Hugo was great
Hugo was great! He was supportive throughout the entire process. Overall just a great experience getting my stuff from him.

Livecommerce Entertainment is a B2B2C platform specializing in live-commerce solutions, designed to connect brands and Key Opinion Leaders (KOLs) for live streaming e-commerce activities. The company offers a comprehensive suite of services, including live streaming technology software, a product marketplace featuring over 300 brands, and end-to-end e-commerce fulfillment services. Their platform facilitates the entire process, from product sourcing to order management and payment processing, enabling brands and live streamers to efficiently conduct sales events across various social media channels. Targeting both brands looking to expand their reach and live streamers seeking to monetize their audiences, Livecommerce supports international live streaming tours across Asia and Europe. By providing unique access to a diverse range of products and a dedicated livestreaming sales channel management solution, the company aims to enhance the effectiveness and profitability of live-streaming sales events.
Livecommerce Entertainment receives overwhelmingly positive feedback from its users, with a perfect average rating of 5.0/5. Reviewers consistently praise the engaging and professional demeanor of streamers like Shar and Jade, highlighting their ability to create a pleasant shopping experience.
Customers appreciate the efficient service and the quality of products offered, particularly noting the stunning bags and unique items sourced from Italy and France. The customer service team is also commended for their responsiveness and willingness to accommodate requests, enhancing the overall experience. While some consumers mention that certain product prices can be steep, this does not detract from their satisfaction with the service. Overall, Livecommerce Entertainment is celebrated for its exceptional live shopping experience and high-quality offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 74 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 5.0 | 2 |
| Dec 23 | 5.0 | 2 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 4.9 | 15 |
| Jun 24 | — | 0 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 74 most recent reviews.
“I had been following Jade’s Italian streams moons ago”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · E-commerce Platforms.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 74 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | — | — | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | −67% | 199 |
Bottom line: Livecommerce Entertainment is #1 of 5 on overall rating in this group.
74 reviews of Livecommerce Entertainment. Filter by what matters to you.
Hugo was great! He was supportive throughout the entire process. Overall just a great experience getting my stuff from him.
It was my first time shopping with KakikakiLive and the experience has been great. Firstly, I really love the items that I received and they were delivered ahead of schedule. Secondly, the post sales team (I corresponded with Hugo) were also very prompt in their responses when there were some issues with the items. Hugo followed up closely and kept me posted on the status throughout. The refunds were also made quickly. Thank you KakikakiLive!
It's my first exotic skins bag and shar shar was very patient to explain. Then i was wondering which size to get because I had concerns on my long wallet. Later, I thought I had to forgo my long wallet but when the bag arrived, I was surprised it could fit in which was a bonus!!! Now I am so happy as I thought I needed to wait 3 months but I received it in 1 month. I can use it for Xmas and cny!! PS: anyway shar is right. After I reorganised my wallet, actually medium size wallet is better because we really don't keep that much things in wallet now as compared to last time.
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Charlie (Shar Shar) livestreams is the best where she is very professional and she does NOT push every single product into our face. She explains every product very well because she has industry knowledge. It makes me understand what I'm buying very well. Hugo is the best customer service support (post sale). Stefany is the best customer service support (pre sale). Both of them always go out of the way to help customers in every way. All questions are answered. Thank you very much. 🙏 I enjoy shopping with LCE livestreams because of the good 360 degree customer support. Thanks!
Jade is simply stellar. She is so articulate and explains details in a fashion that is both meaningful and memorable. Ms Mole is brilliant as well. She injects humor into everything she says and makes the live so engaging. You feel like you are having a conversation with a friend. Ms Mole has an incredible memory and is so responsive and helpful, especially when the audience has questions. Five shining star reviews for both KOLs.
Love Jade’s fashion brands and accessories! Customer service team very prompt and friendly. Always look forward to Jade and team overseas live.
- The selection of products are really good - Jade’s a really engaging streamer with loads of patience and energy. Makes a lot of effort to ensure she has the product knowledge to answer questions - minimal challenges with purchase process - the support team has been amazing! Patient, responsive, very flexible and accomodating too
I’m new to Reebonz and it’s my 1st time buying from them. I bought a bag from Shar during her Live but it arrived with a missing strap. This bag was meant for an event. I’ve informed Shar and Hugo about the incident and told them about the intent of this bag. Shar managed to get the missing strap and tried her best to arrange for the strap to be sent to Singapore, making it in time for the intended event. Really glad to have found special sellers that’s provide good quality goods, unique variety and more importantly awesome customer’s service.
I would like to express my heartfelt gratitude to Shar and her team. They had been prompt with my request and feedback, and always been assuring and patience. My shopping spree had been pleasant and I will definitely recommend to my friends this app to get wonderful items.
I wanted to express my sincere appreciation to Shar Shar n her team, for your wonderful recommendation of the handmade jewelry. Your keen eye for unique pieces and thoughtful guidance made my shopping experience truly enjoyable looking forward to receive the actual pieces. Thank you!
Luv the end to end experience of shopping at KakiKakiLive! Pre and post sales experience is just fantastic and always bring a smile! The products selection especially Italy live are all splendid and the workmanship impeccable! Jade is super patient in describing the products and my experience with a admin Hugo also make me just want to continue supporting more! Thanks KKL team!
Bought the korean porridge with them , the quality is really good. Will definitely buy more again . P.S I had Tommy's signature on my porridge with 🫰
Very impressed by how Hugo handled my issue with a defective item. He was very courteous and helpful. I was so stunned to receive a message out of the blue that my new bracelet has arrived and will reach me soon. I really thought it would take weeks or months. I also like the fact that he updated me constantly..amazing customer service 👌
I have been shopping with KKL and MDD for the past year or so, and I must say I really enjoy their products and after-sales services. My items often reach me earlier than expected and are well-packaged in bubble wrap. Whenever I need assistance, their customer service team is prompt and will always reply to me within 1-2 days. I am very satisfied with all my previous purchases and will definitely continue to support the channels again!
Livecommerce Entertainment is a B2B2C platform specializing in live-commerce solutions, designed to connect brands and Key Opinion Leaders (KOLs) for live streaming e-commerce activities. The company offers a comprehensive suite of services, including live streaming technology software, a product marketplace featuring over 300 brands, and end-to-end e-commerce fulfillment services. Their platform facilitates the entire process, from product sourcing to order management and payment processing, enabling brands and live streamers to efficiently conduct sales events across various social media channels. Targeting both brands looking to expand their reach and live streamers seeking to monetize their audiences, Livecommerce supports international live streaming tours across Asia and Europe. By providing unique access to a diverse range of products and a dedicated livestreaming sales channel management solution, the company aims to enhance the effectiveness and profitability of live-streaming sales events.
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