scammers i ordered and never got a…
scammers i ordered and never got a confirmation email i calle dthey don't answer at all. don't waste your time

Me Fragrance is an innovative platform that specializes in creating custom perfumes and fragrances. By offering a wide selection of scented oils and fragrance components, the company allows customers to design their own unique scents tailored to their preferences. With options starting at $5.95, individuals can choose from various fragrance families, including floral, woody, and citrus, to craft personalized perfumes that reflect their personality or mood. Targeting fragrance enthusiasts and those looking for unique gifting options, Me Fragrance provides an engaging experience for both novices and experienced perfume makers. The platform also offers a range of products, including aromatherapy oils, home fragrances, and perfume kits. With a commitment to customer satisfaction, the company ensures that customers can refine their creations until they achieve the desired result, making it an appealing choice for anyone interested in exploring the art of fragrance design.
Me Fragrance receives a predominantly negative response from customers, with many expressing frustration over order delays and poor communication. A significant number of reviewers report that their orders take an unreasonable amount of time to arrive, with some waiting over a month without updates.
Complaints about customer service are common, as people mention difficulty in receiving timely responses to their inquiries. Despite these issues, a few customers appreciate the quality of the perfumes and oils, noting that the products themselves can be great once they finally arrive. However, the overall sentiment is marred by the lack of reliability in order fulfillment and customer support. With 77% of reviews being negative, potential customers may want to proceed with caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 26 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“I will probably buy again because to me the lower price point, great website design and large number of scent options...”
“It is taking unreasonable time and customer service keep contacting me saying it will arrive soon”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.5 out of 5 (poor) | — | 26 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | — | — | 145 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 110 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 94 | |
| 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 87 |
Bottom line: Me Fragrance is #5 of 5 on overall rating in this group. On service, Fragrance Direct scores higher (5.0 vs 1.7).
26 reviews of Me Fragrance. Filter by what matters to you.
scammers i ordered and never got a confirmation email i calle dthey don't answer at all. don't waste your time
I REALLY LIKE THIS COMPANY! THEIR WEBSITE IS VERY WELL PUT TOGETHER, I ORDERED TWO PERFUME SAMPLE VIALS AND THEY SMELL GREAT. IT ARRIVED ON-TIME, CONSIDERING THE HOLIDAYS AND "COVID", IT IS AS DESCRIBED AND WELL-PACKAGED. DOTTIE RESPONDS QUICKLY MONDAY-FRIDAY 9-5 VIA E-MAIL. THIS COMPANY DOES HAVE ANOTHER NAME "PERFUME EMPORIUM" WHICH PROCESSES THEIR ORDERS, BUT THIS IS A LEGITIMATE COMPANY AND TRUSTWORTHY
Never received my order although they took my money. I will be filing a claim with my bank and reporting them to the Better Business Bureau (BBB). This is pure theft and is no accident as you can see by the other one star reviews. Whoever runs this company is accepting orders and payments but not filling them. Trash company most likely run by trash people.
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non-existent customer service. i would have rated this zero stars if it would have let me. i have now emailed them twice and called them twice about my missing order. emails are given an auto-response that "they will contact me within 24 hours", which never happens. all phone calls are immediately sent to voicemail, also with no return contact. it's ridiculous that a business can get away with this poor of a response.
I have bought from this company on several different occasions, so I am on their email list. I received an email that they were having a ONE DAY ONLY 20% OFF CODE and suddenly I had nothing but issues. When I tried to reach out to the company, the phone number was a no go, FACEBOOK hadn't been updated in years -- so no to MESSAGER, which left only email. I was given agent "DOTTIE." I tried my best to explain over and over and over again in email after email to "DOTTIE" that I was stuck on STEP 4 of the CREATE PHASE of the perfume to no avail because either DOTTIE" just doesn't care or "DOTTIE" is, to put it bluntly is DUMBER THAN A BOX OF ROCKS!!! Finally, after now going on what seemed like weeks, I said I no longer wanted to hear from her, the next email I received should be from the owner. I NEVER HEARD back from them again.
Me Fragrance is an innovative platform that specializes in creating custom perfumes and fragrances. By offering a wide selection of scented oils and fragrance components, the company allows customers to design their own unique scents tailored to their preferences. With options starting at $5.95, individuals can choose from various fragrance families, including floral, woody, and citrus, to craft personalized perfumes that reflect their personality or mood. Targeting fragrance enthusiasts and those looking for unique gifting options, Me Fragrance provides an engaging experience for both novices and experienced perfume makers. The platform also offers a range of products, including aromatherapy oils, home fragrances, and perfume kits. With a commitment to customer satisfaction, the company ensures that customers can refine their creations until they achieve the desired result, making it an appealing choice for anyone interested in exploring the art of fragrance design.
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