Properties are beautifully clean
Properties are beautifully clean And all the team are amazing!!!

Landing is a company that specializes in providing furnished apartments for short and monthly stays across more than 250 cities in the United States. Their offerings include fully-furnished accommodations equipped with full kitchens and premium amenities, catering to individuals and families seeking comfortable living spaces that combine the convenience of hotel services with the comforts of home. The company's target market includes both leisure travelers and business professionals, as well as corporate clients requiring tailored housing solutions. Landing emphasizes flexibility in stays, with easy check-in and check-out processes, and 24/7 local support to assist guests throughout their experience. Additionally, the company is committed to social responsibility through its "Homes for Healing" initiative, which offers no-cost housing for families traveling for pediatric care.
Landing receives high praise for its stylish and comfortable apartments, with many reviewers highlighting the quality of their stays and the excellent customer service provided by staff like Anne and Myleah. Customers appreciate the responsiveness and support during their stays, often describing their experiences as "great" and "fantastic." However, some negative feedback emerges regarding cleanliness issues, with a few guests reporting that their units were not properly cleaned upon check-in, leading to multiple relocations.
Additionally, there are complaints about difficulties in communication and service regarding business accounts. Despite these criticisms, the majority of reviews reflect a positive sentiment, showcasing Landing as a reliable choice for long-term stays. Overall, the sentiment leans towards a favorable experience with some room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 2 |
| Feb 25 | 3.8 | 19 |
| Mar 25 | 4.5 | 21 |
| Apr 25 | 4.6 | 27 |
| May 25 | 4.4 | 16 |
| Jun 25 | 3.9 | 14 |
| Jul 25 | 4.7 | 20 |
| Aug 25 | 4.5 | 31 |
| Sep 25 | 4.6 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Great product and customer support (shoutout Anne in Denver”
“Say my business doesn't exist”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.6 out of 5 (good) | 3.2 out of 5 (fair) | +5% | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Landing is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.2).
100 reviews of Landing. Filter by what matters to you.
Properties are beautifully clean And all the team are amazing!!!
The apartment is nice and comfortable. The Landing has been great to work with. We arrived late in the evening on the first night of our stay, and missed our appointment with the host, but they were able to walk us through the process of what to do when we arrived and were available by text to ensure we got into the apartment and had everything we needed. They let us know we were short some silverware and stemless wine glasses, which they delivered very quickly to us in the next couple of days when it was convenient for us. Note that we did have plenty of silverware and stemmed wine glasses, so it wasn't an issue at all. The apartment was very clean. We also lost a keycard, and they were quick to deliver TWO replacements. I always had pleasant interactions with them.
Fabian was courteous and very helpful! He was patient with questions. He made sure to take my concerns into consideration and he found a location that met all of our needs. Fabian was a pleasure to work with and he represented your organization well!
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Easy to find, clear check-in instructions, spacious, clean, well equipped. Amenities (workout facility, pool) were both nice and convenient. Only issue during our weeklong stay was a leaking Keurig. Management replaced it immediately upon request. We were impressed by their responsiveness. Would definitely stay again!
Beautiful new cottage was fully furnished. And immaculately clean. All requests were handled in a timely manner by friendly staff.
Absolutely everything has been exceptional! From prior to us even arriving the communication has been outstanding. Our AirBnB is gorgeous, very clean, has everything you'd want available , has amazing Amenities and everyone within the complex is incredibly friendly. We have dealt with Colby and he has been an absolute dream. He has not only been incredibly professional but incredibly welcoming and so thoughtful for our entire trip!
Snowbird here. Last minute booking into the PHX area. Wanted Scottsdale since we lived there until 2020. This apartment in Tempe was the only thing available within our budget,...so, I booked it. A bit of a learning curve to start with both the Landing and Ten01. We are SO happy here that we have already booked next winter here in the same complex with The Landing.
Fran was great she got me extended another month and made it very easy!! The move in was easy, the apartment and community was great!
