Penguin Random House is a major book publishing company that publishes fiction, non-fiction, and children's books across multiple imprints and genres. The company provides publishing services including editing, marketing, distribution, and sales support for authors and their works. They operate globally and maintain one of the largest catalogs of published titles in the industry.
Reviewers generally express a positive sentiment towards Penguin Random House, highlighting the professionalism and expertise of the team. Many customers appreciate the high-quality editorial support and effective marketing reach, noting that the results often exceed expectations.
The editorial feedback is frequently described as valuable, contributing to a polished final product. However, some consumers report disappointing experiences with customer service, citing slow response times and a lack of personal touch in interactions. While the overall service is deemed solid, there are mentions of minor delays and inconsistencies in communication across departments. Despite these criticisms, the majority of feedback leans towards satisfaction with the outcomes.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Publishing Houses.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 2.2 out of 5 (poor) | 100 out of 100 | +24% | 211 | |
| 4.0 out of 5 (good) | 100 out of 100 | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | 31 |
12 reviews of Penguinrandomhouse. Filter by what matters to you.
While the final product quality is good, the customer service experience was below expectations. Calls weren't returned promptly and I felt like just another number in their system. For a company of this caliber, I expected better treatment.
Quick answers to the questions people ask most.
Penguin Random House is a global publishing company that publishes books across all genres including fiction, non-fiction, children's books, and educational materials. They provide publishing services for authors, distribution services, and digital publishing solutions.
Penguin Random House typically works with literary agents rather than accepting unsolicited manuscripts directly from authors. You should find a literary agent who represents your genre and submit your work through them.
Business hours vary by location and department. Most corporate offices operate Monday through Friday, 9 AM to 5 PM local time, but specific hours may differ by region and function.
You can contact customer service through their official website's contact form, by phone at their main corporate number, or by reaching out to specific imprints directly. Contact information varies by region and inquiry type.
Yes, Penguin Random House offers internship programs across various departments including editorial, marketing, sales, and digital media. Applications are typically available through their careers page and university partnerships.
Penguin Random House offers return policies for retail partners and bookstores based on their trade agreements. Specific terms vary by region and are outlined in their distributor agreements.
Permission requests should be submitted through their rights department or permissions team. You can find the appropriate contact information on their website under rights and permissions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Educational discounts may be available for schools, libraries, and educational institutions. Contact their educational sales team or check with authorized educational distributors for specific pricing and discount information.
Penguin Random House has offices worldwide, with major locations in New York, London, Toronto, Sydney, and many other cities. Their global presence includes publishing operations across North America, Europe, Asia, and other regions.
Penguin Random House is a major book publishing company that publishes fiction, non-fiction, and children's books across multiple imprints and genres. The company provides publishing services including editing, marketing, distribution, and sales support for authors and their works. They operate globally and maintain one of the largest catalogs of published titles in the industry.
