Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	607	100%		● Low

4.5 / 5 overall

607 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2025.

Last 3 months: 3.0▲ 0.5
12-month avg: 3.8
All-time: 4.5
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Value	Trend	Reviews
Infinity CruisesThis company	4.5 out of 5 (good)	67 out of 100	4.7 out of 5 (good)	4.4 out of 5 (good)	4.3 out of 5 (good)	—	607
Riviera Travel	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.7 out of 5 (good)	3.0 out of 5 (fair)	—	1,000
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
XO HOTELS AMSTERDAM	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.5 out of 5 (good)	3.8 out of 5 (good)	—	1,083
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069

Bottom line: Infinity Cruises is #4 of 5 on overall rating in this group.

Infinity Cruises FAQ

Quick answers to the questions people ask most.

What types of cruise packages does Infinity Cruises offer?

Infinity Cruises offers a variety of cruise packages including short weekend getaways, week-long voyages, and extended luxury cruises. Our itineraries cover popular destinations in the Caribbean, Mediterranean, and Alaska. Specific package details and availability can be found on our website or by contacting our booking team.

How can I make a reservation with Infinity Cruises?

You can make a reservation through our official website, by calling our customer service line, or by visiting one of our authorized travel agents. Our booking system allows you to select your preferred dates, cabin type, and dining options. We recommend booking in advance to secure your preferred accommodations.

What is included in the cruise fare?

Standard cruise fares typically include accommodation, main dining room meals, entertainment, and access to ship amenities. Additional charges may apply for specialty restaurants, alcoholic beverages, shore excursions, and spa services. A detailed breakdown of inclusions and optional extras is provided during the booking process.

What is Infinity Cruises' cancellation policy?

Our cancellation policy varies depending on the type of booking and how far in advance you cancel. Generally, cancellations made well in advance incur lower penalties than last-minute cancellations. Please review the specific terms and conditions for your booking or contact our customer service team for detailed information.

All 12 questions →

Are there age restrictions for passengers?

Infinity Cruises welcomes passengers of all ages, including infants and children. Some ships offer specialized programs and facilities for different age groups, including kids' clubs and teen activities. Certain shore excursions or onboard activities may have specific age requirements for safety reasons.

What documents do I need to bring for my cruise?

Required documentation typically includes a valid passport for international cruises and a government-issued photo ID for domestic routes. Some destinations may require additional visas or health certificates. We recommend checking specific requirements for your itinerary well before departure.

Does Infinity Cruises accommodate passengers with disabilities?

Yes, Infinity Cruises is committed to providing accessible accommodations and services for passengers with disabilities. Our ships feature accessible cabins, dining areas, and public spaces. Please contact us during booking to discuss specific accessibility needs and ensure appropriate accommodations.

Month	Average	Reviews
Aug 24	4.5	13
Sep 24	3.4	5
Oct 24	5.0	1
Nov 24	—	0
Dec 24	4.2	5
Jan 25	1.0	1
Feb 25	2.7	3
Mar 25	3.0	2
Apr 25	—	0
May 25	5.0	1
Jun 25	1.0	1

Infinity Cruises reviews & trust report

Infinity Cruises has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 452 positive reviews

Top complaintsof 31 negative reviews

How it compares

Reviews

Customer reviews (607)

all went well thanks to Eric

Satisfied with service overall

Very disappointed with this company

Infinity Cruises FAQ

What types of cruise packages does Infinity Cruises offer?

How can I make a reservation with Infinity Cruises?

What is included in the cruise fare?

What is Infinity Cruises' cancellation policy?

Are there age restrictions for passengers?

What documents do I need to bring for my cruise?

Does Infinity Cruises accommodate passengers with disabilities?

Alternatives to Infinity Cruises

Riviera Travel

Evolution Travel

XO HOTELS AMSTERDAM

Alfa Travel

Audley Travel

Travel Advantage

The CrowdTrust Experience⭐

We have just booked a NCL Asian cruise…

Poor service

Frustrated

Incorrect information…

I am giving three stars as I haven’t…

Not over-joyed

promised to post

Excited although a little concerned

No action on updates

infinity do things differently

Travelzoo cruise

Infinity cruise's .,

Excellent booking process

Severe lack of communication! Mistakes made!

What dining options are available onboard?

How can I contact Infinity Cruises customer service?

What should I pack for my Infinity Cruise?

Are gratuities included in the cruise fare?

What happens if weather affects my cruise itinerary?

About Infinity Cruises

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