Outlet Moto is an online retailer specializing in motorcycle accessories and apparel, offering a wide range of products including helmets, jackets, gloves, boots, and suits. The company is committed to providing high-quality gear at competitive prices, with discounts reaching up to 70% on various items. Outlet Moto caters to motorcycle enthusiasts of all levels, from casual riders to serious off-road adventurers, ensuring they have access to essential safety gear and stylish clothing.
The platform also features a user-friendly shopping experience, with free returns and exchanges on orders over €69. In addition to its extensive product offerings, Outlet Moto provides a variety of resources including size guides and customer support in multiple languages, making it accessible to a diverse customer base across Europe.
Outlet Moto receives a mix of feedback from its customers, highlighting both commendable service and significant issues. Many reviewers praise the excellent prices on products like helmets and the overall quality of items, with several noting rapid delivery and effective customer service.
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Positive experiences include quick resolutions for exchanges and a generally reliable shopping experience. However, there are notable complaints regarding order fulfillment, with some customers reporting issues such as receiving incorrect items or delays in refunds. Additionally, problems with the shipping service have led to frustrations, particularly concerning communication and delivery. Overall, while many customers appreciate the value and service, the negative experiences indicate room for improvement in order accuracy and customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
60
100%
+0.3
● Low
3.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2026.
Last 3 months
3.9▲ 0.3
12-month avg
3.8
All-time
3.6
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
4.2
5
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
3
Jul 25
3.0
4
Aug 25
2.3
3
Sep 25
4.7
3
Oct 25
3.5
2
Nov 25
1.0
1
Dec 25
1.0
1
Jan 26
2.3
3
Feb 26
4.9
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 40 positive reviews
Prices & value18%
7 mentions
Delivery18%
7 mentions
Fast & efficient15%
6 mentions
Customer service5%
2 mentions
“Allways great deals”
On “Prices & value” · Feb 28, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Media & Publishing.
Overall rating and review count for this company and similar companies
Pedí un casco y unos guantes. Casco correcto. El guante descosido que se ve a simple vista, y aún así me lo meten en la caja (regalan un llavero de la marca de un euro, pero un detalle).
Cuando voy a devolver los guantes de 12€, me dicen me devuelven 8 euros...que los gastos los pago yo cuando ya los pagué de portes y me envían sabiendo que están en mal estado...mando fotos y demás y no tienen donde reclamar.
Utilizzato due volte, sempre con qualche problema.
La prima volta ricevo il prodotto sbagliato (paraschiena livello 1 anziché 2) e quindi devo fare il reso e riacquistare (nemmeno me lo cambiano loro), la seconda mi viene detto qualche giorno dopo l'acquisto che il prodotto non è più disponibile.
Io ordino online per la comodità quindi preferisco spendere magari qualcosa di più su altri siti che però mi garantiscono precisione e assistenza migliore
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 33% are 1–2★.
About Outlet Moto
Outlet Moto is an online retailer specializing in motorcycle accessories and apparel, offering a wide range of products including helmets, jackets, gloves, boots, and suits. The company is committed to providing high-quality gear at competitive prices, with discounts reaching up to 70% on various items. Outlet Moto caters to motorcycle enthusiasts of all levels, from casual riders to serious off-road adventurers, ensuring they have access to essential safety gear and stylish clothing.
The platform also features a user-friendly shopping experience, with free returns and exchanges on orders over €69. In addition to its extensive product offerings, Outlet Moto provides a variety of resources including size guides and customer support in multiple languages, making it accessible to a diverse customer base across Europe.