Rentcentric is a business services company that appears to focus on rental-related solutions and services. The company likely provides tools, software, or consulting services to help businesses manage rental operations, property management, or equipment leasing processes. Based on the name, Rentcentric positions itself as specializing in rental-centered business solutions for various industries.
Reviewers generally find Rentcentric to be a valuable tool for property management, highlighting its comprehensive features and excellent customer support. Many customers appreciate the platform's ability to streamline operations, particularly praising the bulk communication and maintenance tracking functionalities.
The automated rent collection and tenant screening tools are also noted as significant improvements over previous methods. However, some users report a mixed experience, citing issues such as bugs that remain unresolved and a desire for more advanced reporting options. While the core functionality is solid, a few consumers feel that the interface could be more modern and user-friendly. Overall, Rentcentric is seen as a strong choice for property management, despite some areas needing improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Rentcentric. Filter by what matters to you.
5 months ago
Rentcentric offers a comprehensive suite of tools that have helped us grow our rental business. The maintenance request system is fantastic and tenants love how easy it is to submit issues. Integratio... See more
5 months ago
Had some initial setup questions and their support team was incredibly helpful. They even did a custom walkthrough to show me features specific to my business needs.
5 months ago
While the core functionality is good, I've encountered several bugs that haven't been fixed despite reporting them months ago. The tenant portal works well, but the landlord dashboard can be confusing... See more
5 months ago
Rentcentric has definitely improved our efficiency, though there are still some features I'd like to see added. The rent collection automation works great most of the time, but occasionally payments g... See more
Quick answers to the questions people ask most.
Rentcentric offers comprehensive rental management services including property listings, tenant screening, rent collection, maintenance coordination, and financial reporting. We serve both individual property owners and real estate investors looking to streamline their rental operations.
Our office hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. Emergency maintenance requests are handled 24/7 through our online portal and emergency hotline.
You can reach us by phone at our main office number, through email via our website contact form, or by visiting our office during business hours. We also offer online chat support during business hours for quick questions.
Our management fees typically range from 8-12% of monthly rental income, depending on the services selected and number of properties managed. We provide a detailed fee structure during our initial consultation with no hidden costs.
Yes, we conduct comprehensive tenant screening including credit checks, employment verification, rental history, and background checks. Our thorough screening process helps ensure quality tenants for your property.
Tenants can submit maintenance requests through our online portal or phone system. We coordinate with our network of licensed contractors and keep property owners informed of all maintenance activities and costs.
We manage various residential rental properties including single-family homes, condos, townhouses, and small multi-family properties. Our services are tailored to each property type's specific needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rentcentric offers a comprehensive suite of tools that have helped us grow our rental business. The maintenance request system is fantastic and tenants love how easy it is to submit issues. Integration with our accounting software was seamless too.
Had some initial setup questions and their support team was incredibly helpful. They even did a custom walkthrough to show me features specific to my business needs.
While the core functionality is good, I've encountered several bugs that haven't been fixed despite reporting them months ago. The tenant portal works well, but the landlord dashboard can be confusing to navigate. Customer service is hit or miss depending on who you get.
Rentcentric has definitely improved our efficiency, though there are still some features I'd like to see added. The rent collection automation works great most of the time, but occasionally payments get stuck in processing. Overall, it's been worth the investment.
Been using this for about 8 months now and it's been reliable. The learning curve wasn't too steep and support helped me get set up quickly.
It's an okay platform that covers the basics. The price point is competitive but I expected more advanced features for what we're paying. The reporting could be more detailed and the search functionality needs improvement.
The software does what it promises but the mobile app could use some work. Sometimes it's slow to load tenant information when I'm on the go.
Rentcentric has streamlined our rental operations significantly. The platform is intuitive and their customer service team responds quickly to any questions. We've seen a noticeable improvement in tenant satisfaction since switching over. The reporting features are particularly helpful for tracking our portfolio performance.
The background check and credit screening tools are top-notch. We've been able to find quality tenants much faster than our previous manual process. The automated lease generation is also a huge time saver.
After struggling with spreadsheets and multiple systems, Rentcentric brought everything under one roof. The automated rent collection alone has saved us countless hours each month.
We manage over 200 units and Rentcentric has been essential for keeping everything organized. The bulk communication features and maintenance tracking have revolutionized how we operate. Our tenants appreciate the online portal and easy payment options. Setup took some time but it was worth the effort.
The platform works well for basic property management needs, but I wish there were more customization options for reports. The interface feels a bit dated compared to some competitors I've tried. That said, it gets the job done and pricing is reasonable.
Property owners receive detailed monthly financial statements showing rental income, expenses, and net proceeds. Annual reports are also provided for tax purposes, and real-time financial data is available through our owner portal.
We follow a structured late rent policy that includes grace periods, late fees as outlined in the lease agreement, and escalation procedures for persistent late payments. We handle all communication with tenants regarding payment issues.
Yes, our management agreements typically include termination clauses with 30-60 days notice required from either party. We believe in earning your business through quality service rather than binding long-term contracts.
Rentcentric is a business services company that appears to focus on rental-related solutions and services. The company likely provides tools, software, or consulting services to help businesses manage rental operations, property management, or equipment leasing processes. Based on the name, Rentcentric positions itself as specializing in rental-centered business solutions for various industries.
