RaceBets International Gaming is an online gaming platform that primarily focuses on providing betting services for horse racing enthusiasts. The company offers a user-friendly interface that allows customers to place bets on various international horse races, catering to both novice and experienced bettors. RaceBets aims to deliver a comprehensive gambling experience while adhering to the regulatory frameworks governing online gaming in different jurisdictions. Due to local gambling laws, access to the RaceBets website may be restricted in certain countries. As a result, customers in these regions are encouraged to reach out to the company's customer support for further information and assistance. With a commitment to responsible gaming, RaceBets International Gaming provides resources and support aimed at promoting safe betting practices among its users.
RaceBets International Gaming receives overwhelmingly negative feedback from its users, with a staggering 90% of reviews rating it 1 star. While a few customers appreciate the website's functionality and the betting options available, the majority express serious concerns regarding account management and customer service.
Many reviewers report issues with account restrictions after winning small amounts, alleging that the company limits their betting options unfairly. Complaints about the verification process being cumbersome and unresponsive customer support are also prevalent, with some users accusing the company of dishonesty and theft regarding their funds. Although a handful of positive experiences exist, they are vastly outnumbered by the negative ones. Overall, consumers strongly advise against using RaceBets due to these persistent issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 1.0 | 2 |
| Dec 22 | 5.0 | 1 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Read a lot of negative reviews about bets being restricted, which hasn't happened for me, but then again I've been wi...”
“So I decided to close my account with a balance of £77”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Website & app | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.4 out of 5 (poor) | — | 100 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: RaceBets International Gaming is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.4).
100 reviews of RaceBets International Gaming. Filter by what matters to you.
Worst bookmaker I have ever used. Staggered that they have a license from the Gambling Comission. They restricted my account before I had even finished registering which I complained about. They then lifted the restriction until my first bet with them won and at the end of the race sent an email telling me I could only have SP's and that I would only be allowed to bet on what they want me to. Truly awful bookmaker AVOID
Shady company, got an email from them stating I could have a 50% deposit bonus for my birthday. Deposited my money and found they had banned me from bonuses. Got that sorted out over live chat to find they had banned my from fixed odds betting. They said I am more than welcome to bet on starting price odds and tote bets. OK fine so I go to place a bet to findo I am stake restricted. Avoid this shady underhanded company.
I opened an account and made a deposit. Without placing a bet, I emailed within one hour to be advised that I had been restricted to SP bets only. The reason is unclear and I can only guess that I had betfair open in a browser at the same time and they didn't like it.
Quick answers to the questions people ask most.
RaceBets primarily offers horse racing betting options. For more detailed information about available sports and betting types, please visit racebets.com.
Withdrawing your winnings can typically be done through your account settings. Please check racebets.com for specific withdrawal methods and processing times.
If you experience any problems, such as account restrictions or difficulties with withdrawals, it's best to contact RaceBets customer service directly for assistance.
RaceBets may offer promotions or bonuses for new customers, but the details can vary. For the latest offers, please check their website at racebets.com.
Customer service hours can vary, so it's advisable to check the website for their current support hours or contact them directly for more information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had an account with them with which was already verified several years ago. I recently made a deposit after I had moved to a new country and they requested a new proof of address. I sent a utility bill but for some reason they didn't accept it and asked for another one. As I can't provide any other document (nor would I bothered to waste so much time for 20 euros) I asked them to simply give me my deposit back and close my account, but they refuse to do so and say that they will confiscate my money. All this to scam me 20 crappy euros; you can imagine what they will do with larger deposits.
I went to put a bet on one of the antepost markets at Cheltenham (4m National Hunt on day 1). After depositing my £200, and then trying to place the bet it said please wait. I waited 3 minutes, only for them to say it was too big. Fair enough. Then, as I tried placing £50, THEY CUT THE ODDS INTO 16/1 FROM 20/1 WITHOUT ME EVEN PLACING A BET. This is such a quiet market at this time of year, and clearly they saw me wanting to take a good bit of early value and trimmed it because I flagged it by wanting a bet. DISGUSTING. At least other bookies offer you a smaller stake. DONT WASTE YOUR TIME WITH THESE GUYS
Saw these listed on oddschecker, I followed the link through and saw a signup offer so decided to give this company a go, I put my details in and as soon as my account was made I received an email to state I couldn't participate in bonuses, why advertise something if you cannot offer it, asked them to close my account and remove my details, cowboy website.
I opened an account, placed 1 bet (which won £75) and immediately received an email from them stating that betting restrictions had been placed on my account, effectively making the account unusable. I have a lot of bookmaker accounts and I am aware that bookmakers do impose certain restrictions on your account but never have I experienced this happening after the placing of just 1 bet. As I have no betting history, the decision to make these restrictions can have no basis whatsoever. I wonder if the same decision would have been made if my bet lost. I would imagine not! If this is how they treat all customers, I'm amazed they are in business. Completely unacceptable.
