NELA - NEW LANGUAGE ACADEMY reviews & trust report
NELA - New Language Academy is an online language school that offers personalized language instruction in German, English, and Spanish. The company focuses on providing flexible and accessible learning solutions, catering to beginners, returning learners, and individuals who may struggle with traditional language learning methods. NELA's approach emphasizes the importance of personal coaching, allowing students to overcome their fears and build confidence in speaking through tailored, one-on-one sessions.
Customers can engage in private online lessons, each lasting 25 minutes, which can be scheduled according to their availability. The NELA app facilitates daily practice and interaction with a designated language coach, ensuring a supportive learning environment. Additionally, the academy offers a free trial week, allowing prospective students to experience their services before committing. With its emphasis on personalized coaching and flexible learning options, NELA aims to create a comfortable atmosphere for language acquisition.
NELA - NEW LANGUAGE ACADEMY has a positive customer experience.
NELA - New Language Academy receives overwhelmingly positive feedback from its students, highlighting the effectiveness and flexibility of its teaching methods. Reviewers frequently commend the highly competent teachers who tailor lessons to individual needs, creating a supportive and enjoyable learning environment.
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Many express appreciation for the academy's responsive administration, although a few note that access to administrative support could be improved. The innovative NELA method, which incorporates engaging materials and practical exercises, is particularly praised for making language learning enjoyable and effective. Customers also appreciate the academy's user-friendly app and the positive atmosphere fostered during lessons. Overall, NELA is recognized as an excellent choice for language learning, with a strong recommendation from its satisfied students.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
30
100%
● Low
4.9 / 5 overall
=
30 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
4.5
All-time
4.9
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
3.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
5.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
Top praiseof 29 positive reviews
Website & app24%
7 mentions
Customer service14%
4 mentions
“Die NELA Methode hat mir gefallen, besonders die kurzen Geschichten und entsprechend Vokabeln Trainer, und die Übunge...”
On “Website & app” · Feb 1, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Die NELA Methode hat mir gefallen, besonders die kurzen Geschichten und entsprechend Vokabeln Trainer, und die Übungen auf die App. Meine Lehrerin hat immer eine positive Stimmung und hat mir geholfen, um meine gleiche Fehler zu vermeiden.
Habe viele Jahre viel Freude daran Englisch zu lernen und zu verstehen, aber die Überwindung frei zu sprechen fiel mir immer schwer.
Durch Nela (Gehirnorientiertes Lernen) fiel es mir von Mal zu Mal leichter. Die Methode: Die Lektion zu Hause immer wieder zu hören und dann die Besprechung mit dem Lehrer,
haben mir geholfen und machen richtig Spaß. Meine Aussprache ist immer noch nicht perfekt, aber die Unterstützung, das Lob und die Geduld meiner Lehrer helfen mir, mich nicht durch negatives Denken selbst auszubremsen.
Ich kann es nur empfehlen, es funktioniert.
Die App ist einfach zu bedienen. Hin und wieder treten kleine Fehler auf,, aber Dank einer immer erreichbaren Person, ist das Problem schnell behoben.
Ursula Sophie
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NELA - New Language Academy is an online language school that offers personalized language instruction in German, English, and Spanish. The company focuses on providing flexible and accessible learning solutions, catering to beginners, returning learners, and individuals who may struggle with traditional language learning methods. NELA's approach emphasizes the importance of personal coaching, allowing students to overcome their fears and build confidence in speaking through tailored, one-on-one sessions.
Customers can engage in private online lessons, each lasting 25 minutes, which can be scheduled according to their availability. The NELA app facilitates daily practice and interaction with a designated language coach, ensuring a supportive learning environment. Additionally, the academy offers a free trial week, allowing prospective students to experience their services before committing. With its emphasis on personalized coaching and flexible learning options, NELA aims to create a comfortable atmosphere for language acquisition.