Livecommerce Entertainment is a B2B2C platform specializing in live-commerce solutions, designed to connect brands and Key Opinion Leaders (KOLs) for live streaming e-commerce activities. The company offers a comprehensive suite of services, including live streaming technology software, a product marketplace featuring over 300 brands, and end-to-end e-commerce fulfillment services. Their platform facilitates the entire process, from product sourcing to order management and payment processing, enabling brands and live streamers to efficiently conduct sales events across various social media channels.
Targeting both brands looking to expand their reach and live streamers seeking to monetize their audiences, Livecommerce supports international live streaming tours across Asia and Europe. By providing unique access to a diverse range of products and a dedicated livestreaming sales channel management solution, the company aims to enhance the effectiveness and profitability of live-streaming sales events.
Livecommerce Entertainment has a positive customer experience.
Livecommerce Entertainment receives overwhelmingly positive feedback from its users, with a perfect average rating of 5.0/5. Reviewers consistently praise the engaging and professional demeanor of streamers like Shar and Jade, highlighting their ability to create a pleasant shopping experience.
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Customers appreciate the efficient service and the quality of products offered, particularly noting the stunning bags and unique items sourced from Italy and France. The customer service team is also commended for their responsiveness and willingness to accommodate requests, enhancing the overall experience. While some consumers mention that certain product prices can be steep, this does not detract from their satisfaction with the service. Overall, Livecommerce Entertainment is celebrated for its exceptional live shopping experience and high-quality offerings.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
74
100%
+0.1
● Low
5.0 / 5 overall
=
74 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0▲ 0.1
12-month avg
4.9
All-time
5.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 23
5.0
2
Dec 23
5.0
2
Jan 24
—
0
Feb 24
5.0
1
Mar 24
—
0
Apr 24
—
0
May 24
4.9
15
Jun 24
—
0
Jul 24
5.0
1
Aug 24
5.0
1
Sep 24
—
0
Oct 24
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 74 most recent reviews.
Top praiseof 74 positive reviews
Customer service39%
29 mentions
Fast & efficient26%
19 mentions
Delivery24%
18 mentions
Helpful support14%
10 mentions
“I had been following Jade’s Italian streams moons ago”
On “Customer service” · Oct 16, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · E-commerce Platforms.
Overall rating and review count for this company and similar companies
I received a beautiful bag from shar live stream. However the strap missed out the hooks and I had telegram shar and customer service, Sufi.
Both of them replied me very fast and shar offered to collect the hooks from merchant and luckily Sufi mentioned office has additional hooks. I went down to office and fixed it and loving the bag so much .
Great seller (shar) and excellent customer service (Sufi)😊 from both of them.
I've been shopping with Shar since Mar 2022. She's funny & very entertaining, haha but she's also very knowledgeable with regards to the products she's selling. Live shopping is so addictive I have to control myself!!
So far most of my purchases are great & I seriously have space issues for my handbags!! haha
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It was a great shopping experience for me on LCE. Overall payment and delivery processes were simple and fast. I’m also super satisfied with their customer service.
Shar is really one of the best live-streamer I came across. She is sincere, passionate about what she does and her laughers is just infectious. It’s such a great team,with Steph and Chris. Keep up the good work and keep all the great deals coming 👗👜💍🍝
Smooth transaction and reasonable delivery time. First purchase with Reebonz for a customised SMB was expecting a long delivery time but was pleasantly surprised that it just took about a month to reach me.
Love the people from LCE! Thanks for always being so respectful and helpful. Been liaising with LCE for the past 6 months. Love their attitude and working ethic. Hopefully we can have a long lasting working relationship❤️
Bought an artisan Italian bag for my wife's birthday. Thankfully delivery was prompt as item delivered was wrong design. Contacted customer service which was superb as resolution was swift. Right item made it in time for her birthday! Overall a trusted platform for item quality and impeccable customer service.
Great online shopping platform. Overall shopping and payment process is pretty easy and simple. The parcel delivery was super quick and well packaging as well. Thumb up to the team. Excellent shopping experience that I ever have ! Will continue support !
A trustworthy platform selling interesting products within a reasonable price range coated with the colourful entertaining live seller’s personality! Thank you guys!
I have been purchasing online for almost 2 years and never had such a great experience with my purchases with Reebonz. Shock to receive my orders within 10 days from Italy to my doorstep today. Wonder how Reebonz manage to do it unlike others. Thanks Reebonz you make my day.
I recently had the pleasure of experiencing/watching Jason's livestream on perfumes and I must say, it was really curated, leaving me thoroughly entertained and engaged throughout.
All the instructions for accessing and participating in the livestream were clear and concise. Jason was responsive and attentive, promptly addressing any queries or concerns raised by the us, the audience. This level of professionalism enhanced the overall enjoyment of the livestream.
I highly recommend livestream to anyone looking for an immersive and captivating online shopping experience.
Pleasant experience purchasing from live commerce. Item arrived as describe and delivery was prompt.
Satisfied with my purchases and would definitely shop with them again.
Livecommerce Entertainment is a B2B2C platform specializing in live-commerce solutions, designed to connect brands and Key Opinion Leaders (KOLs) for live streaming e-commerce activities. The company offers a comprehensive suite of services, including live streaming technology software, a product marketplace featuring over 300 brands, and end-to-end e-commerce fulfillment services. Their platform facilitates the entire process, from product sourcing to order management and payment processing, enabling brands and live streamers to efficiently conduct sales events across various social media channels.
Targeting both brands looking to expand their reach and live streamers seeking to monetize their audiences, Livecommerce supports international live streaming tours across Asia and Europe. By providing unique access to a diverse range of products and a dedicated livestreaming sales channel management solution, the company aims to enhance the effectiveness and profitability of live-streaming sales events.