Tienen la costumbre de eliminar a los clientes que consideran bajas sus ingresos o porque les da la gana o simplemente porque eres de otro pais, en mi caso llevo ingresos netos de más de 300€ en 3 meses y sin más motivos me han echado. Lógicamente viendo otras opiniones está claro que pequeños inversores no les interesan. NO a Race Bets van en contra de la libertad y son unos clasistas. Les animo a que se den de baja hay muchas opciones
Joined Racebets had a few losses amounting to £1000 then a couple of lucky wins totalling £1400. They immediately restricted my account ,removed all bonuses and limited my max bet. I tried to withdraw my winnings and struggled. They wanted every bit of verification that they could out of me and that wasn't enough. Apparently a passport isn't enough of a proof of identity!? Still no pay back, not even my deposit. Only option left is to open a complaint with the gambling commission. Avoid at all cost. There's no honour, they only want #MugPunters! I would also like to add that as far as the website goes. It's not at all intuitive. It's impossible in the mobile version of their website to place any double, accumulator or lucky 15 etc and their odds are not competitive.
as soon as i verified my account was told i was not allowed any bonus even before i had placed a bet also i was told i was not allowed too place fixed odds on the account, these jokers should not have a licence to take bets,. AVOID
Question: Hi, I'm having trouble placing a bet using my $50 bonus, I have tried several different bets and all Agent Mandy Williams has entered at 2:37 PM 2:37 PM Mandy Williams Hello, thank you for contacting RaceBets. How can I help you? Can you please provide us with your username? 2:39 PM Kyle Smith yes its kyleacc1 2:41 PM Mandy Williams We regret to inform you our Traders have restricted all fixed odds bets on your account. You can still take prices at SP, via the SP column as opposed to the fixed odds one, however these bets will also be restricted to smaller stakes, in which case you will be notified via a pop up, as to the stake amount when attempting to place a bet. As you are currently trying to place bets on fixed odds with your bonus they are not able to be placed 2:42 PM Kyle Smith Why Is this, seem rather unfair?! Afterall I have placed 1 bet as per the terms and conditions. I lost that bet. I would not have placed that bet if I was not going to get the free £50 bet Can you please give any reasons? 2:46 PM Mandy Williams Unfortunately, our Traders do not share any information as to what lead them to make this decision.However they are well within their rights to do so.I can only apologise for any inconvenience. However please note you will be able to wager the welcome bonus on bets placed on SP odds. 2:52 PM Kyle Smith This is not on. You have no grounds to change the terms and conditions of the initial contract. I will be making a complaint to the Malta Gaming Authority.
YOU HAVE BEEN WARNED DO NOT BET WITH RACEBETS UNLESS YOU WANT YOUR MONEY STOLEN!!! If you do decide to give them a try, you will for sure find your account restricted (or closed) for no other reason than you were fortunate enough to have a small win or backed horses that were over priced thus beating the SP. Their verification process is long winded and their payout is slow. The last two positive reviews on this site (prior to mine) are almost certainly not genuine and probably written by someone associated to Racebets - don't believe a word, just read the negative reviews to get a feeling as to the shower you are dealing with.
the worst ever betting place...someone please close them down...they are conning people
Bad choice to open account with them. They accept my bet and then say it was after the race. How the hell can you accept a bet after a race. They suck and. Do everything so that they don't have to pay you
Lose few bets since opening an account with them. The last bet, I put 10 euro on a horse I like with odd more than 10. Immediately I got an email that I am only allowed to bet SP but not early odd. They are just so stupid because my bet end out losing. Anyone who thought of joining RATbet...please dont. You are wasting your time and I doubt they will pay me if I really won the bet.
People stay away from racebets. They are no bookmaker, no integrity, no honesty, no values... they are nothing They will not pay me my winnings, as each time i fail their "verification" for KYC. I have logged a complaint to the Malta Gaming Authority and invite everyone facing the same to do so. This company must be shut down for the sake of everyone.
Signed up to place a bet...received an email saying that my account wouldn't qualify for any bonuses....deposited some money to place a £50 bet and they wouldn't even let me stake £1.... What's the point so I withdrew my £50...Another on the list to go with the likes of Betfair, Ladbrokes, Betfred & Boylesports
Instantly limited to SP (starting price) odds. Also limited maximum stake with no warning or explanation whatsoever. Stay away.
I'd just like to echo the sentiments of others on here. Deposited £50, race won then account restricted. Online chat very unhelpful. In order to withdraw bonus money I have to place £250 worth of bets (pretty standard) but they started by restricting the amount I could bet to £19.59 and after 6 bets they've reduced to £9.59. They're trying to make it impossible for me to withdraw the bonus and again, they've refused to give me an explanation. They've also blocked me on Twitter too. Awful company. Surprised they can do what they do.
RaceBets International Gaming is an online gaming platform that primarily focuses on providing betting services for horse racing enthusiasts. The company offers a user-friendly interface that allows customers to place bets on various international horse races, catering to both novice and experienced bettors. RaceBets aims to deliver a comprehensive gambling experience while adhering to the regulatory frameworks governing online gaming in different jurisdictions. Due to local gambling laws, access to the RaceBets website may be restricted in certain countries. As a result, customers in these regions are encouraged to reach out to the company's customer support for further information and assistance. With a commitment to responsible gaming, RaceBets International Gaming provides resources and support aimed at promoting safe betting practices among its users.
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