Staff were attentive & food was really…
Staff were attentive & food was really tasty! Great location! Would definitely go again!

Jimmy's Pop-Up Restaurants is a culinary venture that specializes in creating temporary dining experiences in unique outdoor settings across London. Known for its seasonal pop-up concepts, the company offers diverse dining options, including winter-themed venues like The Chalet and Fire & Fromage, where guests can enjoy Alpine cuisine and festive atmospheres. Additionally, the company features Ten, a cocktail bar that emphasizes local ingredients and craftsmanship, enhancing the drinking experience on the Southbank. Targeting food enthusiasts and social diners, Jimmy's Pop-Up Restaurants provides an engaging environment for those seeking memorable culinary experiences. The company's offerings appeal to locals and visitors alike who are looking for innovative dining options that celebrate seasonal themes and community spirit. With a focus on quality food and drink, Jimmy's Pop-Up Restaurants continues to attract a diverse clientele eager to explore unique gastronomic adventures.
Jimmy's Pop-up Restaurants garners mixed reviews, with a notable divide in customer experiences. Many reviewers praise the food, particularly the unlimited cheese Raclette, describing it as delicious and well-prepared, while the atmosphere is often highlighted as enjoyable and vibrant.
Attentive staff also receive commendations for their service, enhancing the overall dining experience. However, several customers express disappointment with the setting, criticizing it as lacking coziness and feeling more like fast food than a festive dining experience. Complaints about the difficulty of ordering drinks and issues with refunds further detract from the overall satisfaction. While some find value in the experience, others feel it does not meet expectations for the price. Overall, the sentiment is mixed, reflecting both enjoyable moments and significant drawbacks.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 16 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 4.3 | 6 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Great venue, great food and atmosphere excellent service well worth a visit”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Fine Dining.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 16 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | — | 25 |
Bottom line: Jimmy's Pop-up Restaurants is #1 of 4 on overall rating in this group.
16 reviews of Jimmy's Pop-up Restaurants. Filter by what matters to you.
Staff were attentive & food was really tasty! Great location! Would definitely go again!
Went this afternoon for the unlimited cheese Raclette. Had such a lovely time. The cheese man was lovely & Chelsea was so attentive. Ate sooo much cheese and doughnuts and now headed home for a food coma. Will absolutely go back!
Went for the unlimited Raclette. Was delicious.The potatoes are really yummy and it’s so cute in London on the river x
Great venue, great food and atmosphere excellent service well worth a visit.
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 44% are 1–2★.
Fantastic outdoor dining experience with good food served to perfection. It was busy, but we did not have to wait long. Well run - give it a try! You will not be disappointed.
The guys who run fire and fromage are top notch, food was tasty and cooked to perfection and tasty. Good food good prices and excellent atmosphere a must for anyone looking for a relaxed chilled atmosphere.
We spent an evening here enjoying the tasting menu, it was a real experience of an evening, the food was exquisite each course was beautifully presented and Elina cooked part of each course on the big green egg at the table, Elina was fab company telling us about where the food came from, all the food is locally sourced. We were very sated at the end and not uncomfortable, thanks to Heidi’s creative menu. Heidi and Tom Head/sous chef took the time to come out and say Hello and ensure we were all happy. Could not rate it highly enough for the setting, think riverside, twinkly lights, delicious food and the wonderful staff. Thank you team Kirsty
These guys are top notch. Food is excellent and the customer service is out there. I messed up my timings and Jamie went out of her way to sort it for me. Will definitely be back (more than once) next year. Thanks guys.
Jimmy's Pop-Up Restaurants is a culinary venture that specializes in creating temporary dining experiences in unique outdoor settings across London. Known for its seasonal pop-up concepts, the company offers diverse dining options, including winter-themed venues like The Chalet and Fire & Fromage, where guests can enjoy Alpine cuisine and festive atmospheres. Additionally, the company features Ten, a cocktail bar that emphasizes local ingredients and craftsmanship, enhancing the drinking experience on the Southbank. Targeting food enthusiasts and social diners, Jimmy's Pop-Up Restaurants provides an engaging environment for those seeking memorable culinary experiences. The company's offerings appeal to locals and visitors alike who are looking for innovative dining options that celebrate seasonal themes and community spirit. With a focus on quality food and drink, Jimmy's Pop-Up Restaurants continues to attract a diverse clientele eager to explore unique gastronomic adventures.
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