Pocket FM - #1 Audio Series Platform reviews & trust report
Pocket FM is a leading audio series platform that specializes in delivering a diverse array of audio fiction and storytelling experiences. With a user-friendly interface, the platform allows listeners to access a wide range of audio series and stories, catering to various genres, including fantasy, romance, and adventure. The company leverages both human creativity and AI innovation to produce engaging content that resonates with its audience.
Targeting a global audience, Pocket FM has successfully attracted over 200 million listeners, making it a popular choice for individuals seeking entertaining and immersive audio experiences. The platform offers free access to its audio series, enabling users to explore and enjoy content that spans multiple themes and narratives. As a notable player in the education and training category, Pocket FM stands out for its unique approach to storytelling through audio, appealing to a broad demographic of listeners.
Pocket FM - #1 Audio Series Platform has a poor customer experience.
Pocket FM receives overwhelmingly negative feedback from users, with many expressing frustration over high costs and questionable content quality. Reviewers frequently mention the exorbitant fees, with one user reporting spending $180 for a single unfinished story, leading to feelings of being scammed.
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While some consumers appreciate the engaging nature of certain stories, like "My Sweet Gangster," they often feel that the pricing model is manipulative, drawing them in with free credits only to impose steep charges later. Complaints also highlight issues with the app's functionality, such as disappearing content and slow release of new episodes. Overall, while a few users find the stories entertaining, the majority are dissatisfied with the pricing and service, leading to a predominantly negative sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.5
60
100%
+0.3
● Low
1.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.5▲ 0.3
12-month avg
1.5
All-time
1.5
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
1.0
5
May 25
1.4
9
Jun 25
1.3
12
Jul 25
1.7
19
Aug 25
1.5
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top complaintsof 51 negative reviews
Payment issues18%
9 mentions
Scam14%
7 mentions
Customer service14%
7 mentions
Charges10%
5 mentions
“Disappointing”
On “Payment issues” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Freigeschaltet Episoden,die ich bezahlt habe,kann ich nicht öffnen. Die Serie wird unnötig gestreckt. Weicht vom eigentlichen Thema ab. Spannung geht verloren.
Werbung ist zu lang. Ich habe schon viel Geld bezahlt, doch verliere das Interesse.
Problemas y mentiras:
Para empesar ofrecen capitulos gratis al dia, Mentira solo al principio hacen eso despues todos son de paga o escuchando como 20 comerciales.
un problema es que ya sea que pagues o con anuncios desbloqueas capiutulos que despues te vuelven a bloquear y tienes que volver a pagar para desbloquear "habeces son mas de 10 capitulos",
descargas los capitulos pero cuando quieres oirlos sin red la mayoria no funciona y tienes que conectarte a la red para que jalen ahunque los hayas descargado,
no puedes descargarlos en tu pc para oirlos y no jalan en tu cel sin wifi aun descargados asi que si no tienes como conectar tu cel a bocinas no podras escuchar con mayor volumen que el de tu cel.
Y para terminar cada capitulo que oyes cuesta mas hasta el siguiente dia lo caul hace que pagues mas por una audio seria que si pagaras la afiliacion a peliculas ilimitadas por cada serie gastas mas de 5000 pesos Mex.
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nach langwierigem Werbeeinblendungen hat man endlich 10 Folgen freigeschaltet und nach der 4. Folge wird dann gesagt das die nächsten Folgen nur noch in Englisch wiedergegeben werden und das ab morgen wieder Folgen in deutsch zur Verfügung stehen. Was aber zur folge hat das mindestens die Folge in englisch nicht mehr zur Verfügung stehen.
I like to both read and listen to a series, however, in order to pick up where you left off reading the series, they charge you SO many coins and even then you might not be able to pick up where you left off. Then if you attempt to give them as low rating, it will not submit the review, it just turns and turns. It is much better to read the series than to listen to it.
Viel toxischer Shit wird hoch platziert und damit beworben. Man muss zwischen den guten Sachen hoffen nicht auf wiederliches zu stoßen.
Qualität oft sehr unterirdisch bei der Auswahl. Hauptsache viel.
+ Spannende Geschichten mit Suchtfaktor, doch ACHTUNG :
Unseriöse Preispolitik & einige Geschichten brechen einfach ab
Die Verkaufstrategie ist einfach & spielt Serien-Junkie-Faktor:
Sobald man sich auf den Münzkauf eingelassen hat, erhöht sich der Preis, und die Anzahl der freigeschalten Episoden reduziert sich.
Sobald man ein zweites Mal Münzen nachkauft, werden die ebenfalls erheblich teurer.
Ich finde es ok dafür zu bezahlen doch wenn, dann mit klaren Preisen - SO NICHT.
They don't have the complete story before letting you start it and then when you get to end of what has been written you have to wait to get just 2 episodes a day I've been on one story for months now and it's getting old. I don't want to read another story until I finish one so this one I'm on will be the first and only story that I will read from this app. I could have already read 3 books in this time frame and I'm very disappointed in this app making you wait just to watch 2 episodes a day.
Don’t buy!
I liked their story but nothing but troubles and costs!
Long story short:
- their contact details are not in the app. You’ll have to find them on the net.
- I had problems logging in which took a couple of weeks to solve
- generally they answer within a couple of days which is nothing to be proud of but acceptable.
