Onebby Marketplace is a prominent online retailer based in Italy, specializing in a wide range of home appliances, telecommunications, and IT products. The company's offerings include built-in and freestanding appliances such as refrigerators, washing machines, and dishwashers, as well as consumer electronics like smartphones, computers, and televisions. Onebby aims to provide customers with competitive pricing and a diverse selection of high-quality brands. Targeting consumers seeking affordable and reliable home and technology products, Onebby Marketplace emphasizes customer service, offering assistance every day from 8:00 AM to 10:00 PM. The platform supports secure payment methods, including PayPal and payment in installments, ensuring a safe shopping experience. With a focus on fast shipping and comprehensive product categories, Onebby serves as a convenient shopping destination for Italian consumers looking for essential household and electronic items.
Onebby Marketplace receives a mix of feedback from its customers, with a notable 75% expressing positive experiences. Many reviewers highlight their satisfaction with the purchasing process, noting that they are "very happy" with their acquisitions, particularly appliances like washing machines and dryers.
The professionalism and responsiveness of the staff also receive praise, with several customers appreciating the quick resolutions to issues and the helpfulness of the call center. However, a significant portion of reviews, about 25%, reflect dissatisfaction, particularly regarding delivery delays and product availability. Some customers report frustrating experiences with late shipments and unresponsive service when issues arise. Despite these complaints, the overall sentiment leans positive, as many consumers express a willingness to shop at Onebby again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.7 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.4 | 5 |
| Jul 25 | 4.3 | 4 |
| Aug 25 | 3.7 | 3 |
| Sep 25 | 4.3 | 6 |
| Oct 25 | 4.2 | 9 |
| Nov 25 | 4.6 | 7 |
| Dec 25 | 3.4 | 10 |
| Jan 26 | 3.4 | 5 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | −3% | 60 |
| 1.5 out of 5 (poor) | 100 out of 100 | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | 20 | |
| 5.0 out of 5 (good) | 50 out of 100 | — | 6 |
Bottom line: Onebby Marketplace is #3 of 5 on overall rating in this group.
60 reviews of Onebby Marketplace. Filter by what matters to you.
Su IDEALO, per l acquisto di un iPhone, viene prevista la modalità di pagamento in contrassegno, ma dopo aver fornito tutti i tuoi dati personali scopri che non è una modalità possibile. Il servizio clienti risponde che è stata sospesa da molto tempo, che è stata una svista e che errare è umano.
Prezzi buoni ma finisce qui. Dicono di consegnare in 3-5 gg lavorativi ma non é cosi, nel mio caso ci stanno volendo 4 giorni lavorativi solo per far partire la spedizione. Ho acquistato martedì alle 8:20 un prodotto indicato come disponibile, siamo a giovedì alle 18:30 e mi è appena arrivata la notifica che spediranno venerdì sera, se il prodotto è disponile la spedizione può partire il giorno stesso, lavoro tutti i giorni con i corrieri (proprio GLS a cui si affidano) se gli diamo in mano un pacco entro le 15 lo consegnano il giorno dopo, quindi é evidente che quella che loro chiamano preparazione altro non è che l’ordine verso un fornitore e i relativi tempi di consegna, la merce non è realmente disponibile quindi mettete in conto di aspettare almeno il doppio delle tempistiche che dichiarano.
Navigando sul sito in cerca di un congelatore a pozzetto ho trovato HaierHCSE520D con classe energetica D ad un prezzo interessante Procedendo con l'acquisto mi sono reso conto, in tempo, che il prodotto del carrello veniva indicato come classe energetica E.
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Onebby Marketplace is a prominent online retailer based in Italy, specializing in a wide range of home appliances, telecommunications, and IT products. The company's offerings include built-in and freestanding appliances such as refrigerators, washing machines, and dishwashers, as well as consumer electronics like smartphones, computers, and televisions. Onebby aims to provide customers with competitive pricing and a diverse selection of high-quality brands. Targeting consumers seeking affordable and reliable home and technology products, Onebby Marketplace emphasizes customer service, offering assistance every day from 8:00 AM to 10:00 PM. The platform supports secure payment methods, including PayPal and payment in installments, ensuring a safe shopping experience. With a focus on fast shipping and comprehensive product categories, Onebby serves as a convenient shopping destination for Italian consumers looking for essential household and electronic items.
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