Huone oli kuten luvattu ja kaikki toimi…
Huone oli kuten luvattu ja kaikki toimi niin kuin pitikin. Oikeastaan huone ylitti odotukseni.

Omena Hotels is a budget hotel chain operating in Finland, with a focus on providing affordable accommodation options in city centers across various locations, including Helsinki, Joensuu, Jyväskylä, Pori, Tampere, Turku, and Vaasa. The company aims to cater to travelers seeking cost-effective lodging without compromising on quality. With room rates starting as low as €62 per night, Omena Hotels targets both leisure and business travelers looking for convenience and value. The company emphasizes a seamless guest experience through contactless accommodation, allowing guests to access their rooms using a door code, thereby eliminating the need for reception check-ins. Omena Hotels also prides itself on eco-conscious practices, ensuring sustainable operations while maintaining a commitment to local Finnish ownership. By offering essential services at competitive prices, Omena Hotels strives to meet the needs of budget-conscious consumers who prioritize affordability and accessibility in their travel accommodations.
Omena Hotels receives mixed feedback from its guests, with a notable divide in experiences. Many reviewers appreciate the cleanliness and affordability of the rooms, highlighting that they often exceed expectations for budget accommodations.
Customers frequently mention the ease of booking and the central locations of the hotels, making them convenient for travelers. However, significant complaints arise regarding poor customer service and issues with breakfast arrangements, with several guests reporting problems with their bookings and unresponsive staff. Some reviewers express frustration over high cancellation fees and inadequate room conditions. Overall, while Omena Hotels offers budget-friendly options and clean facilities, the inconsistent service and communication issues detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 17 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Vi skulle besøge familie i Kbh og have hele weekenden booket op”
“Communication and service are non-existing”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.4 out of 5 (poor) | — | 17 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Omena Hotels is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 2.4).
17 reviews of Omena Hotels. Filter by what matters to you.
Huone oli kuten luvattu ja kaikki toimi niin kuin pitikin. Oikeastaan huone ylitti odotukseni.
Molemman käyntikertani ovat olleet onnistuneita. Hotellissa oli juuri, mitä odotinkin: kaksi vuodetta, suihku, pöytä ja kaksi tuolia. Siistit tilat, sängyssä puhtaat lakanat, ja sijaintikin hotellilla on keskeinen. Itse en jäänyt kaipaamaan mitään, kun reissussa ei tule oltua hotellilla muuten, kuin iltapesulla ja nukkumassa käymässä. Itsepalvelu toimi, sain ovikoodin kännykkään, ja kaikki sujui vaivatta.
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Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 41% are 1–2★.
Omena Hotels is a budget hotel chain operating in Finland, with a focus on providing affordable accommodation options in city centers across various locations, including Helsinki, Joensuu, Jyväskylä, Pori, Tampere, Turku, and Vaasa. The company aims to cater to travelers seeking cost-effective lodging without compromising on quality. With room rates starting as low as €62 per night, Omena Hotels targets both leisure and business travelers looking for convenience and value. The company emphasizes a seamless guest experience through contactless accommodation, allowing guests to access their rooms using a door code, thereby eliminating the need for reception check-ins. Omena Hotels also prides itself on eco-conscious practices, ensuring sustainable operations while maintaining a commitment to local Finnish ownership. By offering essential services at competitive prices, Omena Hotels strives to meet the needs of budget-conscious consumers who prioritize affordability and accessibility in their travel accommodations.
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