nothing like the pictures shown never again! as usual a rip off had to try cook something else left very hungry and God knows how elderly manage to chew these expensive ready meals that are nothing like they describe
I made a order on the 13th Feb, food hasn't turned up as of yet (15th Feb) at the same time of making the order I ask if someone from the office could phone about about their food packing, as a lot of the meals turn up not sealed, had no call, and when I phoned to see what was going on with my order the person didn't seem to want to hear what I had to say. Now I have to wait another day for my food. Not a great service.
Food great but service is terrible.
Update. I had to reorder my food on Friday 16th to be delivered today Sat 17th Feb, that was because of a delay (which no one could tell me what the delay was) today Sat 17th I get another email saying my food is delayed and there's no one around to speak to about it. Disguising service! Not happy and the company has still not phoned me as I requested.
Got my meals today (20/02/24) only to find 4 out of the 9 meals were not sealed, which I wasn't happy to eat, this is not the 1st time this has happened. the amount of time and energy I've put into trying to get meals is a joke. They don't seem to care about their customer.
Turns out Harry’s country kitchen is…a front for an industrial kitchen.
Turns out Harry’s country kitchen is based on Deeside, renowned for industrial parks. The food itself was of an appalling quality, only 3 small pieces of beef, 2 slices of carrot the dumplings were indescribable.
And the rest was just gravy.
Terrible company. Ordered meals to be delivered last Saturday was waiting all day for them they never arrived! Still waiting for a refund terrible way to treat customers. Would have given no stars at all if I could have done.
Just tried them and I bought four different meals, I’ve tried two including the roast beef dinner today.
Absolutely rubbish. The beef was so thin, you could see through it and tough.
Vegetables, non existent
Ordered by telephone and specifically asked whether all the meals were microwavable I was told they were. On delivery I found 4 of meals were oven cook. Due to disability I cannot use an oven. I telephoned the company and left a message and telephone no on the answering machine. I cannot afford to loose this money and was misled by your salesman. The food advertised on your website does not indicate a cooking method. Unless I receive an adequate response from you in five days I shall take my grievance to the Trading Standards Office
My first order, I tried the moussaka which although tasty bore no resemblance to moussaka, the meat was ground so so fine it was mush, there were what appeared to be slicced potatoes which again just turned to mush, the aubergine what little there was of it (4 slices) was OK. I wouldn't recommend this dish at all. I am now dreading the 3 other meals I purchased.
Mr Barry Winsley Lincolnshire.
I am really sorry to write this review, as the meals are lovely, they are priced reasonable and are are of a good standard.
However, I have a real problem which was not addressed properly.
I found what was probably part of a blue plastic glove in my meal. I emailed them and it took two weeks for them to reply. I had sent photos. I didn’t get the service I expected. I was promised a refund which I I haven’t received.
Your meals are lovely, but your customer service need addressing l
Didnt like the food veg not cooked when done in microwave sunday dinner not much veg meat was ok and gravy but roast potatoes ihad 3 tiny pieces and Yorkshire puding brick hard and for £8 to expensive the mincemeat in the other dinesr like a load of slop thin potato on top no taste i wont be ordering again to me wast of money i order ready meals alot i thoughtt
i would try you as you were new to give you a try but disappointed
Chicken inedible, stringy, very chewy. Strange taste in two other meals. Sorry in my opinion but not very good and I really wanted them to be good. Will not repurchase.
Harry's Country Kitchen is a food service company that specializes in providing a diverse range of home-cooked meals and catering services. The company focuses on delivering high-quality, comfort food options that appeal to families, busy professionals, and individuals looking for convenient dining solutions. With an emphasis on fresh ingredients and traditional recipes, Harry's Country Kitchen aims to create a warm and inviting dining experience for its customers.
The company's offerings include takeout meals, catering for events, and meal prep services, catering to various dietary preferences and needs. By prioritizing customer satisfaction and a commitment to quality, Harry's Country Kitchen seeks to enhance the culinary experience for its clientele. Customers can easily explore the menu and place orders through the company's website, harryscountrykitchen.com.