- I got interested due to advertising where you could hear the beginning of a story. When I decided to buy “coins” (you buy digital coins to be able to sequentially open their story’s) they wanted me to buy the first part which I had been listening to through their ads. So I would have to pay 80$ before I would be allowed to listen to the part I wanted to.
- I asked for a refund of my unused coins several times without any response.
- last but not least it is quite pricy!
Note to self
They are not worth my time and money!
They want you to write for them and the book I started had no sware words no sexual content and they still wouldn;t pulish everthing else I tried told me it was fine but not for them they are impeding on my freedom of speach
These are scammers ,you all say watch free then charge alot to watch ,am about to delete your app ,now you want us to pay to watch heart of a phoenix I am not paying to watch no more wickedness at its best.
Leider kann ich dem nur zustimmen. Noras Geheimnis ist Anfangs sehr spannend und gut. Dann beginnt man zu bezahlen und dann kommen keine weiteren Folgen mehr. Nur noch 2 pro Tag. Das ist lächerlich. Habe jetzt schon ziemlich einiges bezahlt und kann nicht Weiterhören weil es keine Folgen mehr gibt. Wie gesagt, nur noch 2 pro Tag. Sehr Schade, denn so kann man weder Werbung machen, noch ist es spannend. Es ist KEIN Ende in Sicht, auch nach 776 Folgen und €458,77 bezahlten Coint
Die Geschichte (das Vampir-System) ist zwar nicht schlecht aber mit rund 2 Jahren Wartezeit zu lang und wenn man diese Zeit verkürzen möchte zahlt man zuviel Geld dafür. Und das ist dafür das sie auch Werbung schalten zuviel Des Guten ich habe es wieder runter geschmissen vom meinem Handy. Es ist ja okay das die Autoren und der Sprecher Geld verdienen wollen. Ich bezweifle aber dass dieses Held bei diesen Menschen ankommt. Ein Abo wie bei Google beschrieben gibt es nicht, das wäre auch zu günstig. Es werden pro Tag im schnitt 4 Episoden frei geschaltet. Es müssen mit so genannten Coins die nächsten Episoden freigehalten werdend das ist in meinem Fall (bei 886 Episoden die bis jetzt in Deutsch erschienensind) bei einem Schnitt von 30 Coins ein Vergnügen von.ein paar Tausend Euro.
Die Preise für die Coins sind:
Das Zeitlich begrenzte Angebot:
65 kaufen für 4,49€ und 65 kostenlos bekommen
Paketpreise:
25 kaufen für 2,99€ und 25 kostenlos bekommen.
65 kaufen für 6,99€ und 82 kostenlos bekommen.
130 kaufen für 14,99€ und 195 kostenlos bekommen.
200 kaufen für 22,99€ und 480 kostenlos bekommen.
240 kaufen für 26,99€ und 480 kostenlos bekommen.
400 kaufen für 44,99€ und 800 kostenlos bekommen.
640 kaufen für 71,99€ und 1600 kostenlos bekommen.
Leute lasst die Finger von dieser Seite oder bringt vie
Oder bringt viel Zeit oder Geld mit, die Preise stehen oben.
EXPENSIVE and UNAFFORDABLE - what a shame :(
Really got in to the stories and happy to pay an affordable amount for content - but sadly this costs of finishing one story on pocket fm are in the hundreds of £££ - there are a huge amount of unhappy people that could have raved about the content as it is so good but unfortunately pocket fm don’t seem to care about the listener’s experience just want to make money. I bought coins and they disappeared. Can’t carry on. What an absolute shame.
Okay here's what I have a problem with Pocket FM when you when you try to go ahead and write a book inside pocket in FM and freezes did they tell you the updated then you updated then you close it out so I closed out pocket FM and all of a sudden I went to go put in chapter 163 and then it glitches so I get a message from the customer service office it tells me to close my book out I did that all of a sudden the title of my book is gone but the book is still there it's like in the limbo stage so y'all need to fix that and tell me what I need to do with my end because I'm about to just go ahead and delete the whole you know pocket FM because it's a good book but I'm not going to finish it if it's going to keep having problems so you need to fix the problems and stop saying that everybody gets paid for me which some people do but it seems like you're trying to screw people out of their books I need to stop doing that and be honest and truthful that's how bad things happen the bad people they do things wrong to wrong people and get bad things done to them
It’s far from free. It’s cheaper and a lot less glitches if you just pay for an audiobook earring, coins works less than half the time more coins you buy it seems the more it cost for episodes. The price just keeps going up. It’s never consistent. unscrupulous tactics.
Pocket FM is a leading audio series platform that specializes in delivering a diverse array of audio fiction and storytelling experiences. With a user-friendly interface, the platform allows listeners to access a wide range of audio series and stories, catering to various genres, including fantasy, romance, and adventure. The company leverages both human creativity and AI innovation to produce engaging content that resonates with its audience.
Targeting a global audience, Pocket FM has successfully attracted over 200 million listeners, making it a popular choice for individuals seeking entertaining and immersive audio experiences. The platform offers free access to its audio series, enabling users to explore and enjoy content that spans multiple themes and narratives. As a notable player in the education and training category, Pocket FM stands out for its unique approach to storytelling through audio, appealing to a broad demographic of listeners.