Decent but overpriced
The quality of work was acceptable but I feel like we paid premium prices for what could be considered standard service. There are probably more cost-effective options available, though Peets does deliver on their promises.

Peets is a business services company that likely provides professional support and consulting solutions to other businesses. The company may offer services such as administrative support, business process optimization, or specialized consulting in various industry sectors. As a business services provider, Peets focuses on helping organizations improve their operational efficiency and achieve their business objectives.
Reviewers generally appreciate Peets for its professional team and commitment to customer satisfaction, often highlighting the quality of service and expertise provided. Many customers express satisfaction with the results, noting that Peets consistently delivers on time and offers valuable insights that enhance their projects.
However, some experiences are marked by disappointment, with a few reviewers mentioning frequent delays and a lack of preparedness when issues arise. Additionally, while the quality of work is often praised, some consumers feel that the services are overpriced for what is delivered. Overall, Peets is recognized for its strong communication and support, but there is room for improvement in execution and responsiveness. The sentiment leans positively, reflecting a solid reputation despite some critical feedback.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cafes & Coffee Shops.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.1 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | +1% | 268 |
12 reviews of Peets. Filter by what matters to you.
The quality of work was acceptable but I feel like we paid premium prices for what could be considered standard service. There are probably more cost-effective options available, though Peets does deliver on their promises.
Solid work overall but felt like we were just another client rather than a priority. The deliverables met our requirements but lacked the innovative touch we were hoping for.
The initial consultation was fantastic and they really understood our needs. Implementation took longer than expected and there were some hiccups along the way. The final result was good but the journey was more stressful than anticipated.
Quick answers to the questions people ask most.
Store hours vary by location, with most Peet's Coffee shops opening between 5:00-6:00 AM and closing between 7:00-9:00 PM. You can find specific hours for your local store using the store locator on their website or mobile app.
Yes, many Peet's locations offer catering services for meetings, events, and gatherings. Contact your local store directly to discuss catering options, pricing, and advance ordering requirements.
Yes, Peet's offers online ordering through their website and mobile app for both pickup and delivery. Delivery availability depends on your location and may be provided through third-party services.
Peet's accepts returns of unopened retail products within 30 days of purchase with a receipt. For coffee beverages, they will remake your drink if you're not satisfied with your order.
Yes, Peet's offers the Peetnik Rewards program where members earn points on purchases that can be redeemed for free drinks and food. Members also receive exclusive offers and early access to new products.
Peet's accepts cash, credit cards, debit cards, mobile payments (Apple Pay, Google Pay), and their mobile app for payment. Gift cards are also accepted at all locations.
Yes, Peet's offers several non-dairy milk alternatives including oat milk, almond milk, and soy milk. They also have various vegan food options, though availability may vary by location.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can contact Peet's customer service through their website contact form, by calling their customer service phone line, or by reaching out via social media. Individual store contact information is available through their store locator.
Yes, Peet's offers coffee subscription services where you can have your favorite coffees delivered regularly to your home. Subscriptions can be customized for frequency, coffee type, and grind preferences.
Yes, Peet's gift cards can be purchased online through their website, in-store at any location, or through various retailers. Digital gift cards are available for immediate delivery via email.
Peets is a business services company that likely provides professional support and consulting solutions to other businesses. The company may offer services such as administrative support, business process optimization, or specialized consulting in various industry sectors. As a business services provider, Peets focuses on helping organizations improve their operational efficiency and achieve their business objectives.