We rented a very nice unit with LVT and tile flooring, which is mandatory due to my wife's allergies. Very few hard flooring inits are available, so we were very happy to get this lovely unit. With a few small issues when we moved in, Landing was quick to respond. We are in downtown Tucson and parking is provided, but it is wise to verify parking requirements a few days ahead of moving in as it takes a couple of days to get your pass. Everyone we have met or communicated with at Landing and in the development management have been friendly and helpful. Landing has recently acquired some very nice new units in the Tucson vicinity.
I love the responsive staff
Hello landing has impeccable customer service, I called for answers to a few questions and spoke Ernesto he not only answered my questions but shared his direct line and number to text him at for any further questions. Most companies give you a number and you speak with someone different every time you call. Hello landing makes you feel so welcoming and comfortable like you’re a special loved one. Honestly everyone should experience a stay with hello landing. You will truly rethink your decision for home buying and renting.
My room was really nice and clean and the bed is super comfortable. I was really skeptical about staying here at first because I didn’t see many reviews, maybe because Landing (Hager and York) is a newly renovated facility. I’m super happy that I am renting here because the customer service reps are top tier. I’ve been speaking to Max who is superb and Manny is just a gem. They have made my stay just marvelous. Jimeisha is also wonderful as well.
Instructions for check in were super easy. The apartment is extremely nice and clean. It was well stocked with everything we needed. There were even several rolls of toilet paper, paper towels, laundry and dish pods for us to get started with. Brand new bedding and bath towels. Customer service is top notch! We are very well pleased with this experience. The only 2 things I would change would be to add a key card in addition to the digital entry just in case there are issues with phones and adding a space for a pantry.
I spoke to two other gentleman about my situation that I was having with the noise coming into my room of Corporator Housing I was renting from Hello Landing and once they looked up my account info they told them how the person of Sydney would be the one I would have to deal with since she put some type of notice on my account information. She is with the Hello Landing Help Stay department. Sydney was not getting back with me on communications of texting until I let her know I couldn’t take the noise of humming and vibration into my room and that I was having to sleep with ear plugs to try and silence the noise but it so load and I was also concern that this was a big safety issue by me not able to hear smoke detectors sound or sirens. I let Sydney know that I was moving out on the end of the month February 28th that couldn’t take it anymore after putting up with it for 2-1/2 months I was done. Sydney didn’t get back with me till I texted her the morning I left at 10 am and she still didn't respond for awhile then she finally got back to me and said I would have to pay money for doing this. It wasn’t till I spoke to Fran that I finally felt she listened to what I had to say and she was very nice to do so, she didn't promise me anything but said she was sorry that this happened and that I would still have to pay but at least she talked to me and understand how I felt. She said she would correct the recent charged for the month of March’s since I didn't live there anymore and would get back to me on how much I would have to pay for the early termination fee would be. Fran did call me back a couple hours later and told me she was able to get the termination fee waved but I would still need to pay the $295.00 clean fee. I told her she did a awesome job and made my day and I had no problem paying that cleaning fee. I also told Fran I will definitely use Hello Landline in my future travel stays since I do travel for work being in construction. Thanks again, Fran!!!!
I was helped through the entire process over a period of two or three days by Fabian Colin. Professional, available whenever needed, a true asset for the comoany
Landing is a company that specializes in providing furnished apartments for short and monthly stays across more than 250 cities in the United States. Their offerings include fully-furnished accommodations equipped with full kitchens and premium amenities, catering to individuals and families seeking comfortable living spaces that combine the convenience of hotel services with the comforts of home. The company's target market includes both leisure travelers and business professionals, as well as corporate clients requiring tailored housing solutions. Landing emphasizes flexibility in stays, with easy check-in and check-out processes, and 24/7 local support to assist guests throughout their experience. Additionally, the company is committed to social responsibility through its "Homes for Healing" initiative, which offers no-cost housing for families traveling for pediatric care.
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